Michael came out to look at our printer today and was absolutely brilliant from start to finish. He was friendly, polite, and really easy to chat to, which made the whole process a lot more pleasant... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
MID provide a great, friendly and professional service, from taking your call to dealing with your request. We had some technical issues before MID could complete what we required. Stephen was really... See more
Company replied
Fantastic service from Michael as always! Michael came out to fix our printer and was brilliant from start to finish. He arrived and diagnosed the issue quickly, and had everything up and running in n... See more
Company replied
Keith came out to look over our printer and a couple of little issues. He checked everything, cleaned and sorted out the issues. He was very pleasant, worked with us to sort any issues we had and done... See more
Company replied
Company details
Written by the company
MiD Solutions 4 Documents Ltd. provides Managed Print Services to businesses throughout the country. The team has decades of combined experience providing products and service to businesses and the public sector. Growing out of a giant in the print technology industry, MiD was established as a separate company in 2012, retaining its status a main dealer for Toshiba and Sharp multifunction printers. MiD has access to their entire range of devices, as well as commercial desktops, plotters, large format printers, and digital signage and touchscreens from a range of other suppliers including Epson, HP, Lexmark, NEC, and OKI, offering flexible and tailored solutions for each individual organisation. No matter the size or industry, MiD identifies the appropriate devices and services for each organisation, based on their current and future requirements, taking into consideration key factors, such as: number of employees, amount of available office space, and required features.
Contact info
United Kingdom
- mids4d.co.uk
4.9
Excellent
457 reviews
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Michael has been very great with his…
Michael has been very great with his service .
25 February 2026
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Quick response to service
Prompt response to the service issue. Listens to you and acts fast.
25 February 2026
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Excellent work done by michell
25 February 2026
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael was brilliant
Michael was brilliant! Diagnosed and fixed our problem in no time. Thanks again.
24 February 2026
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael was great told me what had…
Michael was great told me what had happened explained everything neighbour
23 February 2026
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael was brilliant helping us to set…
Michael was brilliant helping us to set up and very friendly.
23 February 2026
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Great and informative
Great and informative, happy to help and went above and beyond with showing tips and tricks to help.
20 February 2026
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
The service provided by this company is second to none.
The service provided by this company is excellent. When ever I've had any issue's with my printer they are quick to respond and repair. Big Thank you to Michael who is very polite and professional and also advised me what to do if small issue's pop up again. I would recommend to anyone wanting a peace of mind and great customer service.
19 February 2026
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael was very nice and he got the…
Michael was very nice and he got the job done
20 February 2026
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael
Michael was absolutely helpful and efficient today. His help was much appreciated and he resolved our issue going beyond with assisting to clean the printer.
19 February 2026
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Great service
Michael was amazing, brilliant service as always. Really true gent. Thank you for sorting my issue out. ⭐️⭐️⭐️⭐️⭐️
17 February 2026
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Callum and Ed were extremely good and…
Callum and Ed were extremely good and patient. They were polite and courteous at all times and took the time to make sure everything was working as it should.
13 February 2026
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Fixed our printer within the hour all…
Fixed our printer within the hour all running great. Overall great service .
12 February 2026
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Excellent customer service in what was a tricky situation
Excellent customer service in what ws a trickt situation
11 February 2026
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Fab service
Fab service, arrived on time, sorted the issue and gave additional advice which was really helpful!
11 February 2026
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Callum and Ed have done a great job…
Callum and Ed have done a great job with our printer set up
10 February 2026
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael was very helpful and cheerful…
Michael was very helpful and cheerful as well
9 February 2026
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Really nice and quick service by Mr…
Really nice and quick service by Mr Keith.
3 February 2026
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.