My 75 year old dad likes to potter about in his garden so small orders needed. I place the order online and he goes to pick it up. Staff are all great with him and help him load it. Quality of wood is... See more
Company replied
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See what reviewers are saying
Delivery was good, good customer service from MGM staff all round. Only issue is some of the wood that i was sent was below standard, one item is cracked badly up length of the wood, several of the 4.... See more
Company replied
The experience was really easy. I’d never used MGM before but will now be my first port of call. Ordered online and turned up to the branch to collect. All staff were professional and helpful, particu... See more
Company replied
Ordered online. Felt prices are good and quality of wood delivered came as expected and can’t fault the quality atall. We did have 1 issue with a part of the order not being available, the company... See more
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Company details
Written by the company
MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.
Contact info
11 Dickson Street, KY12 7SL, Dunfermline, United Kingdom
- 01383 722031
4.9
Excellent
233 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Great service
My 75 year old dad likes to potter about in his garden so small orders needed. I place the order online and he goes to pick it up. Staff are all great with him and help him load it. Quality of wood is great compared to other places. Always seem to get a little discount on price online aswell. Have been using MGM for years and will continue too.
15 May 2026
Reply from MGMTimber - Dunfermline
Hi Miss Muir,
This is great to hear, thank you very much for taking the time to leave us your review. We are glad that your dad is enjoying his garden and we hope to see you again soon.
Team MGM Timber.
Brialint and helpfull customer seevice
Brialint and helpfull customer seevice, great supplier
22 May 2026
Reply from MGMTimber - Dunfermline
Hi Boguslawa,
Thank you for your kind words about our service. We're glad to hear that you had a great experience with us.
Team MGM Timber.
Reply from MGMTimber - Dunfermline
Hi Stephen,
It’s great to know that you enjoyed your sopping experience with us.
Thank you for your review.
Team MGM Timber.
The delivery driver
The delivery driver. Very polite and professional. Positioned the loads perfectly.
1 May 2026
Reply from MGMTimber - Dunfermline
Hi Stewart,
Thank you very much for your kind review.
We really appreciate your kind words and your feedback about our lovely delivery driver.
Kindest regards,
MGM Timber
Great service
Used MGM for a while now, easy to order from their website, great service and keep you up to speed regarding delivery, first class
21 April 2026
Reply from MGMTimber - Dunfermline
Hi Roy,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Reply from MGMTimber - Dunfermline
Hi William,
Thank you for your kind words about our helpful staff, we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Staffs were very kind and definitely…
Staffs were very kind and definitely coming back again to buy their products
1 March 2026
Reply from MGMTimber - Dunfermline
Hi Sophie,
Thank you for your kind words about our helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Kindest Regards
MGM Timber
excellent service
11 February 2026
Reply from MGMTimber - Dunfermline
Hi Barry,
Thank you very much for your 5* review, we are so pleased to hear that you received excellent service from us, and we hope to welcome you back soon.
Kindest regards,
MGM Timber.
Great service
Great service, quality materials and a team that genuinely go the extra mile. Highly recommended
11 February 2026
Unprompted review
Reply from MGMTimber - Dunfermline
Hi Jacquie,
Thank you for your kind words about our products and helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Kindest Regards
MGM Timber
Fencing , Bought online and delivered when they…
Bought online and delivered when they said it would be delivered
16 December 2025
Reply from MGMTimber - Dunfermline
Hi Chris,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Reply from MGMTimber - Dunfermline
Hi Graham,
We pride ourselves on our excellent delivery service and it's great to see this reflected within your review. Thank you very much for the feedback.
Kind Regards,
MGM Timber.
Fast service know hassles
27 August 2025
Reply from MGMTimber - Dunfermline
Hi Allan,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Helpful staff
11 August 2025
Reply from MGMTimber - Dunfermline
Hi Mary,
Thank you for your kind words about our helpful staff, we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Really really helpful delivery man who…
Really really helpful delivery man who went out of his way to make it easier for me to get the MDF sheet to my house.
Nothing was a problem for him and he was such a cheerful person which helped tremendously.
7 August 2025
Reply from MGMTimber - Dunfermline
Hi Elaine,
Thank you very much for your kind review.
We really appreciate your kind words and your feedback about our lovely delivery driver.
Kindest regards,
MGM Timber.
First class service as usual
1 August 2025
Reply from MGMTimber - Dunfermline
Hi Alan,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
It’s wood
Prompt and good service with friendly staff. Only downside is every time you go you are pestered with requests for reviews! Not just MGM to be fair.
22 July 2025
Reply from MGMTimber - Dunfermline
Hi Roddie,
Thank you for your kind words about our helpful staff, we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Quality service
Quality service, received a phone call after my internet purchase for confirmation and date of delivery. Delivery driver was awesome, gave me a hand offloading my plasterboard and timber.
28 July 2025
Reply from MGMTimber - Dunfermline
Hi David,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Kindest regards,
MGM Timber.
Great service and a rapid delivery
Great service and a rapid delivery
Also the delivery guy was great 👍
26 June 2025
Reply from MGMTimber - Dunfermline
Hi Michael,
Thank you for your kind words about our service. We're glad to hear that you had a great experience with us.
Kind Regards
MGM Timber
As always great service and competitive…
As always great service and competitive pricing.
25 June 2025
Reply from MGMTimber - Dunfermline
Hi Mark,
Thank you for your kind words about our service. We're glad to hear that you had a great experience with us.
Kind Regards
MGM Timber
Reply from MGMTimber - Dunfermline
Hi,
Thank you for your kind words about our prices, delivery and service We're glad to hear that everything met your expectations.
Kindest Regards
MGM Timber
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