Melbourne Capital Group Reviews 173

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and genuine interest in understanding individual goals. Many highlight the excellent service, noting clear explanations, tailored advice, and a supportive approach that makes complex financial matters easy to understand. People appreciate the responsiveness and the feeling of being in good hands. However, some people were dissatisfied with certain interactions, describing them as not meeting expected professional standards.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of the... See more

Customer service

People report positive experiences with customer service, highlighting the helpful and supportive nature of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since moving to Penang, I have received help and advice from Tom Raynor. He is not pushy, but genuinely helpful and pleasant, a rarity amongst planners. Being married to a teacher, he understands tea... See more

Rated 5 out of 5 stars

I have a great experience working with Luke White, who is my trust financial advisor . I’ve met him in Kuala Lumpur a few years back and since then, he has given me all the support and advice on my in... See more

Rated 5 out of 5 stars

My first meeting with Tom Raynor. Mathew Ledger contacted me first, was professional and not pushy at all. Then i got busy for months, finally contacted me and it was a good idea because... See more

Rated 5 out of 5 stars

Adam has been great to work with so far - he has really taken the time to understand what my goals are and how to best achieve them. He does a great job explaining your options and helping you feel... See more


Company details

  1. Investment Company
  2. Financial Planner
  3. Insurance Company

Written by the company

Melbourne Capital Group is focused on assisting Professional Expatriates, High Net Worth Individuals and International Investors meet their financial goals. Whether it's protection for you and the family or financial planning for the future, we have quickly established ourselves as the premier Investment Advisory firm in the Asia Pacific region.


Contact info

4.9

Excellent

TrustScore 5 out of 5

173 reviews

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Rated 5 out of 5 stars

I have a great experience working with…

I have a great experience working with Luke White, who is my trust financial advisor . I’ve met him in Kuala Lumpur a few years back and since then, he has given me all the support and advice on my investments . I have attended his seminars and always provide great insides on the markets . I recommend him 100%.

24 January 2025
Unprompted review
Rated 4 out of 5 stars

My experience with Thomas Raynor

The personal interaction with Thomas Raynor gave me a very positive and good feeling. No pressure at all from his side but just good listening to what I expect from a company and person who is working with my capital. I would recommend Thomas to anyone out there.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Best advisors I've had over the years,

I've been a client of Jamie Bubb-Sacklyn for several years now. I have found his advice to be clear, knowledgeable and also takes into account my personal circumstances. I've also attended several relevant MCG presentations and seminars which I've found to be very useful, sociable and have enjoyed the debates that often take place. I'd heartily recommend MCG to anyone looking for financial advice.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Focused Wealth Management Expertise for Expats and Investors

I’ve had the pleasure of interacting with David Domoney at Merlbourne Capital Group for the past year and his expertise in wealth management is truly impressive. He provides clear, actionable insights on expat services, particularly around pensions and local tax considerations, making complex issues easy to understand and navigate.
David also brings strong knowledge of property and investment opportunities, offering well‑researched guidance that balances risk with long‑term value. What stands out most is his focus and perseverance, he consistently follows through, ensuring that strategies are well understood, designed but also effectively implemented.
For anyone seeking reliable, thoughtful advice on expat financial planning, property or investments, David is a trusted professional who delivers with clarity and dedication.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

I have been a client of Nick Chilver's…

I have been a client of Nick Chilver's for about 7 years. When I met Nick, I was going back to being single and had never invested on my own. Nick was kind and understanding and gave me great advice. I really appreciate that Nick has always spoken to me open and honestly, but never made me feel like I was asking ridiculous questions. I would highly recommend Nick and really appreciate all he has done for me.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Tom Raynor

Since moving to Penang, I have received help and advice from Tom Raynor. He is not pushy, but genuinely helpful and pleasant, a rarity amongst planners. Being married to a teacher, he understands teachers' needs and is someone who offers advice and evaluates any plans you have. He helped me enormously regarding NI contributions and UK state pension.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Sensible and empathetic financial advice

I've worked with Adam Kinsey at MCG over the course of the last year. Advising on assets across different countries is not straightforward, but he has helped to rationalise and restructure things with my long-term goals in mind. I started with a portion of my assets and have gradually expanded what I am putting under his advice. He (and his colleagues) have been good at listening, empathetic, flexible, resourceful, hard-working and, above all, a pleasure to work with.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Strong financial advisors

I've been a client of Nick Chilver, who has recently moved to MCG, for over 20 years. Over that time he has given me sound advice that has taken into account my changing circumstances and goals along the way. He's always been easy to reach, responsive and objective in his advice and I have a strong financial portfolio as a result.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Melbourne Capital Group

I had an excellent experience with Melbourne Capital. My counsellor, Tom, guided me through every step of the process, clearly explaining my options and helping me choose the best-value service for my situation. The company provides clear documentation for each of their services and they are very responsive and reassuring, especially when it comes to handling any urgent questions or emergencies. I felt supported and well-informed from start to finish, and I would happily recommend them.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Positive Early Experience!

Although I am still early in my experience with Melbourne Capital Group - I have been working with Adam Humphries and everything so far has been really positive. Adam has taken the time to understand my situation and saving goals and his advice has been clear, professional and easy to follow. Communication has been great and I feel confident I am in good hands. Looking forward to seeing how things develop from here!

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Most insightful advice received from…

Most insightful advice received from Adam Humphries on topic of retirement savings planning of monies placed. Options explained in terminology suitable for layman understanding and with transparency in mind. Good and clear communication received always.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Brian has been an outstanding thought…

Brian has been an outstanding thought partner and financial advisor as I navigate through my financial planning. He brings a wealth of experience and knowledge on a broad range of topics but when required is also able to deep dive in offering practical and actionable advice, most of which I have taken!

He has helped me with a number of topics ranging from investment options, property investment, wealth protection and creation and position exposure (inheritance tax etc.)

Since the beginning of our partnership, Brian has always been prepared and succinctly answered my questions but he is also brings the invaluable quality of asking what a certain position means to me and whether I have considered alternatives!

Brian's ability to listen first, analyze and then provide options underpinned by my context make make him a standout thought partner and advisor to me.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service with a Personal Touch – Highly Recommend Tom Raynor & Melbourne Capital Group

From the very first interaction, working with Tom Raynor at Melbourne Capital Group has been nothing short of outstanding. Tom combines deep financial expertise with a rare human touch that makes the entire wealth management process feel approachable and genuinely tailored.

He’s impeccably professional—always well-prepared, insightful, and transparent in his advice. But what truly sets Tom apart is his ability to connect on a personal level. He listens attentively, asks thoughtful questions, and takes the time to understand not just your financial goals, but your life aspirations. His guidance feels less like a transaction and more like a partnership.

Tom’s responsiveness and clarity have made even complex financial topics easy to grasp. Whether you're a seasoned investor or just starting out, he ensures you feel confident and supported every step of the way.

Melbourne Capital Group as a whole reflects this same high standard. Their commitment to excellence and client care is evident in every interaction. I feel incredibly fortunate to have Tom as my wealth manager and would recommend him—and the firm—without hesitation to anyone seeking trustworthy, intelligent, and compassionate financial advice.

4 June 2025
Rated 5 out of 5 stars

Outstanding all round experience

I have been working with Ryan Long for approx 6 months and couldn't be more appreciative of the experience I have received. Ryan is professional, supportive and provides extraordinary counsel related to my personal financial management. As someone who lacks confidence or experience in the world of asset management and financial investments, he has provided calm and considerate advice showing depths of emotional intelligence as he considers my lack of experience and the subsequent emotional reservations that at times arise in the process, whilst also demonstrating a genuine desire and dedication to find the best options for me and my family. His holistic support to all areas of my financial needs has been remarkable and his support has given me a real sense of security to make sure that both myself and my family are on sure footing as we move forward.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience with MCG

Adam couldn’t have been more helpful in his communication with me. He’s very easy to work with, extremely professional and I’d have no hesitation in recommending him to others. Adam clearly explained the mutual fund and was very transparent with fees. Thanks Adam.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Webinar!

Just listened in on an information webinar hosted by MCG. Very helpful. Expect to keep talking to them about ways they can help me with planning. Thanks!

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Tom and Melbourne for great support

I am very happy with the support from Melbourne. Tom takes his time to explain financial topics to absolute beginners like me. Also, he always answers my questions with a short response time.

20 March 2025
Unprompted review

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