Mersey Rod - Drain Unblocking, Surveying and Repairs Reviews 

Prompt and efficient service. Thank you

We had a blocked outside drain on a Saturday morning. Contacted Merseyrod and they were out within 2 hours. Didn't catch his name but the man who came out was fantastic and cleaned up afterwards. Would thoroughly recommend them.

Was let down by national company, so telephoned Mersey Rod. No reply but Becky immediately returned my call and gave a price. Booked for 11am following day. Dave rang in morning at 9.30 saying he could make it earlier if convenient. Time agreed. He even bothered to call a few mins later to say he needed to stop for fuel so he'd be with us 10 mins later than agreed. Arrived and listened to our problem before explaining what he would do. He also volunteered that if he could solve it without using the rods the price would be cheaper. Got on with the job, thoroughly, professionally and also checked out 2 other of our toilets. Sorted the problem, gave sound advice and reduced the cost. Honest, reliable and professional tradesman. We would definitely use Dave again and would have no hesitation in recommending him. Thank you Dave and Mersey Rod

Communication was excellent from start to finish. I booked for unblocking a drain. Andy rang to let me know when he’d arrive. Everything was done and cleared within half an hour and he explained everything he’d done. I was very impressed with everything from start to finish and I would definitely recommend Mersey Rod

Great same day service and resolved the issues - very professional, thank you! Highly recommended!

Becky was very pleasant and easy to talk to, she arranged the survey very quickly. On the day the engineer, Andy, rang me to let me know when he was on his way which was within the agreed time frame. He was very efficient on site, showed on screen and clearly explained the defects to assist with a decision regarding a house purchase. The report was sent to me 4 working days later together with a quote for repairs. A very professional service.

I had a same day repair with a next day camera diagnosis .The guys were quick and professional.
All prices were agreed upfront.
Andy even obliged me with different options.

This service is absolutely amazing, I cant thank them enough, I honestly mean that sincerly.

They came out late Thursday after an emergency call then came back again early morning, Justin kept me completely informed on when he was calling and rang me to tell me how long he would be, he constantly gave me the updates of his progress which is stress relieving.

He was polite curtious, professional and do not rip you off.

He found it was a blockage from seemingly a joint neighbours drains and informed me I needed to contact united utilities to check the main drains.
He is also sending me a report to contact the united utilities to enable them to come out and check the drains.
They charge £220 and if they cant fix it they only keep £30!

Nothing appears to much trouble which helps alleviate with the stress of the situation.
I dont think they would not fix it because they are so thorough and not fazed by the situation.

What an amazing service, I have already told everyone how amazing this company is.

Thank you Becky and especially Justin.

Eileen A

Really prompt response and has sorted the problem with our drain.

Very efficient company. They turned up at the exact time they quoted and the guy was so helpful would highly recommend this company

Fast and efficient

Arrived within an hour of my phone call. Drain cleared immediately. Excellent service. Would definitely recommend.

The operative, Justin, arrived within the given time slot. He was pleasant and worked efficiently to clear the drain. He ran a camera check and gave me his opinion what had caused the back-up/blockage which should enable me to prevent further occurrences. Once finished he cleaned the working area. Overall a highly satisfactory service. Thank you.

From phone call to completion in under 2 hours. Superb service and the 2 guys who attended were professional and friendly.

Quick, efficient, clean, clear pricing - highly recommend

I have found this company to be professional and efficient. The engineers have been extremely helpful on both occasions I have had them out.

Quick service, friendly and Dave explained the process as he was working. I would highly recommend :)

The man that came was very polite and helpful with hints and tips of what to do that will hopefully not happen again. He even cleaned up after himself even though the drain that was blocked was outside. Becky was very polite and friendly on the phone. Thank you Mersey Rod, you do a wonderful job.

excellent next day service having booked an appointment on line - could not fault the engineer who attended my house and fixed both problems within 30 minutes. HE was knowledgeable and very professional - 100% would use them again!

Very quick and efficient, great customer service