Delivery and product - all great. Return process & policy can be optimized (client has to pay for return (generally fine) but its international which wasnt visible upfront and implies way higher retu... See more
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Written by the company
Dressing your gaze with timeless and quality eyewear since 2014.
We design accessories inspired by simplicity and minimalism.
Written by the company

- Our desire is to make your experience with Meller positive and satisfactory.
- We are continually evolving/adapting our products and services, to satisfy your needs and tastes.
We resolve your concerns as quickly as possible
Free shipping for orders over 55 euros

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Well made and love the design!!
May use AI-assist with repliesRead more
Damaged parcel and missing glasses
I’m honestly extremely pissed and disappointed right now. I have just come back from my trip and picked up my package from my mom, only to find it looking like this — completely covered in tape and clearly opened.
After waiting more than two weeks for my order, I opened the package and discovered that two pairs of glasses are missing. This is absolutely unacceptable. I waited a long time for my order, and now it has arrived damaged, opened, and with half of my order missing.
I’m really not satisfied with this experience at all. I paid for the full order and I expect to receive everything I purchased in proper condition.
I hope you can explain what happened and offer me a solution as soon as possible, because this is extremely frustrating and not what I expected from your company.

Reply from Meller
Products of very high quality and…
Products of very high quality and affordable prices
The site is easy to shop
The site is easy to shop, great inspo, love the branding, packaging and case.
Perfection
Quality feels cheap
Quality feels cheap. One of the glasses sits crooked on my face and needed manual reshaping.

Reply from Meller
Great sunglasses at a great price
Placed an order but wanted to swap - all done quickly and before shipment
I purchased a pair of sunglasses and…
I purchased a pair of sunglasses and left them in Southern California and immediately upon return got on the website to purchase another pair and it was 2 for 1 so I picked out another cute pair and now have 2 Meller sunglasses! I have a narrow face so they fit perfectly.
Love my new sunglasses
I love the designs of the sunglasses,fits perfectly and fast delivery.i am a very satisfied customer!
Great quality
Good quality
Good quality, great design, and shipped quickly. Provided with tracking info as well. They run frequent sales so u can get a bargain.
Super fast shipping and so easy to order
Perfect experience
From the ordering to the reception of the sun glasses everything went smoothly and easily !
The sun glasses are super beautiful
They were extremely efficient and…
They were extremely efficient and well-prepared, and they solved my problem clearly and professionally.
The glasses are of excellent quality, lightweight, and you can really notice the quality of the lenses. I will definitely do business with them again.
Extremely disappointing delivery and…
Extremely disappointing delivery and cancellation service
I am extremely disappointed with Meller’s delivery service. I placed an order by mistake and cancelled it within just 5 minutes, but despite cancelling almost immediately, the order was still processed and shipped without properly respecting my cancellation request.
Now, if I want to return the order, I am expected to pay €15 for the return. This is completely unreasonable, especially when I tried to cancel the order only minutes after placing it.
Because of this, I now have two identical pairs of sunglasses, even though I only needed one. I had actually wanted to take advantage of the “Buy 1, Get 1 Free” offer by exchanging my single pair for two different sunglasses, but this situation has made the whole experience extremely frustrating.
The customer experience and delivery handling have been very disappointing. A cancellation made within minutes should be handled properly instead of forcing the customer to deal with unnecessary return costs.
I am completely dissatisfied with this experience and, based on how this situation has been handled, I would not recommend Meller to my friends or anyone else.

Reply from Meller
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