Midland Eye Reviews 

330
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and reassuring approach, making every interaction pleasant and putting patients at ease. The overall service is frequently highlighted as excellent, with many appreciating the efficiency and care provided from the initial appointment through to aftercare. People consistently report quick and painless procedures, often resulting in significantly improved and clear eyesight. The expertise of the surgeons and the thorough explanations provided by the team are frequently commended, ensuring patients feel informed and confident throughout their treatment journey. Many reviewers express high satisfaction with their results and recommend the company.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Service

Customers consistently note positive experiences with service, describing it as professional, friendly, and... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting the professionalism... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the compassionate, empathetic, and... See more

Product

Clients share positive opinions on the product, with many experiencing dramatic and life-changing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a wonderful friendly and professional company. All of the staff are fabulously pleasant and couldn't be more helpful and thoughtful. The appointments I've so far have been informative and en... See more

Rated 5 out of 5 stars

I cannot thank the team at Midland Eye enough for my recent cataract surgery. I was quite nervous prior to the procedure but the entire team and Mr Barua were reassuring and walked me through every s... See more

Rated 5 out of 5 stars

As always Midland Eye provide excellent service from start to finish, with there friendly but professional staff with you there every step of the way, from receiving you appointment till your final ch... See more

Rated 5 out of 5 stars

My wife was slightly nervous at first but the team put her at ease. They worked quickly and efficiently to remove her cataract. Afterwards one of the nurses explained the aftercare arrangements and ga... See more


Company details

  1. Ophthalmology Clinic
  2. Eye Care Center

Written by the company

Welcome to Midland Eye. Midland Eye is a private ambulatory surgery centre established by a group of teaching hospital consultant eye surgeons providing specialist eye care and surgery in a dedicated facility. We are modern eye treatment pioneers with specialist consultants for the diagnosis & treatment of all eye conditions. Our world class team based in Solihull offers one year of complimentary after care. We also provide 0% finance options to suit individual needs. Midland Eye does not make claims or guarantees regarding the outcome of any consultation, procedure, or treatment.  Clinical results can vary depending on individual patient factors, medical history, and response to treatment. While we strive to provide the highest standard of care, all medical procedures carry potential risks and uncertainties.  Any patient testimonials presented are for informational purposes only and should not be interpreted as a guarantee of specific results.


Contact info

4.9

Excellent

TrustScore 5 out of 5

330 reviews

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4.9

All reviews

(330)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

The clinic was easy to find and I was looked after very well while there. Everything to do with my treatment was explained fully and carefully which left me feeling very at ease.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Midland Eye

I was born with cataracts, but was too frightened to have an operation to remove them. 52 years later I was going blind and had no choice! I chose Midland Eye as i figured going private they would have more time and patience with such a terrified patient! From the moment I dealt with everyone there they were amazing and put me totally at ease, from helping me choose the right surgeon for my procedure to sending me to a specialist to get eye measurements because I wouldn't let them near my eye! The care was outstanding from every receptionist/ nurse/ Dr I encountered. I am so truly grateful for every single person involved. Mr Resiniotis (my surgeon) went above and beyond to help me through this. He is just wonderful!
Highly recommend this eye clinic.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

I was referred to the Centre for a…

I was referred to the Centre for a cornea consultation. I was very impressed with the efficient and friendly staff from start to finish.
The tests were all explained to me and Mr Barua the consultant was very helpful explaining all the pros and cons with any ongoing treatment.
I would highly recommend the Midland Eye Centre.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

A model for excellence

I have to commend Mr Park and all the staff at Midland Eye for the excellent care I received. Special mention to Carmen for looking after me post op. In fact, what struck me most was the effort made by all the staff to ensure excellence was maintained throughout.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Treatment

I recently visited for the second time for laser treatment. I received excellent care and treatment by Mr Barua and his team. I highly recommend this clinic.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Information, skill and care

Mr Rathod took great care to explain my capsulotomy procedure which he carried out painlessly with skill and reassurance. The procedure was successful and I’m very grateful to him and the Midland Eye clinic for a pleasant and excellent experience.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Prof Shah and his team are exceptional

I have been under the care of Prof Shah for nearly 3 years now. I have been blown away by the exceptional care throughout. Whilst the eye surgery was quite painful to recover from, I was given all of the support and medication to get me through it. The aftercare has been excellent, too. I get to see Prof Shah and his team every time I visit. And I can’t not mention Jen Castle who is fantastic and super helpful.

16 February 2025
Unprompted review
Rated 5 out of 5 stars

All the staff are first class

All the staff are first class, from the receptionist to Prof Shah. I have had wonderful treatment from everyone. Appointments were easy to make and very accommodating as I had to travel quite a way to get there. Aftercare has always been good. All staff are pleasant and if you want to know anything they will always answer your questions. Highly recommended.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

I received an honest and amazing…

I received an honest and amazing service at Midland Eye. I recently attended four companies in order to discuss lens replacement (including Midland Eye). 2 said they would replace my lens and 2 said they would advise against it at the moment. Midland Eye were one of the companies who advised against it and explained in some great depth why. They explained that they did not want to overpromise and under deliver as my one eye was too good and they did not want to compromise that. The staff were amazing and when I can have it done I will return to Midland Eye for the surgery.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

I see clearer.

Who ever you are, go for it .
Midland Eye l would recommend to everyone , what wonderful staff and above all the greatest feeling after you have cataracts done like a new lease if life.

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely first class a very…

Absolutely first class a very professional service from professor Shar and his team I would not hesitate recommending Midland eye to anybody who needs eye care I feel I was in safe hands Indeed .

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Friendly, professional clinic - would recommend 👍…

A huge shout out to Jen who spotted the notes on my consultancy form that mentioned a particular procedure that I didn’t want to go ahead with and other options I was hoping to proceed with. Jen promptly liaised with Prof Shah and put me through a quick eye test to determine whether it was worth going through the detailed eye exams. To conclude, no money was exchanged due to Jen’s quick thinking and I didn’t feel like I’d been taken advantage of! Thank you. I will definitely return when the time comes. The clinic is extremely professional and I wouldn’t hesitate in recommending them.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Cataract surgery at 80 years old.

I was referred as a NHS patient for cataract surgery on both eyes. The treatment and care was excellent. My cataracts were described as very dense and it took about 5 weeks for clear vision to return. Although I was fearful there was no pain at all during the surgery. I'm now able to drive in the dark without glasses. My thanks to all at Midland Eye for their professional and friendly treatment.

2 October 2024
Unprompted review

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