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Melbury&Appleton Reviews 2,609

•
TrustScore 4.5 out of 5

4.6

Restaurants & Bars
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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious and high-quality products, highlighting a wide selection of unique and authentic items. People found the ordering process easy and efficient, with many appreciating the prompt and well-packaged deliveries that often arrived on time and in excellent condition. However, some customers also noted issues with delivery, including delayed arrivals and damaged goods, particularly with tins. A few other people also felt that the non-recyclable packaging was a concern, and some were disappointed with the quality or short shelf life of certain products, leading to a perception of rancid taste.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising items like Italian... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting prompt and... See more

Quality

Customers had positive experiences with quality, with many reviewers loving the products they tried, such as... See more

Order

Users describe positive interactions with order, finding the process straightforward and easy to complete.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lemon marmalade is heaven in a jar. The bristots are a present. They look delicious. I hope I get one when they are open. Package arrived on time, well packed and excellent ongoing communicatio... See more

Rated 5 out of 5 stars

Nothing much to say. I ordered something; Melbury and Appleton shipped the correct product to me very quickly. The product was breakable, but was well packaged and the quality is superb. Have used... See more

Rated 5 out of 5 stars

The parcel was very well packaged (individual jars wrapped in bubble wrap). The marinara and puttanesca sauces were absolutely delicious. They also have a large selection of Mediterranean food. Easy... See more

Rated 5 out of 5 stars

Good website, easy to use, great range of unusual, quality products. Quick delivery, a happy repeat customer. Only one complaint and that is the non recyclable packing used to ensure products arrive i... See more

Company details

  1. Restaurants & Bars

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent product selection

Pleased that I could find chestnut puree and other ingredients I wanted in this store and very quick delivery so they arrived in time for a party.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products

Thank you these; Candied Clementine Segments in Dark Chocolate, Dark Chocolate Brazils (Beech's) chocolates, Dark Chocolate Ginger (Beech's) & Fig & Walnut Tortino are excellent. They have made great presents.
All arrived in time.

20 April 2025
Unprompted review
Rated 3 out of 5 stars

Order description

Never received email confirmation of my order so I was concerned my money had been taken with no order to come. It did come and am satisfied with product.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Easy to place order and arrived perfectly on time. Great selection of producta

8 March 2025
Unprompted review

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