Midnight Hour Reviews 1,119

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,071 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made and often exceed expectations. People are also very satisfied with the delivery service, highlighting fast shipping and accurate tracking information, ensuring orders arrive on time and in perfect condition. However, some customers also noted issues with the return policy, finding it to be strict or unclear, especially when items don't fit as expected. A few other people also felt that sizing could be inconsistent, leading to the need for returns or exchanges.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising the high quality and beautiful... See more

Quality

Customers consistently note positive experiences with quality, praising the high-quality, well-made, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and speedy shipping. Many... See more

Order

Customers had positive experiences with order. Many reviewers praised the ease of ordering and the quick... See more

Return policy

People report ambiguous experiences with the return policy. Many customers found returns and exchanges to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Midnight Hour is my go-to witchy and Gothic brand! Everything is such high quality and beautifully made/designed clothing. I was always the unusual and punk/gothy kid in high school and now this almos... See more

Rated 5 out of 5 stars

The dress fit perfectly and the tights were more comfortable than expected. The tights were also a little confusing to put on but only because they got a little winded up. Otherwise I got so many comp... See more

Rated 5 out of 5 stars

I love Midnight Hour. I have purchased several outfits from them and have been extremely impressed by all their f them. The clothes are good quality and fit true to size. The material is comfortable a... See more

Rated 5 out of 5 stars

The quality of both of the pants I've ordered is so much higher than I expected and I'm so thrilled. I've gotten loads of compliments on both. Sizing is pretty accurate, and I loved that it arrived in... See more


Company details

  1. Clothing Store

Written by the company

Dark aesthetic fashion brand. Gothic and alt inspired clothing and accessories with superior quality and fit. Plus size inclusive. Female and family owned, based and shipped from Los Angeles, California.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Gorgeous clothing

Gorgeous, unique Gothic clothing is so hard to find but this brand knocked it out of the water!!! I have always eyed the site but wanted to lose weight. I've reached my -60lbs goal and bought 3 dresses. Absolutely SO beautiful, so comfortable and well made! Compliments everywhere I go 😁

11 April 2026
Rated 4 out of 5 stars

As far as my experience with MH

As far as my experience with MH, had been rock solid. My only real complain is that the sizing can be confusing especially for tops. However, I can say that the products are quality and their delivery service is well as I live in a relatively remote area.

11 April 2026
Rated 5 out of 5 stars

My new go-to shop!

The dress is amazing quality and true to size. Shipped quickly and with utmost care, as well. Will definitely purchase from this shop again!

16 April 2026
Rated 5 out of 5 stars

The grin on my face says it all

I ordered the wrong size and exchanging it for the corrected size was the least painful experience that I've ever had. Quick shipping, easy exchange, and I could not wait to wear the gorgeous crop blazer out. The grin on my face at the look my partners gave me was worth any wait :) Bonus... it's got pockets!!!!

11 April 2026
Rated 5 out of 5 stars

City Witch Approved

The quality of both of the pants I've ordered is so much higher than I expected and I'm so thrilled. I've gotten loads of compliments on both. Sizing is pretty accurate, and I loved that it arrived in compostable packaging. The delivery time frame was accurate and I was able to track my package without an issue. Can't wait to keep building my Midnight Hour wardrobe!

10 April 2026
Rated 5 out of 5 stars

Lovely dresses

The dresses I have bought from midnight hour have been beautiful, and all arrived in a timely manner. I did have to return one item due to fit, but that was easy.

14 April 2026

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