Megaretailer Reviews 

2,519
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 382 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the remarkably fast delivery and the excellent product prices that make routine and bulk shopping extremely affordable. Shoppers genuinely appreciate the careful packaging, which ensures fragile goods arrive safely, alongside the wonderful ease of navigating the online store to place orders seamlessly and quickly. However, some people mentioned receiving damaged items during transit or experiencing frustrating issues with missing or incorrect products in their packages. A few consumers also noted occasional instances of receiving out-of-date goods or facing unexpected delivery delays that slightly impacted their overall satisfaction.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting fast shipping... See more

Product

Reviewers mention positive feedback about product quality, noting fantastic selections at great prices and... See more

Price

Users describe positive interactions with price, frequently highlighting exceptional affordability, great... See more

Order

Reviewers highlight positive aspects of order, noting that the website is user-friendly, prices are good, and... See more

Service

Clients share positive opinions on service, highlighting quick delivery, helpful staff, and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found lovely bargains on this website, they arrived well packaged,in first class condition, also very reasonable prices. Shipping costs vary on weight of items but even these are fair, even after ad... See more

Company replied

Rated 5 out of 5 stars

Quick delivery, good price however some bottles of shower foam had leaked due to top popping up. Some bottles less than half left in bottle. Contacted customer support with photos. Customer support go... See more

Company replied

Rated 5 out of 5 stars

Everything about buying from MegaRetailer is excellent. The website is well set out, easy to order from and communications are great once you place your order. Delivery is always very speedy with good... See more

Company replied

Rated 5 out of 5 stars

When I ordered first time from Megaretailer I was a bit afraid as it looked too good to be true - I ordered something that was not available anywhere else due to manufacturer discontinuing it, so not... See more

Company replied


Company details

  1. Confectionery

Written by the company

MegaRetailer, for all your online nationwide, soft drinks, beers wines and spirits, confectionery, crisps and snacks, groceries, toiletries, household goods, pet care products and so much more… From crisps to chocolate, beer to biscuits, cleaning products to cat food, you’ll want for nothing at MegaRetailer. Forget the supermarket and other online retailers; we’ve made it our mission to get you your favourite brands at the best prices; that’s our promise. At MegaRetailer we take the stress out of shopping with our home delivery service. We deliver direct to your door throughout the UK, with fully recyclable packaging, all for just £4.99. For top top-class service and top-rated products at the best prices, why not give us a try.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(2,519)

377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've ordered from megaretailer and I…

I've ordered from megaretailer and I wasn't disappointed,the product aare fantastic,great selection and the prices are even better.I also buy unknown brands from megaretailer.The delivery takes a bit longer,but I don't mind.The quality is more important,and this company doesn't fail to deliver good quality.

24 August 2026
Megaretailer logo

Reply from Megaretailer

Hi, Thank you so much for your lovely review! We’re really pleased to hear that you’re happy with the quality, selection, and prices of our products. We also really appreciate your patience with delivery times. Your support means a lot to us, and we look forward to serving you again soon! if you need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com

Rated 5 out of 5 stars

Delivery took about 4 day but worth the…

Delivery took about 4 day but worth the wait every thing arrived Driver brought the box in for me 5 stars thankyou will order again 😀 even got the bacon bites cheaper than any where else 😀 xx

21 August 2026
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Reply from Megaretailer

Thank you so much for the 5-star review! 😊 We’re really pleased to hear everything arrived safely and that you were happy with your order. It’s great to know you found such good value too, especially on the bacon bites! We really appreciate your support and look forward to your next order. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com.

Rated 5 out of 5 stars

Quality service from Megaretailer

Megaretailer offer a wide variety of products that are competitively priced. Their delivery service is both quick and efficient. The packing of the parcels is far better than any of their online competitors, in both use of twin wall boxes and separately wrapped and boxed items inside the outer cartons. Finally when I contacted the company the customer service from Liubov was exceptional. I totally recommend this company.

26 August 2026
Unprompted review
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Reply from Megaretailer

Thank you for your kind feedback! We're pleased to hear you were happy with our products, delivery, and packaging. We appreciate your recommendation and look forward to serving you again. If you need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

Quick delivery and very quick to…

Quick delivery and very quick to respond to queries. Every product I have had has been fine.

18 August 2026
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Reply from Megaretailer

Thank you for your feedback! We're pleased to hear your order arrived quickly and that you found our service responsive.

Rated 5 out of 5 stars

Great price!

Great price! Easy to order and pay. Delivered quickly and very well packaged. Not a single damaged can. Very pleased. Will use again

19 August 2026
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Reply from Megaretailer

Hi, thank you for your fantastic review. We're delighted to hear that you found our prices competitive, the ordering process simple and that your delivery arrived quickly and well packaged. We take great care in packing our orders, so your feedback is very much appreciated. If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

PRODUCTS ARRIVED- in one piece!

PRODUCTS ARRIVED ON TIME - AND, IN ONE PIECE. GOOD VALUE.

18 August 2026
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Reply from Megaretailer

Hi, thank you for your great review. We're delighted to hear that your order arrived on time and in perfect condition, and that you found good value in your purchase. If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.

Rated 4 out of 5 stars

good value

good value. packed well so no damage. delivered on time

18 August 2026
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Reply from Megaretailer

Hi, thank you for your review. We're pleased to hear that you found good value in your purchase, that your order was well packed, and that it arrived on time.
We always strive to provide a 5-star experience, so we'd love to know if there's anything we could have done better to earn that extra star.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.

Rated 4 out of 5 stars

Item range

Was able to get a product I struggle to find on the high street at good price. Only negatives are small order processing fee and delivery costs

18 August 2026
Megaretailer logo

Reply from Megaretailer

Hi, thank you for your review. We're delighted to hear that you were able to find a product that's difficult to source and that you were happy with the price.
We also appreciate your feedback regarding the order processing fee and delivery costs, and we'll certainly take your comments on board as we continue to improve our service.
If you ever need any assistance, please don't hesitate to contact us on 0800 012

Rated 5 out of 5 stars
Megaretailer logo

Reply from Megaretailer

Hi, thank you for your amazing review. We're delighted to hear that you were happy with the product and found our prices to be very competitive. If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

Fast delivery and packaging was great

Fast delivery and packaging was great. Prices well worth the look.

10 August 2026
Megaretailer logo

Reply from Megaretailer

Hi, thank you for your wonderful review. We're pleased to hear that your order arrived quickly, the packaging was great, and that you found our prices to be good value. If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

Good products and prices.

Good products and prices.

14 August 2026
Megaretailer logo

Reply from Megaretailer

Hi, thank you for your positive review. We're glad to hear you were happy with our products and prices. If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

Although I initially received the…

Although I initially received the incorrect brand, I was really impressed with how the issue was handled. The customer service team was incredibly apologetic and genuinely helpful. They called me directly, took the time to resolve the problem, and rectified the mistake very quickly. Mistakes can happen, but it’s how they are dealt with that really matters, and I felt the customer service was excellent. I really appreciated their professionalism and prompt response.

13 August 2026
Megaretailer logo

Reply from Megaretailer

Hi, thank you for your excellent review. We're sorry for the initial mix-up with your order, but we're delighted to hear that our team was able to resolve the issue quickly and efficiently. While mistakes can occasionally happen, we take them very seriously and are always looking at ways to improve our processes to minimise the chance of them occurring in the future.
It's great to know that you were happy with the support you received and that our team could turn the experience around for you. Your kind words about our customer service, professionalism, and prompt response mean a lot to us.
If you ever need any assistance, we're just a call or email away on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

excellent service quick delivery and…

excellent service quick delivery and good product.

10 August 2026
Megaretailer logo

Reply from Megaretailer

Hi, thank you for your excellent review. We're delighted to hear that you were pleased with our service, quick delivery, and the quality of our products. If you ever need any assistance, we're just a call or email away on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

Really fast delivery

Really fast delivery, very good prices and lots of brilliant choices

12 August 2026
Megaretailer logo

Reply from Megaretailer

Hi, thank you for your fantastic review. We're delighted to hear that you were pleased with our fast delivery, great prices, and wide selection of products. We work hard to offer our customers excellent value and plenty of choice, so it's wonderful to know you had such a positive experience. If you ever need any assistance, we're just a call or email away on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

Good value for money quick delivery…

Good value for money quick delivery lots of good products

11 August 2026
Megaretailer logo

Reply from Megaretailer

Hi, thank you for your fantastic review. We're delighted to hear that you found our products to be good value for money and that your order arrived quickly. If you ever need any assistance, we're just a call or email away on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

Superfast delivery

Superfast delivery, great prices, lots of choice. What more could you want

11 August 2026
Megaretailer logo

Reply from Megaretailer

Hi, thank you for your wonderful review. We're thrilled to hear that you enjoyed our fast delivery, competitive prices, and wide range of products. Providing great value and plenty of choice for our customers is exactly what we strive for. If you ever need any assistance, we're just a call or email away on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

Good deals

Good deals, cheaper than the high st and quick delivery straight to my front door

3 August 2026
Megaretailer logo

Reply from Megaretailer

Hi, thank you for your wonderful review. We're delighted to hear that you found our prices competitive and enjoyed the quick delivery straight to your door. If you ever need any assistance, we're just a call or email away on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

It was one of the only places I could…

It was one of the only places I could buy in bulk

3 August 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your positive review. We're delighted that you were able to find the bulk quantity you needed with us. We really appreciate your feedback. If you ever need any assistance, we're just a call or email away on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

Good price and quick standard delivery.

Good price and quick standard delivery.

5 August 2026
Megaretailer logo

Reply from Megaretailer

Thank you for the fantastic review. We're pleased to hear that you found our product great value and that your order was delivered quickly. If there's ever anything we can help with, our team is just a call or email away on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars
Megaretailer logo

Reply from Megaretailer

Thank you for the wonderful review. We're so pleased to hear that you are happy with our service and that your order was delivered quickly. If there's ever anything we can help with, our team is just a call or email away on 0800 012 9098 or orders@megaretailer.com.

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