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Mia Burton Reviews 

1,503
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 428 reviews, reviewers had a great experience with this company. Customers love the incredible prices on designer sunglasses, frequently finding amazing discounts and authentic products that arrive ahead of schedule. People consistently highlight the secure packaging and efficient delivery service, noting that international orders reach them safely and in perfect condition. However, some people mentioned experiencing frustrating delays with dispatch updates and exceptionally long wait times for their packages to arrive. A few customers also noted receiving damaged boxes or items that unfortunately arrived bent and worn out. Reviewers occasionally pointed out issues with missing tracking details or lack of communication regarding delivery schedules.

What people talk about most

Product

Consumers find product to be positive, highlighting genuine brand-name sunglasses at significantly lower... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as opinions are heavily divided on delivery times... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the genuine products,... See more

Price

Customers had great satisfaction with the pricing, frequently highlighting incredible deals and significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a pair of Gucci sunglasses from Mia Burton.I was a little skeptical even though there were so many great reviews. I received my authentic sunglasses (shipped to Canada) in exactly one week... See more

Company replied

Rated 5 out of 5 stars

I ordered the Versace biggie, just as sunglasses, because I needed them polarized and they were on sale in this website. These sunglasses do not come polarized. The shipping was very quick and requir... See more

Company replied

Rated 5 out of 5 stars

I am absolutely pleased by my purchase from Mia Burton! My item arrived very well packed , I paid for express shipping and got my package in the US within a week. I also emailed their customer service... See more

Company replied

Rated 5 out of 5 stars

I'm delighted to have experience swift delivery ahead of targeted delivery window time frame. DHL service man was professional and courteous. Easy to navigate site, that offers a wide variety of brand... See more

Company replied


Company details

  1. Sunglasses Store
  2. also in
  3. Optician

About Mia Burton

Written by the company

SHOP SUNGLASSES
SHOP EYEGLASSES
SHOP ACCESSORIES

Mia Burton is the online boutique for eyewear lovers. Our selection of designer sunglasses, eyeglasses and accessories is curated in Italy and delivered worldwide.

We offer our customers a range of services, including custom prescription lenses, free shipping and returns, multichannel assistance, style advice and buy-now-pay-later plans.


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Payment methods Mia Burton Payment methods
Buy now, pay later Mia Burton Buy now, pay later

Promotions

Written by the company

Free Shipping
We deliver your order worldwide. Custom fees are included in the price.
Free Returns in 60+ countries
Available now on prescription and custom lens orders.
$ 15 Off For Subscribers
Enjoy a welcome coupon code to use on your first order.
Customer Service
We are here to help. Ask us anything with our live chat or by email.

Mia Burton Lens Care

Free 2-year Lens Coverage

Free 2-year Lens Coverage
For a limited time, enjoy free lens warranty with any purchase of custom lenses, including prescription glasses and sunglasses, and plano lenses with coatings.

Contact info

40% OFF LENSES

Shop for your designer pair with custom lenses.

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,503)

555 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast shipping

Fast shipping, frames are exactly as described. Great experience!

23 September 2026
Mia Burton logo

Reply from Mia Burton

Hello,

Thank you for your feedback! We’re glad to hear that the frames matched your expectations and that you had a great experience with our service.

Warm regards,

The Mia Burton Team

Rated 5 out of 5 stars

The selection available

The selection available, speedy delivery, good prices.

23 September 2026
Mia Burton logo

Reply from Mia Burton

Dear Patricia,

Thank you for your lovely feedback. We’re pleased that you appreciated our selection and speedy delivery, and we’re grateful for your support.

Best,

The Mia Burton Team

Rated 5 out of 5 stars

Solid service

Solid service, second time buying

23 September 2026
Unprompted review
Mia Burton logo

Reply from Mia Burton

Hi Rico,

Thank you for coming back to Mia Burton for your second purchase! We truly appreciate your continued trust and are delighted to have you as a returning customer.

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars
Mia Burton logo

Reply from Mia Burton

Dear Marina,

Thank you for your wonderful review! We’re so pleased to know that everything was just perfect with your experience. We truly appreciate your support.


Warm regards,
The Mia Burton Team

Rated 1 out of 5 stars

Zero stars!

If I could leave 0 stars I would. I placed an order September 16th and it is now September 24th and I have not received any sort of communication regarding my order being dispatched for delivery. This is very unusual considering I placed an order for a ready to ship item, so I should at least have a tracking number by now. I have tried contacting customer service via live chat several times, but that never seems to work, and I have sent out two emails that no one has replied to. At this point I am inclined to report this scam website to my bank and cancel the order altogether. The headache is not worth the savings.

Order #: MB-1789579987278

24 September 2026
Unprompted review
Mia Burton logo

Reply from Mia Burton

Dear Desirée,

We’re sorry for the inconvenience. We would like to clarify that your order is currently still being processed. The estimated delivery timeframe is October 2 to October 7, so the order has not yet been dispatched and, consequently, tracking information is not available at this stage.

Our Customer Service team is also reaching out to you directly to assist you and clarify the situation. We have not received the emails you mentioned, which is why we were unable to respond to them earlier.

We hope to resolve this with you as quickly as possible.

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

Quality designer glasses

Designer brands much cheaper than specsavers or bupa.

23 September 2026
Mia Burton logo

Reply from Mia Burton

Dear Tijana,

Thank you for your review! We’re delighted you appreciated the designer selection and the value we offer. We truly appreciate your support.

Best regards,

The Mia Burton Team

Rated 5 out of 5 stars
Mia Burton logo

Reply from Mia Burton

Hello Paola,

We’re so happy to hear that you loved your delivery! Thank you for sharing your experience with us.

Warm regards,

The Mia Burton Team

Rated 5 out of 5 stars

Quick shipping and just what was…

Quick shipping and just what was ordered.

22 September 2026
Mia Burton logo

Reply from Mia Burton

Dear BillieJo,

Thank you for your feedback! We’re pleased to know that your order arrived quickly and exactly as expected.

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery
Original product that was out of stock in all other shops

22 September 2026
Mia Burton logo

Reply from Mia Burton

Hi Walter,

Thank you for your review! We’re glad we could help you find the product you were looking for and that you were happy with the delivery.

Best,

The Mia Burton Team

Rated 5 out of 5 stars

Everything was perfect

Great Prices and fast delivery! 5 star

21 September 2026
Mia Burton logo

Reply from Mia Burton

Dear Raffaele,

Thank you for the five stars! We’re pleased to know you appreciated both our prices and fast delivery.

All the best,

The Mia Burton Team

Rated 5 out of 5 stars

Fast delivery and easy to order on site

Fast delivery and easy to order on site

22 September 2026
Mia Burton logo

Reply from Mia Burton

Dear Rix,

Thank you for your feedback! We’re glad you found our website easy to use and that your order arrived quickly.

Best regards,

The Mia Burton Team

Rated 5 out of 5 stars

I ordered some Miu Miu sunglasses for…

I ordered some Miu Miu sunglasses for my daughter, and I was worried they wouldn’t come in time for her birthday. Not only did I get a great deal on the glasses (cheaper than dept store prices) they came super fast.

10 September 2026
Unprompted review
Mia Burton logo

Reply from Mia Burton

Hi Jen,

We’re so pleased your daughter’s Miu Miu sunglasses arrived in time for her birthday! It’s wonderful to know you were happy with both the purchase and the delivery.

Best,

The Mia Burton Team

Rated 5 out of 5 stars

Quick turn around

Quick turn around, genuine product, was skeptical but seriously exceeded my expectation. Great tracked shipping w signature. So happy

18 September 2026
Mia Burton logo

Reply from Mia Burton

Hi Isabelle,

It’s great to hear that your experience exceeded your expectations! We’re pleased you were happy with the authenticity of the product and the secure tracked delivery.

All the best,

The Mia Burton Team

Rated 5 out of 5 stars

Love my purchase couldn’t be happier

Love my purchase couldn’t be happier

18 September 2026
Mia Burton logo

Reply from Mia Burton

Hi Christina,

We’re so happy to hear that you love your purchase! Thank you for choosing Mia Burton and for sharing your feedback with us.

Best regards,

The Mia Burton Team

Rated 1 out of 5 stars

First they delayed my order and once I…

First they delayed my order and once I finally received it, they had shipped me the wrong glasses. If glasses I initially ordered were not in stock, they could have just let me know and I would have asked for a refund but instead they send whatever they want causing major inconvenience.

Below they mention that they are in contact to resolve the error but they are not actually providing a helpful solution. Stay away from this company

16 September 2026
Unprompted review
Mia Burton logo

Reply from Mia Burton

Dear Ismael,

We’re sorry for the inconvenience caused. We would like to clarify that the issue was not related to the original glasses being unavailable, but rather to an error during the order fulfillment process.

Our Customer Service team is already in contact with you and is working to resolve the matter as quickly as possible. We appreciate your patience and understanding.

Best regards,

The Mia Burton Team

Rated 5 out of 5 stars

Quick deliver, Great Customer Service

Great price, great service and prompt international delivery.

16 September 2026
Mia Burton logo

Reply from Mia Burton

Dear K G,

Thank you for your feedback! We’re pleased to know you appreciated the smooth service and prompt international delivery.

Best regards,

The Mia Burton Team

Rated 5 out of 5 stars

Great service

I love my glasses the price was great..delivery was so fast will be definitely ordering again

15 September 2026
Mia Burton logo

Reply from Mia Burton

Hi Evette,

We’re so happy to hear that you love your new glasses! Thank you for sharing your experience, and we’ll be delighted to welcome you back.

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

Super recommmended

Perfect timing, great price, excellent product and product quality!

15 September 2026
Mia Burton logo

Reply from Mia Burton

Hello Carlos,

It’s wonderful to know that you were satisfied with both the product and the quality of your purchase.

Thank you for recommending us!

All the best,

The Mia Burton Team

Rated 5 out of 5 stars

Sophisticated style and exceptional…

Sophisticated style and exceptional elegance

11 September 2026
Mia Burton logo

Reply from Mia Burton

Dear Galina,

We’re delighted to hear that you appreciated the sophisticated style and elegance. Thank you for sharing your experience with us!

Best regards,

The Mia Burton Team

Rated 5 out of 5 stars

Excellent transaction and price

Excellent transaction and price! Loved it!

11 September 2026
Mia Burton logo

Reply from Mia Burton

Hello Julia,

We’re so glad you enjoyed your purchase and had such a positive experience. Thank you for taking the time to share your feedback!

Best,

The Mia Burton Team

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