I love the service - fast and efficient. The only thing i'd say needs improving is the website. I find it a bit confusing and always gets something wrong.
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I've been using Metro Imaging for years, mostly for online self-service printing. I'm glad to report that nothing has changed post the merger/move. I still receive exactly what I expect to see, with a... See more
Unable to rate you because First class mail has not delivered after five working days. When do you think package will arrive? I am still unable to rate on this occasion (Royal Mail being an unwilli... See more
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We required several prints to complete the finishing touches to our pub and hotel here in London. We are delighted with the quality of the product. The pictures look amazing and really help lift the a... See more
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Company details
Written by the company
40 years in the photographic industry has taught us that every person who works here is as important as our clients. Our aim is for a flexible workforce with multi-skilled and cross-trained people so that our level of expertise is second to none. We enjoy working in a friendly atmosphere and we want you to feel welcome too. Walk through our doors and you’ll find us a very approachable enthusiastic sort, just take a look at our staff profiles for a sneak peek into who we are and our backgrounds. We know a lot about photography and we take the time to understand your needs and tailor our service to best suit you. This personal approach, means that whatever you throw at us we are confident we can exceed your expectations. Don’t just take our word for it, drop in or give us a call and we’ll be happy to show you what Metro can do.
Contact info
32 Great Sutton Street, EC1V 0NB, London, United Kingdom
- 0207 865 0000
- enquires@metroimaging.co.uk
- metroimaging.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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An absolute 5-star experience
An absolute 5-star experience! Ordered two prints at midnight and received a call at 9 AM from the person printing them to discuss a slight defect in one of the photos, something I hadn’t even noticed. Really friendly and attentive service. Most impressively, my prints were delivered that same afternoon, less than 15 hours after ordering. Outstanding quality and top-notch service, highly recommended!
20 March 2025
Reply from Metro Imaging
Thank you so much for the great review and hope we can be of service again soon.
Reply from Metro Imaging
Thank you for the positive review, it is very much appreciated.
A real person on the end of the phone…
A real person on the end of the phone straight away. Easy to use website and very clear descriptions of the products and services available. My go to lab for over 30 years.
17 March 2025
Reply from Metro Imaging
Thank you so much for the positive feedback, it is very much appreciated.
Brilliant
Good prices, great product, quick service, easy to navigate website for self service. I keep coming back.
12 March 2025
Reply from Metro Imaging
Thank you for the very positive review and hope we can be of service again soon.
Amazing service!
10 March 2025
Reply from Metro Imaging
Thank you for the five star review and positive feedback, it is very much appreciated.
Very happy with service
Very happy with service. Quick and helpful responses to questions and lovely print produced promptly.
21 February 2025
Reply from Metro Imaging
Thank you for the positive feedback, which helps with our service development
Excellent service
27 February 2025
Reply from Metro Imaging
Thank you for the positive feedback, it is very much appreciated.
Very helpful staff and quick efficient…
Very helpful staff and quick efficient service.
5 February 2025
Reply from Metro Imaging
Manmy thanks for the positive review and let us know if we can be of service in the future.
Reply from Metro Imaging
Many thanks for the five star review, it is very much appreciated.
Superb print quality
Print quality is superb and quick turnaround times too. Even when a print was damaged in the post by DHL, Metro were rapid to re-print this and have it dispatched via a different courier. 5-stars.
27 January 2025
Reply from Metro Imaging
Thank you for the generous feedback, it is very much appreciated.
Reply from Metro Imaging
Many thanks for the positive review, it is very much appreciated and hope we can be of service again son.
Metro have the highest standards
Metro have the highest standards. That's why I choose them. All good.
7 February 2025
Reply from Metro Imaging
Thank you for the generous feedback and five stars, it is very much appreciated.
Best online printer I know
Best online printer I know. Brilliant quality and service.
3 February 2025
Reply from Metro Imaging
Thank you so much for the positive review, it brightened our dull February day!
Reply from Metro Imaging
Thank you for the five-star review regarding our services, it is very much appreciated.
Excellent self service system
Excellent self service system. Super efficient service with good tracking. Quality production and processing at a fair price.
9 January 2025
Reply from Metro Imaging
Thank you for the five-star review and positive feedback regarding our online services, we hope we can be of service again soon.
Beautiful reproduction
The copy came within a day of order, a beautiful reproduction.
23 January 2025
Reply from Metro Imaging
Thank you for the positive feedback and I hope we can be of service again soon.
Fantastic print and service
I recently ordered a large print using the premium service. Communication was excellent and the team dealt with my various queries, with feedback from the printer, and I appreciated receiving the altered final print file back for future reprints, as well as hard copies of both unaltered and tweaked prints. The prints were packaged securely and delivered quickly and I am absolutely thrilled with the result. I will definitely use metroprint again.
24 January 2025
Unprompted review
Reply from Metro Imaging
Hello, thank you so much for the fantastic review, we work hard to ensure our clients receive the best quality and hope we can be of service again soon.
Be encouraged
Easy to use website. Delivered when promised and very good quality prints!
18 January 2025
Reply from Metro Imaging
Many thanks for the positive review, it is very much appreciated and we hope we can be of service in the future.
Excellent lab would recommend them
I found the website a bit of a pain but it might have just been me. The guys in the lab were all fabulous very very helpful and patient. Martin was great - thank you all. I needed a reprint and they were super nice about that and did it quickly
13 January 2025
Reply from Metro Imaging
Thank you for the five stars; your feedback is important to our staff, and your positive experience means a lot to us as a team.
Expensive but great quality
NEGATIVES: Service was a little slow and the pricing was definitely top end of market.
POSITIVES: Quality of print was excellent
26 December 2024
Reply from Metro Imaging
Thank you for the feedback it is very much appreciated; we try to provide a competitively priced product at the highest quality.
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