Midas Beds Reviews 491

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 471 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the excellent quality of the products, noting their sturdiness, attractive finish, and overall solid construction. The ordering process is consistently described as easy and straightforward, with many appreciating the clear communication and regular updates on their order's progress. Delivery service is also highly praised for its speed, efficiency, and the helpfulness of the delivery personnel, who often go above and beyond by assembling beds or carrying items to the room of choice. However, some customers experienced issues with product quality, citing flimsy construction, untidy stitching, and materials that did not meet expectations, particularly regarding advertised 'reinforced' features. There were also instances of poor communication regarding delivery, missing parts, incorrect items being sent, and in a few cases, damaged products upon arrival.

What people talk about most

Product

Customers had positive experiences with product, with many expressing satisfaction with the quality and value... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and efficiency... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as sturdy, well-built,... See more

Service

People report positive experiences with service, with many praising the great service, delivery, and overall... See more

Order

Consumers find the ordering process to be positive, describing it as very easy, simple, and straightforward.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Midas beds were an excellent company to supply &install new bed base.Have slept on it with existing Simba mattress & sleep is now wonderful.The two men took away my existing divan base which I can now... See more

Company replied

Rated 5 out of 5 stars

Lovely bed and mattress my father in law was very happy, very good service from this company and a quick turnaround, great selection of colours, delivery guys were great! Assembled the bed quickly w... See more

Company replied

Rated 5 out of 5 stars

Right from when I ordered my bed , I received emails keeping me upto date with its progress. I was given a date for delivery and the opportunity to change it if need be .i was contacted by the delive... See more

Company replied

Rated 5 out of 5 stars

10/10 service. Superb quality. Fantastic pricing. Fast and perfect delivery. Will most definitely use again. Cannot fault the service from start to finish. Keep up the good work, this company is d... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

We’re a family-run business with over 30 years of experience in crafting quality beds. At Midas Beds, comfort runs in the family. With decades of expertise, we know what it takes to create the perfect night’s sleep – combining timeless craftsmanship with everyday affordability. Every bed we offer reflects our commitment to quality, durability, and care. Why Choose Midas Beds? Made in the UK Every product we make is built by hand in the UK. From sturdy frames to supportive mattresses, we take pride in delivering locally made quality you can trust. Free & Fast Delivery Free & Fast Delivery available within 3–7 working days. Additional shipping surcharges may apply based on your location. 0% Interest, Buy Now Pay Later We believe everyone deserves great sleep—without financial stress. That’s why we offer 0% interest finance and flexible Klarna payment options, including Buy Now, Pay Later. 5-Year Warranty We stand behind our craftsmanship. That’s why all Midas Beds products come with a 5-year warranty for peace of mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

491 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Single bed

All in all, this was a great experience. Easy to use Web site, great communication, delivery was fine and the product was good quality. The only issue was one on the metal inserts for the feet was damaged and the foot wouldn't go in easily. I had to force it in using very excessive force. Luckily, I had the tools and know-how to do this. Others may not.

6 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for taking the time to leave your review. We're delighted to hear that you had a great overall experience, from ordering through to delivery, and that you're pleased with the quality of your product.

We’re sorry to hear about the issue with the metal insert for the foot. We appreciate you bringing this to our attention and understand that not everyone would have the tools or experience to resolve this themselves. We’ll make sure this feedback is passed on to our team to help us improve.

Thank you again for your support and for choosing us. We hope you continue to enjoy your new bed.

Kind regards,
Midas Beds

Rated 1 out of 5 stars

I ordered 6ft bed paid extra for…

I ordered 6ft bed paid extra for disposal an build bed supposed to come monday (not 3-7days) never came delivery Tuesday brought 6ft mattress double base weds brought base to fit mattress still no headboard thurs never came promised Friday it's not on our route Saturday definitely I emailed said hope it's right one to be told it's packed we cant check Saturday comes wrong headboard looks like fit single bed fuming is not the word you pay good money for delivery of goods midas blaming v1 delivery they said what midas sent so up to now still not got complete bed feel like saying come take bed cos not delivered bed worse company I have ever dealt with see what say on monday as nobody works weekend monday here delivery saying they not recieved it yet midas saying its at delivery an it's their fault who do I believe at this point none of them

20 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

We are very sorry to hear about the issues you have experienced with your delivery. We completely understand your frustration, especially after arranging and paying for a full delivery, assembly, and disposal service.

Unfortunately, the delays and incorrect items received were due to issues with the delivery company, and we are working with them to resolve this as quickly as possible. We are sorry that this has affected your experience with us.

Please be assured that we are doing everything we can to get this resolved and ensure you receive the correct headboard and a complete bed as soon as possible. Thank you for your patience while we work to put this right.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Ordered a super king base

I ordered a super king base and impressed from day one. The ordering process was simple, delivery happened within the promised timeframe and the product feels very solid and well built.

16 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic review! We're delighted to hear that you were impressed from the very beginning and that the ordering process was simple and straightforward.

It's great to know your super king base arrived within the promised timeframe and that you're pleased with the quality and solid build. We really appreciate your feedback and thank you for choosing us.

We hope you enjoy your new bed for many years to come!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great communication throughout

13 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your kind review! We're delighted to hear that you experienced great communication throughout your order. Keeping our customers informed is really important to us.

We appreciate your support and thank you for choosing us. We hope you enjoy your new bed!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great service from start to finish

Right from when I ordered my bed , I received emails keeping me upto date with its progress. I was given a date for delivery and the opportunity to change it if need be .i was contacted by the delivery personnel about 30 minutes before they arrived .
They were very efficient and pleasant when they arrived taking my 4 piece divan bed upto my loft bedroom

13 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic review! We're so pleased to hear that you were kept informed throughout the process and that the delivery arrangements worked well for you.

It's great to know our delivery team provided a friendly and efficient service, especially when getting your 4-piece divan bed safely up to your loft bedroom. We really appreciate your kind words and thank you for choosing us.

We hope you enjoy your new bed and have many comfortable nights ahead!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

First night sleeping on it

First night sleeping on it and yeah... big difference from my old mattress 😂 slept through the whole night for once.

17 June 2026
Unprompted review
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Reply from Midas Beds

Thank you for your review! 😊 We're delighted to hear that your first night on the new mattress was such a success! There's nothing better than a full night's sleep, especially when it's a noticeable upgrade from your old mattress. 😄

We hope you continue to enjoy many more comfortable and restful nights ahead. Thank you for choosing us and for sharing your experience!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Loved the bed base

Loved the bed base, I cannot believe how much extra storage it has given us. Its really strong and well made. No creaking when you get in or out of bed. It was fantastic value for money. Easy to order and delivery was well communicated and well executed. Well done

29 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful review! We're thrilled to hear how pleased you are with your bed base and the extra storage space it has provided. It's great to know that you're finding it sturdy, well-made, and completely free from any creaks or noises.

We're also delighted that you found the bed excellent value for money and that the ordering process and delivery experience were smooth and well communicated from start to finish.

Thank you for your kind words and support. We truly appreciate your feedback and hope you enjoy your new bed for many years to come!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great

Great ! Arrived quickly, is well made and great value for money

1 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic review! We're delighted to hear that your order arrived quickly and that you're pleased with the quality and craftsmanship of your bed.

It's especially rewarding to know that you feel it offers great value for money. We truly appreciate your feedback and thank you for choosing us.

We hope you enjoy your new bed for many years to come!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great service

Great service

13 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your review! We're delighted to hear that you were happy with the service you received. Your feedback is greatly appreciated, and we're pleased we could provide you with a positive experience.

Thank you for choosing us, and we look forward to serving you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great customer service from start to…

Great customer service from start to finish. Fit delivery around our holiday. Prompt and efficient delivery

4 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely review! We're delighted to hear that you were happy with our customer service from start to finish.

We understand how important flexibility can be, so we're pleased we could arrange delivery around your holiday plans. It's also great to know that the delivery was prompt and efficient.

Thank you for choosing us and for taking the time to share your experience. We hope you enjoy your new bed and look forward to serving you again in the future!

Kind regards,
Midas Beds

Rated 1 out of 5 stars

Really bad quality

Really bad quality, I ordered an ottoman bed that I have to manually take the legs off, and pull my superking mattress off it to get under the bed. Never seen anything this poorly built

18 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Hi,

We're sorry to hear you're unhappy with your bed.

We did respond to your email within 2 minutes of receiving it to try and resolve the issue, but we are still awaiting your reply.

If you could email us back, we'll be more than happy to assist you further and work towards a resolution.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent all round service

15 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your kind review! We're delighted to hear that you received excellent all-round service. Customer satisfaction is our top priority, and it's wonderful to know that we met your expectations.

We truly appreciate your support and thank you for choosing us. We look forward to serving you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

It was easy to order on the website…

It was easy to order on the website site and the delivery service was excellent. The bed is well made and finished and more than equal to our other which we paid a lot more for. Would highly recommend.

26 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you, Roger, for your wonderful review! We're delighted to hear that you found our website easy to use and that our delivery service met your expectations.

It's especially rewarding to know that you're pleased with the quality and finish of your bed, and that it compares so favourably to one that cost significantly more. Your recommendation means a great deal to us and helps other customers shop with confidence.

Thank you for choosing us, and we hope you enjoy your new bed for many years to come!

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Good price, service, poor communications

Ordering was easy and straightforward. The prices were reasonable compared to others. Delivery was good and the gentleman who brought the bed had it assembled and in place very quickly.
I would have given 5 stars but communication let them down. The web site gives no communication information and after some digging around, I found their Facebook page and was able to message them from there. Response was very quick the first time but received no response to a further message a couple of days later.

28 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for taking the time to leave us a review. We're delighted to hear that you found the ordering process easy, our prices competitive, and that our delivery and assembly service met your expectations.

We also appreciate your honest feedback regarding communication. We're sorry to hear that you had difficulty finding contact information and that your follow-up message did not receive a response. This is not the experience we aim to provide, and your comments have been noted as they help us identify areas where we can improve.

Thank you again for choosing us, and we hope to have the opportunity to provide you with an even better experience in the future.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Good quality and good value

Easy to order, bed was manufactured quickly, delivery easy to rearrange when I couldn’t make the first slot offered. Good quality and good value for money. I will be in the market for another bed in the next few weeks and will use again

2 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic review! We're so pleased to hear that you found the ordering process straightforward and that our team was able to accommodate your delivery schedule. It's great to know you're happy with the quality and value of your bed. We truly appreciate your support and look forward to helping you find your next bed in the coming weeks. Thank you for choosing us, and we look forward to serving you again soon!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Very clear communication

I needed a bed quickly after moving house and midas bed came through. Delivery was on time, communication was clear and the quality exceeded nt expections.

8 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful review! We're delighted to hear that we could help when you needed a bed quickly after your move. It's great to know that our delivery service, communication, and product quality exceeded your expectations. We truly appreciate your feedback and thank you for choosing Midas Bed. Wishing you many comfortable nights in your new home!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Value is satisfactory

Would highly recommend.

17 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your recommendation! We're delighted to hear you had a positive experience with us. Your support means a lot, and we truly appreciate you taking the time to share your feedback. We hope to serve you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Good value for money draw Devan

Good value for money draw Devan, good quality and comfortable to sleep on, very good delivery service , I'm a happy customer as I went back and brought a second bed exactly the same

3 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful review! We're delighted to hear that you're pleased with the quality, comfort, and value for money of your divan bed. It's especially rewarding to know that you were so happy with your first purchase that you came back for a second one. We're also glad our delivery service met your expectations. Thank you for your continued support, and we hope you enjoy many comfortable nights on your new beds!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent service

Even though my initial delivery was changed I was kept informed which was lovely. Bed is lovely and steady. Great value for money.

1 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your kind review! We're delighted to hear that, despite the change to your original delivery date, our team kept you informed every step of the way. It's wonderful to know you're pleased with the quality and sturdiness of your bed and that you feel it offers great value for money. We truly appreciate your feedback and hope you enjoy your new bed for years to come!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great bed

Great bed, just as advertised. The delivery was seamless and I’m very pleased with what we got for the price we paid. I’m particularly pleased with the wooden legs which make it look less like a divan. Love it!

16 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful review! We're delighted to hear that the bed met your expectations and that you were pleased with both the quality and value for money. It's especially great to know that you love the wooden legs and the stylish look they give the bed. We're also pleased that the delivery process was seamless. Thank you for choosing us, and we hope you enjoy your new bed for many years to come!

Kind regards,
Midas Beds

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