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Meller Reviews 

55,853
•
TrustScore 4.5 out of 5

4.4

Fashion Accessories Store
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Review summary

Created with AI, based on recent reviews

Looking at 6,297 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the attractive designs, sturdy and durable materials, and the very reasonable prices compared to other brands. Many people also highlight the exceptionally fast, reliable, and smooth delivery service that ensures orders arrive promptly. However, some reviewers were not happy with the complicated return process, mentioning that sending items back requires a lot of effort and extra costs. Additionally, a few buyers noted that certain frame styles fit a bit too small or felt slightly bulky on their face. Some consumers also experienced minor issues with damaged items or delayed shipping during transit.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing overwhelming satisfaction with the stylish... See more

Quality

Consumers find quality to be positive, frequently highlighting the durable materials, sturdy hinges, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting super quick shipping and smooth... See more

Price

Customers expressed great satisfaction with the pricing, highlighting that they offer super quality for the... See more

Order

People report ambiguous experiences with order, as many reviewers highlight a smooth ordering process and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery and product - all great. Return process & policy can be optimized (client has to pay for return (generally fine) but its international which wasnt visible upfront and implies way higher retu... See more

Rated 4 out of 5 stars

Quality was okay. I ordered 2 sunglasses, they were exactly like the picture. The only problem we had is, the sunglasess are a bit small. Hinges are not flexible. So for bigger heads it might be a pro... See more

Rated 5 out of 5 stars

The quality of these sunglasses is excellent. While I have seen some derogatory reviews calling them "cheap", I completely disagree. At £49, they are a great value compared to brands like Ray-Ban and... See more

Rated 5 out of 5 stars

The two pairs of sunglasses I got are amazing, even better than they looked online. The company even refunded me the delivery costs without me asking, just because the order took a little longer to ar... See more

Company details

  1. Fashion Accessories Store
  2. also in
  3. Sunglasses Store
  4. Watch Manufacturer

Written by the company

Dressing your gaze with timeless and quality eyewear since 2014.

We design accessories inspired by simplicity and minimalism.

Written by the company

Our desire is to make your experience with Meller positive and satisfactory.
We are continually evolving/adapting our products and services, to satisfy your needs and tastes.

We resolve your concerns as quickly as possible

Free shipping for orders over 55 euros

Free shipping for orders over 55 euros
Answers in less than 48 hours

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

56K reviews

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4.4

All reviews

(55,853)

15,217 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Sizing is off and glasses are uncomfortable

Tala and Biko glasses were too small and uncomfortable to wear. Delivery was quick but the return process is an effort. The company doesn’t actually help with returns in anyway, the customer has to arrange all aspects of return and just hope the product arrives at the Meller offices so the refund can be processed.

26 September 2026
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Reply from Meller

Hi Kaylah,

Thank you for sharing your opinion!

We’re sorry to hear that you're not satisfied with our return policy!

If you need any further assistance with your return request, please don't hesitate to contact us. We'll be happy to help. 🙂️

Have a nice day,
MELLER Team

Rated 1 out of 5 stars

I’m very disappointed in the brand…

I’m very disappointed in the brand customer service.

19 September 2026
Meller logo

Reply from Meller

Hi Nihad,

Thank you for your review!

We apologize for any inconvenience caused!

Our Customer Care team is already in contact with you and actively managing your case to resolve it as quickly as possible. 🙂️

Best regards,
MELLER Team

Rated 1 out of 5 stars

in the picture it look big but when i…

in the picture it look big but when i got the one that i order is small

24 September 2026
Meller logo

Reply from Meller

Hi Nun,

Thank you for sharing your opinion!

We’re sorry to hear that you're not satisfied with the size of the glasses!
Remember, you can return or exchange them! 🙂️

If anything, please feel free to contact us!

Best,
MELLER Team

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