Mi4Canada Reviews 

479
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers had a great experience with this company. Customers frequently praise the fast shipping speeds and the pristine, sealed condition in which their new devices safely arrive. Many consumers note that the prices are exceptionally competitive and the delivered products match their online descriptions perfectly. However, some people mentioned that customer service can be extremely slow to respond and very difficult to reach when urgent assistance is needed. A few other people also felt that delivery times occasionally suffered significant delays or unexpected setbacks during transit. Conversely, a small portion of customers experienced major frustrations regarding prolonged replacement processes for defective merchandise.

What people talk about most

Delivery service

Users describe ambiguous interactions with delivery service, as many reviewers highlight fast shipping and... See more

Product

Reviewers mention positive feedback about product quality, expressing general satisfaction with receiving... See more

Order

Customers consistently note ambiguous experiences with order processes, as many reviewers praised fast... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some consumers reporting a very nice... See more

Service

Customers had great satisfaction with the service, highlighting fast shipping, smooth transactions, and items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Four stars because at the end of the day, it was due to my fault for the delays, but mi4canada helped where they could. My initial order failed at payment, so when I went to resubmit the order,... See more

Rated 4 out of 5 stars

The only thing that i wished was more active is the communication. If that is filled i have no complaints. I would order again from mi4canada for sure.

Rated 5 out of 5 stars

The price is really good, speed of shipping: took 7 day including the weekend so basically it was a 5 days as promised, communication was really good, got the phone in great packaging nothing damaged... See more

Rated 5 out of 5 stars

Xiaomi 15 Ultra. They sent the order quickly. In 4 days, I received it sealed and impeccable conditions . the good thing is that they have financing options, which was crucial for the purchase. Perh... See more


Company details

  1. Cell Phone Store
  2. also in
  3. Cell Phone Accessory Store

Written by the company

MI 4 Canada is the most trusted unlocked cellphones provider in the country. We have set a benchmark in the dual sim phones industry by supplying the latest models from all the reputed brands. Top-quality and amazingly low price are the exclusive features that make our competitors envy us. Buy Xiaomi Canada from our largest collection and we suffice the needs and requirements of all budgets. We enjoy a unique reputation as the largest provider of the best android phone in the industry. It has been possible as we know the needs and requirements of mobile phone lovers in our country. We have included mobile phones from all reputed brands including Samsung Canada. Our unique features as the largest seller of mobile phones in the country have made us one of the favourite mobile selling platforms of OnePlus Canada.


Contact info

4.1

Great

TrustScore 4 out of 5

479 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.1

All reviews

(479)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

They are for real for real!!

They are on top fr.
I purchased the Xiaomi 13t Pro Green color on May 1st which was a Wednesday and got on a week later the 8th.
On the 3rd of May, I wrote them an email, I was getting stressed because I didn't get the tracking number (which they say it takes 2-3 days to get it plus NGL the site looks sketchy as hell lol)...
I got a reply on Sunday the 5th, it turned out my order wasn't shipped because the color was out of stock, so they proposed the blue one and as soon as I accepted it, it took litteraly 3 days to receive the phone, their service is amazing but the site makes me question if it's legit or not (that's why I put 4 stars).
Otherwise 5 stars 100000% recommend!!!
Love y'all fr!

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Fast shipping and excellent customer service!

I purchased a Xiaomi 13 phone from this company in March 2023. The phone was shipped to me remarkably quickly.
In February 2024, due to my fault, my phone suffered water damage due to prolonged submersion beyond its IP67 waterproof rating spec. Xiaomi does not have an official presence in Canada, and I wanted to have the the phone repaired by an official Xiaomi service center. I contacted support, they replied within their stated response time. They offered to act on my behalf to make arrangements to have my phone repaired.
I consider this to be outstanding service, and this company will be at the top of my list when it comes time to buy another device. Wish I could give them 10 stars!

4 April 2024
Unprompted review
Rated 5 out of 5 stars

i ordered poco x6 pro 8/256 on 29 march…

i ordered poco x6 pro 8/256 on 29 march and i emailed mi4ca to inform me about my order but they didn't get any updates until Monday. they were busy because of easter celebrations and they were so nice to actually upgrade me to 12/512gb poco x6 pro. i had a good experience with them, and i highly recommend mi4ca for android people.

4 April 2024
Unprompted review
Rated 5 out of 5 stars

Unbelievable shipping speed!

I got exactly what I ordered and they even threw in an adapter for the international Xiaomi 90W charger! I love this phone and am very impressed with shipping speed. In around 52 hours it went from Hong Kong to my door in Nebraska, USA. Blown away by the speed and great communication along the way. Thank you Mi4Canada, you will be my go-to for future orders like this.

I can't review them much on the customer service side (I.E. warranty) as I haven't (and hopefully won't) needed that, so hopefully that aspect is as good as the rest.

26 March 2024
Rated 5 out of 5 stars

Product was excellent condition

With a vast selection of products, user-friendly interface, and seamless checkout process, Mi4 is a go-to destination for hassle-free online shopping. Highly recommended for its convenience and reliability. Will order again!

31 March 2024
Rated 1 out of 5 stars

Frustrating Experience with Mi4 Canada: ASUS ROG 7 Camera Issue

I recently purchased an ASUS ROG 7 phone for $1200 CAD from Mi4 Canada. Within a year, the camera stopped working. Unfortunately, the company only offers support via email, which is inconvenient. After contacting them, they informed me that the phone was out of warranty and I would have to pay for repairs. Despite agreeing to the charge, I've had to constantly follow up on emails as different representatives respond each time. Although they promised to send a shipping label within 48 hours, it's been nearly a week and I haven't received it. This lack of follow-through is concerning, as I fear I may never receive the label or get my phone repaired. I've been using a faulty phone for almost 15-20 days now, as I don't have a spare. I hope this review helps others make informed decisions before purchasing from Mi4 Canada. Additionally, I want to highlight that I will update this review to share the outcome of the repair process once it's completed, assuming I receive the necessary support from Mi4 Canada.

5 March 2024
Unprompted review

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