Miles & Barr - Head Office Reviews 8

TrustScore 4.5 out of 5

4.3

1 The Links, CT6 7GQ Herne Bay, Kent, GB


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Rated 5 out of 5 stars

Melissa from you Herne Bay office went above and beyond to get the sale and purchase completed, staff from both offices keeper us informed throughout the sale.

Company replied

Rated 5 out of 5 stars

Sale of House Becky (Senior Sales Progressor) was responsive and helpful. Clear communicator and worked with the facts that she had. Kept us informed sufficiently.

Company replied

Rated 5 out of 5 stars

All the Miles & Barr team personnel from the Sales Team and the Sales Progression Team were outstanding. In their dealings with me especially regarding any enquiries that I had, they responded promptl... See more

Company replied

Rated 5 out of 5 stars

Debbie Mead was so helpful throughout the whole process. She kept us informed every step of the way. She also liaised with our surveyor on our behalf to ensure he could gain access to the property.... See more

Company replied


Company details

  1. Real Estate Agency

About Miles & Barr - Head Office

Written by the company



Miles & Barr independent estate agents were established in January 1999 and have 14 offices spread over East Kent, dealing with property selling, buying, renting, mortgage advice, property management and relocation services.

Contact info

  • 1 The Links, CT6 7GQ, Herne Bay, Kent, United Kingdom

  • 01304 626444

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
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Rated 5 out of 5 stars

Emily was extremely pro-active in her…

Emily was extremely pro-active in her communication and we felt fully informed during the whole process.

21 May 2026
Unprompted review
Miles & Barr - Head Office logo

Reply from Miles & Barr - Head Office

Thank you for your wonderful feedback, Roy. We're delighted to hear that Emily's proactive communication kept you fully informed throughout the process.

Rated 5 out of 5 stars

Sale and purchase

Melissa from you Herne Bay office went above and beyond to get the sale and purchase completed, staff from both offices keeper us informed throughout the sale.

8 May 2026
Unprompted review
Miles & Barr - Head Office logo

Reply from Miles & Barr - Head Office

We're so glad to hear our team provided exceptional service and kept you well-informed throughout the process. Thank you for your kind words.

Rated 5 out of 5 stars

Sale at house

Sale of House
Becky (Senior Sales Progressor) was responsive and helpful. Clear communicator and worked with the facts that she had. Kept us informed sufficiently.

28 April 2026
Unprompted review
Miles & Barr - Head Office logo

Reply from Miles & Barr - Head Office

We're happy to hear that the sales progressor was responsive and helpful during your house sale. We appreciate your positive feedback on the communication provided and that you were kept informed.

Rated 5 out of 5 stars

Writing on behalf of Villafont Homes in…

Writing on behalf of Villafont Homes in relation to our Herne Bay Gardens development. We have experienced excellent service provision by the entire team including Mel in the sales progression team - Mel has been hugely helpful in terms of efficient chain management and sales progression. Well done team M&B 👏👏👏

12 March 2026
Unprompted review
Miles & Barr - Head Office logo

Reply from Miles & Barr - Head Office

Thank you for your wonderful feedback, Paul. We are thrilled to hear that Mel and the entire team provided you with excellent service and efficient chain management at our Herne Bay Gardens development. Your trust in our customer-centric approach means a lot to us, and we look forward to supporting you again in the future

Rated 5 out of 5 stars

Debbie Mead - Great Experience!

Debbie Mead was so helpful throughout the whole process. She kept us informed every step of the way. She also liaised with our surveyor on our behalf to ensure he could gain access to the property.

She really made the process so much easier for us both!

5 February 2026
Unprompted review
Miles & Barr - Head Office logo

Reply from Miles & Barr - Head Office

Thank you for your wonderful review, Connor. We're thrilled to hear that Debbie, your sales progressor, provided you with such reliable support and kept you informed throughout the process. Your feedback truly highlights our commitment to customer-centric service, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

I was diligently informed of every…

I was diligently informed of every aspect of the transaction, where there was a minor delay and why and what steps were being taken, I was confident Nadine Roberts was handling the transaction professionally and it would reach the desired completion. Which it did. Many thanks.

20 January 2026
Unprompted review
Miles & Barr - Head Office logo

Reply from Miles & Barr - Head Office

Thank you so much for your kind words, Alane. We are thrilled to hear that you felt informed and confident throughout the transaction, and we appreciate your recognition of Nadine's professionalism. Your trust in our service means a lot to us, and we look forward to supporting you again in the future.

Rated 5 out of 5 stars

All the Miles & Barr team personnel…

All the Miles & Barr team personnel from the Sales Team and the Sales Progression Team were outstanding. In their dealings with me especially regarding any enquiries that I had, they responded promptly. They were professional and informative with updates every 2 weeks. Moving at the best of times can be traumatic, but with the help of Miles & Barr this has not been the case.

24 November 2025
Unprompted review
Miles & Barr - Head Office logo

Reply from Miles & Barr - Head Office

We're happy to hear that the teams were outstanding and promptly addressed your enquiries. Thanks for highlighting their professionalism and the informative updates from the sales progression team. We're glad that we could assist in making your move less traumatic and as stress free as possible. Thank you for your positive feedback.

Rated 5 out of 5 stars

Smooth and hassle free experience

Contracts just got exchanged today. This was my first time purchasing a property through M&B, and the entire process was seamless and stress-free. Everything was handled with professionalism and efficiency, with no issues along the way. Emily was outstanding—she managed all communication with the sellers and their solicitor effortlessly, keeping me well-informed with regular updates every couple of weeks. Her support made the experience smooth and reassuring from start to finish.

11 December 2025
Unprompted review
Miles & Barr - Head Office logo

Reply from Miles & Barr - Head Office

We're happy to hear that your first property purchase with us was seamless and stress-free. Emily, your sales progressor will be delighted to hear she had such an impact on how your purchase progressed and that you found her communication was effective. Thank you for your positive feedback!

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