Kam Balaggan Ophthalmologist Ltd Reviews 547

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional demeanor, making every interaction pleasant. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Consumers are particularly impressed with the product quality and the positive outcomes achieved. Reviewers often mention the excellent customer service, noting the clear communication and supportive approach throughout their journey.

What people talk about most

Staff

Clients share overwhelmingly positive opinions on staff, consistently highlighting their kindness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional care and... See more

Product

Customers had positive experiences with product. Many reviewers report immediate and continuous improvement... See more

Quality

Consumers find quality to be positive. Many report significant improvements in their vision, with some... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the care and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Macular hole developed, previously had detached retinas due to being very short sighted (cataracts done so now barely need glasses). Also had horrendous floaters!! Mr Balaggan not only repaired the ho... See more

Company replied

Rated 5 out of 5 stars

The whole experience was amazing from start to finish. Mr Balaggan explained everything, and put me at ease with his friendly approachable manner. My procedure was painless and my sight was improved... See more

Company replied

Rated 5 out of 5 stars

My experience with Dr. Balaggan has been extremely positive and supportive. From day one he put me at ease, especially when I was very nervous about having cataract surgery. He kept me informed thro... See more

Company replied

Rated 5 out of 5 stars

Mr Balaggan has looked after my elderly mother, treating her for bilateral cataracts, at Little Aston Hospital. You are absolutely charming and cared for my mother so well. Especially as she was... See more

Company replied


5.0

Excellent

TrustScore 5 out of 5

547 reviews

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Rated 5 out of 5 stars

Mr Ballagan Cataract surgery

I first met Mr Ballagan at New Cross Hospital, when he diagnosed a Epiretinol Membrane.
I next sought Mr Ballagans advice privately, when my eyesight began to fail over a very short period of time, and he diagnosed cataracts in both eyes.
Mr Ballagan is very attentive, and always thorough in his examinations and diagnostics. I have never felt rushed during appointments, even when he’s been running late.
Both surgeries at the Nuffield hospital were painless and stress free and the theatre team at the Nuffield were so caring and reassuring - big shout out to the anaesthetists who on both occasions, made a real effort to engage and chat, which was lovely of them!
Mr Ballagan was calm, reassuring and efficient.
The results are excellent in first eye, and as very recent, still improving daily in second eye.
Diane Powell

24 April 2026
Unprompted review
Kam Balaggan Ophthalmologist Ltd logo

Reply from Kam Balaggan Ophthalmologist Ltd

Hi Diane thank you for your lovely 5* review for Mr Balaggan it is very much appreciated and hope you are doing well

Rated 5 out of 5 stars

A few days after the operation when my…

A few days after the operation when my sight became clearer it felt like a miracle. I didn't realise how poor my eyesight was.
Many thanks to Mr Balaggan and the Team who are amazing.

18 April 2026
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you for your 5* review it is very much appreciated

Rated 5 out of 5 stars

A very worthwhile experience with an…

A very worthwhile experience with an outstanding improvement in my vision. I am absolutely delighted with the result. Highly recommended.

9 April 2026
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you for your 5* review it is very much appreciated

Rated 5 out of 5 stars

Restored trust in medical care and hope

After the way I was let down and poorly treated through the NHS for such a long time, meeting Dr Kam Balaggan was the turning point I desperately needed. I had been struggling badly with my left eye and felt ignored, frustrated, and honestly losing hope that anybody genuinely cared or would help me properly.

From the very beginning, Dr Balaggan treated me with kindness, respect, and compassion. He listened carefully, took my concerns seriously, and finally gave me the expert care I should have received a long time ago. His professionalism and skill are outstanding, but what meant the most to me was that he truly cared about helping me get my life back.

Thanks to Dr Balaggan, my left eye has been sorted and my quality of life has improved massively. I cannot put into words how grateful I am for everything he has done for me. After such a difficult experience beforehand, he restored not only my trust in medical care but also my confidence and hope again.

I will never forget what he has done for me, and I would recommend him to anybody without hesitation.

8 May 2026
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

HI Mr Wright thank you so much for your lovely 5* review for Mr Balaggan, this will certainly help others in making their decision to see him in his clinic

Rated 5 out of 5 stars

Cataract Surgery

The care and attention I received from Mr. Balaggan, his team, the nurses, and the catering staff was outstanding. My vision is now fantastic after cataract surgery; I can see both near and far without glasses, which I never thought would be possible.

Because I was very anxious on the day, the staff went out of their way to put me at ease and reassure me. The procedure itself was quick and painless—I was back in my room before I knew it, enjoying tea and a delicious lunch (the food is outstanding!). Mr. Balaggan's secretary also followed up the day after both surgeries to check on my recovery and was incredibly helpful. I couldn't recommend them more highly

12 February 2026
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi LIsa thank you so much for your lovely review of Mr Balaggan and his team We are pleased all is well

Rated 5 out of 5 stars

Excellent care from Kam

Excellent care from Kam. Superb result after the procedures. Would highly recommend

12 March 2026
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you for your 5* review it is very much appreciated

Rated 5 out of 5 stars

The best decision I ever made.

I have always been apprehensive about eye surgery, but having undergone double lens replacement surgery with Mr Balaggan two weeks ago, all I can say is that I wished I had done it many years ago. From the initial consultation through to the follow-up assessment, the whole experience has been incredible. Mr Balaggan explained everything clearly and concisely, including all the potential benefits and risks associated with the procedure. and any question, no matter how trivial, was answered with professionalism and courtesy. From being incredibly short-sighted, my sight improved immediately and is continuing to improve. I can read a book, work at a computer, watch television and drive, all without the aid of glasses. Mr Balaggan recommended the Clareon Vivity lens and the results have been amazing. It has been truly life-changing and l will be forever grateful. Thank you!

9 April 2026
Unprompted review
Kam Balaggan Ophthalmologist Ltd logo

Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mr Clarke thank you so much for your lovely review of Mr Balaggan and his team, it is very much appreciated

Rated 5 out of 5 stars

Professional care and consideration

Professional care and consideration of patient with full explanation of procedures along the way make for a relaxed and confident patient

9 October 2025
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Thank you for your 5* review it is very much appreciated

Rated 5 out of 5 stars

A highly successful, professional and seamless experience!

Having recently had cataract procedures in both eyes, Mr Balaggan ensured that the experience (on both occasions) was a positive one. Mr Balaggan explained every step with care and empathy, allaying any worries I had, and was reassuring from start to finish, including super aftercare too. My recovery from both procedures was seamless, vision in both eyes is now amazing, and I can drive confidently at night again!!! Thank you too to Debbie, his secretary, always at hand on the other end of the telephone or an email, and to his team of professionals.

12 March 2026
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Christine thank you so much for your lovely 5* review of Mr Balaggan and his team this will help others greatly in making their decision to see him in the future.

Rated 5 out of 5 stars

After our local eye hospital saying my…

After our local eye hospital saying my eye operation was problematic. Both had Cataracts but with other issues. I was recommended to Mr Balaggan who conducted eye surgery on both of my eyes one month apart and both operations were successful. I found him to be a very pleasant helpful person that put me at ease and gave me confidence in his ability to sort out my eye problem. I would recommend anyone with issues with their eyes to contact him for assistance. I now have good vision that I have not had for years.

16 April 2026
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Rhona thank you so much for your 5* it is very much appreciated

Rated 5 out of 5 stars

My Trifocal lens implants

The whole experience was amazing from start to finish. Mr Balaggan explained everything, and put me at ease with his friendly approachable manner. My procedure was painless and my sight was improved immediately and continues to improve as the days and weeks go by. I now have 20/20 vision, can read a newspaper and drive without glasses. I had trifocals lens implants which l can absolutely recommend, l am so pleased with the results. Thank you

16 April 2026
Unprompted review
Kam Balaggan Ophthalmologist Ltd logo

Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mrs Haynes thank you so much for your lovely 5* review it is very much appreciated

Rated 5 out of 5 stars

Successful cataract surgery

Because of cataracts, my eyesight had deteriorated to the point where it was almost illegal for driving. I therefore resolved our cataract surgery and chose Mr Kam Balaggan as my surgeon. Because I have a lazy eye, I couldn't have trifocal lenses and had to have extended vision lenses. However, the results were remarkable and my eyesight is now almost fully recovered. I will only need glasses for close reading.

16 April 2026
Unprompted review
Kam Balaggan Ophthalmologist Ltd logo

Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mr Johnson thank you for your lovely 5* review, it is very much appreciated

Rated 5 out of 5 stars

After reading previous patient reviews…

After reading previous patient reviews I chose Mr Kam Balaggan for my recent cataract eye surgery in both eyes. I found the treatment and care received to be first class from an extremely professional, caring, excellent surgeon, along with his secretary and the staff at Spires Eye Centre.
I was apprehensive about eye surgery but Mr Balaggan put me at ease from the initial appointment, through both ops and post op appointment where he explained fully every step of the way.
I am very pleased with the successful outcome and would highly recommend Mr Balaggan to anyone needing eye surgery. Thank you to all the team.

13 April 2026
Unprompted review
Kam Balaggan Ophthalmologist Ltd logo

Reply from Kam Balaggan Ophthalmologist Ltd

Hi Barbara what a lovely 5* review you have given Mr Balaggan and his team this will help others in making their decision to see him in the future

Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish from Kam and his team. The cataract procedure was completed without any problems and had exceptional sight within 48 hrs. and getting better. No complications thereafter. Everything was explained in detail and in advance.

13 April 2026
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mohamed thanks for your lovely 5* review it is very much appreciated

Rated 5 out of 5 stars

It was a very happy visit to see you I…

It was a very happy visit to see you I had my scan quite quickly but unfortunately you were called away to an emergency ,but I saw you quite soon after.

14 March 2026
Unprompted review
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Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mrs Flowers thank you for your 5* review it is very much appreciated

Rated 5 out of 5 stars

Extra ordinary

Extra ordinary outcomes- expert treatment, very relaxed procedure, an absolutely no pain!

9 January 2026
Unprompted review
Kam Balaggan Ophthalmologist Ltd logo

Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mrs Sandy thank you for your lovely 5* review, this will help future patients make their decision to see Mr Balaggan

Rated 5 out of 5 stars

I can highly recommend Kam Balaggan and…

I can highly recommend Kam Balaggan and his secretary Debbie. I had cataract lens replacement surgery with toric lenses and I am very pleased with the results. My vision is now excellent with no need for glasses any longer. The procedure was smooth and the team was very professional throughout. Debbie was very helpful and professional at all times. I can highly recommend the whole team!

5 March 2026
Unprompted review
Kam Balaggan Ophthalmologist Ltd logo

Reply from Kam Balaggan Ophthalmologist Ltd

Hi Ylva thank you so much for lovely review for Mr Balaggan myself and the rest of the eye centre team, this will help others in making their decision to Mr Balaggan in the future

Rated 5 out of 5 stars

Mr Ballaggan and his secretary Debbie…

Mr Ballaggan and his secretary Debbie have gone above and beyond in providing excellent care during and after my cataract surgery. I cannot praise highly enough the service and the results they have provided.
I fully recommend anyone needing eye surgery to seek them out.

5 March 2026
Unprompted review
Kam Balaggan Ophthalmologist Ltd logo

Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mr McArthur, wow what a lovely 5* review you have given us, this is very much appreciated, and it will help others in making their decision to see Mr Balaggan in the future

Rated 5 out of 5 stars

I would recommend Mr Balaggan to anyone…

I would recommend Mr Balaggan to anyone considering cataract surgery. My recent surgery was a positive experience from start to finish and I am delighted that my vision is not only clear but my astigmatism has been rectified.
Kay Middlecote

5 March 2026
Unprompted review
Kam Balaggan Ophthalmologist Ltd logo

Reply from Kam Balaggan Ophthalmologist Ltd

Hi Kay thank you so much for your lovely 5* review it is very much appreciated

Rated 5 out of 5 stars

Fantastic experience from the start

Fantastic experience from the start , through surgery and then follow up visits. Can’t praise this gentleman enough! Retinal detachment surgery on the 19/11 and final discharge on the 9/2/26

19 November 2025
Unprompted review
Kam Balaggan Ophthalmologist Ltd logo

Reply from Kam Balaggan Ophthalmologist Ltd

Hi Mr Hughes thank you for your lovely 5* review it will certainly help others in making their decision to see Mr Balaggan in the future

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