Midas Beds Reviews 483

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 471 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the excellent quality of the products, noting their sturdiness, attractive finish, and overall solid construction. The ordering process is consistently described as easy and straightforward, with many appreciating the clear communication and regular updates on their order's progress. Delivery service is also highly praised for its speed, efficiency, and the helpfulness of the delivery personnel, who often go above and beyond by assembling beds or carrying items to the room of choice. However, some customers experienced issues with product quality, citing flimsy construction, untidy stitching, and materials that did not meet expectations, particularly regarding advertised 'reinforced' features. There were also instances of poor communication regarding delivery, missing parts, incorrect items being sent, and in a few cases, damaged products upon arrival.

What people talk about most

Product

Customers had positive experiences with product, with many expressing satisfaction with the quality and value... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and efficiency... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as sturdy, well-built,... See more

Service

People report positive experiences with service, with many praising the great service, delivery, and overall... See more

Order

Consumers find the ordering process to be positive, describing it as very easy, simple, and straightforward.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Midas beds were an excellent company to supply &install new bed base.Have slept on it with existing Simba mattress & sleep is now wonderful.The two men took away my existing divan base which I can now... See more

Rated 5 out of 5 stars

Lovely bed and mattress my father in law was very happy, very good service from this company and a quick turnaround, great selection of colours, delivery guys were great! Assembled the bed quickly w... See more

Company replied

Rated 5 out of 5 stars

Right from when I ordered my bed , I received emails keeping me upto date with its progress. I was given a date for delivery and the opportunity to change it if need be .i was contacted by the delive... See more

Company replied

Rated 5 out of 5 stars

10/10 service. Superb quality. Fantastic pricing. Fast and perfect delivery. Will most definitely use again. Cannot fault the service from start to finish. Keep up the good work, this company is d... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

We’re a family-run business with over 30 years of experience in crafting quality beds. At Midas Beds, comfort runs in the family. With decades of expertise, we know what it takes to create the perfect night’s sleep – combining timeless craftsmanship with everyday affordability. Every bed we offer reflects our commitment to quality, durability, and care. Why Choose Midas Beds? Made in the UK Every product we make is built by hand in the UK. From sturdy frames to supportive mattresses, we take pride in delivering locally made quality you can trust. Free & Fast Delivery Free & Fast Delivery available within 3–7 working days. Additional shipping surcharges may apply based on your location. 0% Interest, Buy Now Pay Later We believe everyone deserves great sleep—without financial stress. That’s why we offer 0% interest finance and flexible Klarna payment options, including Buy Now, Pay Later. 5-Year Warranty We stand behind our craftsmanship. That’s why all Midas Beds products come with a 5-year warranty for peace of mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

483 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sprung divan base

Midas beds were an excellent company to supply &install new bed base.Have slept on it with existing Simba mattress & sleep is now wonderful.The two men took away my existing divan base which I can now see how rotten it had become.As an elderly person decisions are very difficult to make,but hopefully will get my next bed from Midas beds.I recommend them fully.

17 June 2026
Unprompted review
Rated 1 out of 5 stars

Very poor communication!

I ordered a bed base that was needed urgently for my elderly farther, the delivery stated 3-7 working days but when I keep checking the original order it's not moving so I will most likely miss the deadline to get the bed into my fathers new assisted living property. Very helpful that the company keeps sending me emails about what else they can sell me but no order updates! Order #7775

16 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback. We understand your concerns, especially given the urgency of the order for your father's move into assisted living.

Having checked your order, it is currently with our delivery partner, who will be in touch shortly to arrange a delivery date. We would also like to point out that we are currently only on the 5th working day since your order was placed, which is still within our stated delivery timeframe of 3–7 working days.

We apologise if the order updates have not been as clear as they could be and appreciate your patience. We hope your delivery will be arranged very soon and that everything goes smoothly for your father’s move.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Delivered exactly on time. And the assembly was super easy for one person.

Service, delivery and quality

15 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you, BAK, for your wonderful review!

We're delighted to hear that your bed was delivered exactly on time and that the assembly process was quick and straightforward. It's great to know that you were happy with the service, delivery, and quality of your purchase.

We truly appreciate your feedback and thank you for choosing us. We hope you enjoy your new bed for many years to come!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

10/10 service

10/10 service. Superb quality. Fantastic pricing. Fast and perfect delivery.
Will most definitely use again.
Cannot fault the service from start to finish. Keep up the good work, this company is doing it right!

22 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you so much for your amazing review!

We're thrilled to hear that you were happy with every aspect of your experience, from the quality and pricing to the delivery and overall service. Receiving feedback like this means a great deal to our team, as we work hard to provide the best possible experience for our customers.

We're especially grateful for your kind words and recommendation. Knowing that you would choose us again is the highest compliment we could receive.

Thank you for your support, and we look forward to serving you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent service and price

Excellent service and price. Quality looks really good but will update if needed as I haven't slept on it yet due to house moving. But first impressions are very positive on quality, presentation and finish. Customer service was great and always responded, delivery and assembly had to be rearranged twice with no problems. There was nothing negative about the experience at all. All just positive and convenient

22 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience with us from start to finish.

It's great to know that you were pleased with the quality, presentation, and finish of your bed, and that our customer service team was able to assist you promptly throughout the process. We're also pleased that rearranging your delivery and assembly dates was straightforward and hassle-free during what can be a very busy time when moving house.

Your kind words about our service, pricing, and overall experience mean a lot to us. We hope that once you've settled into your new home, your first night's sleep is just as impressive as your first impressions! Thank you for choosing us, and we truly appreciate your recommendation.

Kind regards,
Midas Beds

Rated 1 out of 5 stars

Awful quality

Nowhere near the “reinforced heavy-duty” quality advertised. Extremely lightweight, flimsy, with exposed staples all over the fabric which could easily catch or injure you when handling. The stitching is untidy, and the fabric lining on the base looks very cheap and poorly finished.

I have photos showing the issues but no option to upload here. Wish I could get at least a partial refund as this is not what was advertised at all - don’t want to go through the hassle of returning it. To make matters worse, there is no way to leave a product review on the website and customer support is inaccessible.

Overall, poor product quality, poor communication, and a very disappointing purchase.

8 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback. We're sorry to hear that you were disappointed with your purchase and the concerns you raised regarding the product quality.

Following your review, a member of our team contacted you directly, and we're pleased that we were able to discuss your concerns and reach a resolution over the phone.

We appreciate you taking the time to bring these issues to our attention, as customer feedback helps us continue to improve our products and service. Thank you for speaking with our team, and we wish you all the best moving forward.

Kind regards,
Midas Beds

Rated 1 out of 5 stars

Non delivery of headboard

Ordered a headboard on 8th June (3-7 days delivery) having heard nothing from them I emailed to ask when headboard would be delivered, only to get a reply that it has already been delivered- absolutely has not been delivered, have had no email even to say it was being delivered on such a date. How can a company say something as large as a headboard has been delivered, I’m sure I would have noticed if it had! Communication from Midas beds is dire and am waiting to hear back from them

21 June 2026
Unprompted review
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Reply from Midas Beds

Thank you for your feedback, and we're sorry for the confusion and frustration this has caused.

Having checked your order, we can confirm that your headboard has not yet been delivered. We apologise for any misunderstanding regarding the previous update. Our delivery partner should be in contact with you soon to arrange delivery and provide further information.

We understand your concerns regarding communication and appreciate your patience while we work to get your order to you as quickly as possible. Thank you for bringing this to our attention.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Lovely bed and mattress my father in…

Lovely bed and mattress my father in law was very happy, very good service from this company and a quick turnaround, great selection of colours, delivery guys were great! Assembled the bed quickly without fuss and gave us a demonstration of how to use it…
I wouldn’t hesitate to recommend the company, very competitive pricing too!
5 stars from us

15 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you so much for your wonderful 5-star review! We're delighted to hear that your father-in-law is happy with his new bed and mattress.

It's fantastic to know that you were pleased with our service, quick turnaround times, colour selection, and competitive pricing. We're especially pleased that our delivery team made the installation process smooth and hassle-free, and that they took the time to demonstrate how everything works.

Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing us, and we wish your father-in-law many comfortable nights ahead!

Kind regards,
Midas Beds

Rated 2 out of 5 stars

You get what you pay for

You get what you pay for. Build quality not great. Headboard is flimsy.

21 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for taking the time to leave your feedback. We're sorry to hear that you feel the headboard quality has not met your expectations.

We'd like the opportunity to look into this and help resolve the issue for you. Please contact our support team at [support@midasbeds.co.uk](mailto:support@midasbeds.co.uk) with your order details, and we'll be happy to assist you.

Thank you again for bringing this to our attention.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Everything happened as expected which…

Everything happened as expected which is wonderful for these days. Thank you all

15 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely review! We're delighted to hear that everything went smoothly and as expected. Providing a reliable and hassle-free experience is really important to us.

We truly appreciate your kind words and thank you for choosing us. We hope you enjoy your new bed!

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Very happy

Good communication, fuss-free delivery

12 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your review! We're pleased to hear that you were happy with the communication and that your delivery experience was smooth and hassle-free.

We really appreciate your support and thank you for choosing us. We hope you enjoy your new bed!

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Single bed

All in all, this was a great experience. Easy to use Web site, great communication, delivery was fine and the product was good quality. The only issue was one on the metal inserts for the feet was damaged and the foot wouldn't go in easily. I had to force it in using very excessive force. Luckily, I had the tools and know-how to do this. Others may not.

6 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for taking the time to leave your review. We're delighted to hear that you had a great overall experience, from ordering through to delivery, and that you're pleased with the quality of your product.

We’re sorry to hear about the issue with the metal insert for the foot. We appreciate you bringing this to our attention and understand that not everyone would have the tools or experience to resolve this themselves. We’ll make sure this feedback is passed on to our team to help us improve.

Thank you again for your support and for choosing us. We hope you continue to enjoy your new bed.

Kind regards,
Midas Beds

Rated 1 out of 5 stars

I ordered 6ft bed paid extra for…

I ordered 6ft bed paid extra for disposal an build bed supposed to come monday (not 3-7days) never came delivery Tuesday brought 6ft mattress double base weds brought base to fit mattress still no headboard thurs never came promised Friday it's not on our route Saturday definitely I emailed said hope it's right one to be told it's packed we cant check Saturday comes wrong headboard looks like fit single bed fuming is not the word you pay good money for delivery of goods midas blaming v1 delivery they said what midas sent so up to now still not got complete bed feel like saying come take bed cos not delivered bed worse company I have ever dealt with see what say on monday as nobody works weekend monday here delivery saying they not recieved it yet midas saying its at delivery an it's their fault who do I believe at this point none of them

20 June 2026
Unprompted review
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Reply from Midas Beds

We are very sorry to hear about the issues you have experienced with your delivery. We completely understand your frustration, especially after arranging and paying for a full delivery, assembly, and disposal service.

Unfortunately, the delays and incorrect items received were due to issues with the delivery company, and we are working with them to resolve this as quickly as possible. We are sorry that this has affected your experience with us.

Please be assured that we are doing everything we can to get this resolved and ensure you receive the correct headboard and a complete bed as soon as possible. Thank you for your patience while we work to put this right.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Ordered a super king base

I ordered a super king base and impressed from day one. The ordering process was simple, delivery happened within the promised timeframe and the product feels very solid and well built.

16 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic review! We're delighted to hear that you were impressed from the very beginning and that the ordering process was simple and straightforward.

It's great to know your super king base arrived within the promised timeframe and that you're pleased with the quality and solid build. We really appreciate your feedback and thank you for choosing us.

We hope you enjoy your new bed for many years to come!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great communication throughout

13 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your kind review! We're delighted to hear that you experienced great communication throughout your order. Keeping our customers informed is really important to us.

We appreciate your support and thank you for choosing us. We hope you enjoy your new bed!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great service from start to finish

Right from when I ordered my bed , I received emails keeping me upto date with its progress. I was given a date for delivery and the opportunity to change it if need be .i was contacted by the delivery personnel about 30 minutes before they arrived .
They were very efficient and pleasant when they arrived taking my 4 piece divan bed upto my loft bedroom

13 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic review! We're so pleased to hear that you were kept informed throughout the process and that the delivery arrangements worked well for you.

It's great to know our delivery team provided a friendly and efficient service, especially when getting your 4-piece divan bed safely up to your loft bedroom. We really appreciate your kind words and thank you for choosing us.

We hope you enjoy your new bed and have many comfortable nights ahead!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

First night sleeping on it

First night sleeping on it and yeah... big difference from my old mattress 😂 slept through the whole night for once.

17 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your review! 😊 We're delighted to hear that your first night on the new mattress was such a success! There's nothing better than a full night's sleep, especially when it's a noticeable upgrade from your old mattress. 😄

We hope you continue to enjoy many more comfortable and restful nights ahead. Thank you for choosing us and for sharing your experience!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Loved the bed base

Loved the bed base, I cannot believe how much extra storage it has given us. Its really strong and well made. No creaking when you get in or out of bed. It was fantastic value for money. Easy to order and delivery was well communicated and well executed. Well done

29 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful review! We're thrilled to hear how pleased you are with your bed base and the extra storage space it has provided. It's great to know that you're finding it sturdy, well-made, and completely free from any creaks or noises.

We're also delighted that you found the bed excellent value for money and that the ordering process and delivery experience were smooth and well communicated from start to finish.

Thank you for your kind words and support. We truly appreciate your feedback and hope you enjoy your new bed for many years to come!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great

Great ! Arrived quickly, is well made and great value for money

1 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic review! We're delighted to hear that your order arrived quickly and that you're pleased with the quality and craftsmanship of your bed.

It's especially rewarding to know that you feel it offers great value for money. We truly appreciate your feedback and thank you for choosing us.

We hope you enjoy your new bed for many years to come!

Kind regards,
Midas Beds

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