MegaMow Reviews 362

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability, efficiency, and the excellent results achieved, often highlighting the transformation of their lawns. The staff are frequently described as professional, friendly, helpful, and attentive to detail, ensuring a neat and tidy outcome. Many appreciate the flexibility and the peace of mind that comes with consistent, high-quality lawn care. However, a small portion of people were dissatisfied with the service they received, mentioning a decline in quality over a few months. Some customers also noted that the quality of service can depend on the specific individual performing the work.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, reliability, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, did the cuts when said garden looks great. I had an issue as realised I'd chosen the size up. I read some reviews about customer service not responding when wanting to cancel or change... See more

Company replied

Rated 5 out of 5 stars

I’ve been really happy with the service so far. The team is very flexible and always does a great job. Whenever I have any questions or requests, they respond almost immediately, which I really a... See more

Company replied

Rated 5 out of 5 stars

MegaMow did an excellent job on my lawn. The team was professional, reliable, and paid great attention to detail. My lawn looks fantastic—neat, healthy, and better than it has in a long time. I’m very... See more

Rated 5 out of 5 stars

MegaMow have been doing my lawn for years and have been absolutely reliable and helpful. The people who come to mow/strim are always willing to answer questions and listen to what I want - for example... See more

Company replied


Company details

  1. Lawn Care Service
  2. Gardener

Written by the company

MegaMow provides a reliable, regular mowing service for busy people who value their free time and have better things to do than cut the grass week in, week out. We offer a professional grass cutting service in Ashtead, Crowborough, East Grinstead, Epsom, Haywards Heath, Horsham, Redhill, Reigate, Sevenoaks, Tonbridge, Tunbridge Wells & Uckfield.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

362 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

You run your business in a very professional way.

You run your business in a very professional manner.
Your office is available to give help when needed and you keep me informed at the end of the season and when you will be starting again.
I find your staff very polite and reliable in that they never let me down and always arrive on the due dates to cut my lawn.

22 December 2025
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Reply from MegaMow

We appreciate you taking the time to leave this feedback! So happy you have had a great experience.

Rated 5 out of 5 stars

Great service by friendly staff

Great service by friendly staff. They always do a very tidy job. Its easy to communicate with them. Good price too

20 December 2025
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Reply from MegaMow

We’re so happy to hear our team could provide excellent service! Your satisfaction is our priority, and we’re always here to help.

Rated 5 out of 5 stars

Fabulous

Really great, reliable and professional service. The lawn looks immaculate, as do the edges, after each visit. Thank you very much for a top job always being done.

20 December 2025
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Reply from MegaMow

Thank you for your support and kind words.

Rated 5 out of 5 stars

Excellent Service

I travel a lot and rarely find the time to mow my lawns and clear the leaves. MegaMow’s team covering the East Grinstead area customer service is excellent. Lloyd and his team are not only friendly but consistently exceed my expectations every time. I am very impressed with their professionalism and flexability. I highly recommend their services.

18 December 2025
Unprompted review
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Reply from MegaMow

Thank you! We’ll be sure to pass on your kind words, as they mean a lot to us.

Rated 4 out of 5 stars

Nice lawns without stress, reliably.

Regular, reliable, fuss free and flexible lawn mowing and general care, like blowing them leaves away kind of stuff.

10 November 2025
Unprompted review
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Reply from MegaMow

We’re proud of the work our team does and look forward to seeing you again.

Rated 1 out of 5 stars

Unsatisfactory service

I’m very disappointed in the service I have received since being registered with this company, MegaMow in the last 4 months. Payments are taken from my account and I had to follow them up to get someone to come round after they took a double payment from my account then the job they have done is totally unfinished with weeds and rose bush left to overgrow when and I have to now pay another person to sort this as it’s become an issue and my children can’t play outside due to the thorny rose bush! I’ve cancelled my subscription and would definitely not recommend them to anyone!

16 September 2025
Unprompted review
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Reply from MegaMow

Thank you for taking the time to share your feedback. We're really sorry to hear you were disappointed with your experience. We always aim to provide a reliable and high-quality service.

Just to clarify, tasks such as rose bush care and weeding aren't part of the service we offer, which is why they weren't included during our visits.
Apologies if this wasn't clear upon booking - our 'how it works' page explains more on our service https://www.megamow.com/how-it-works/

Rated 5 out of 5 stars

Great service and customer care

Great service, did the cuts when said garden looks great. I had an issue as realised I'd chosen the size up. I read some reviews about customer service not responding when wanting to cancel or change things so I contacted them about cancelling to see if that were true and they responded in 2 hours, I did then explain the issue and they changed my account straight away and everything sorted. So great service and great customer care, can't recommend highly enough.

9 July 2025
Unprompted review
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Reply from MegaMow

Thank you for taking the time to share your positive experience.

Rated 5 out of 5 stars

Happy customer!

Had lawn mowed for the first time by Megamow last week. I don't know why I didn't do this earlier! Very polite, efficient and I no longer have to waste two hours every two weeks... With garden waste removed. Thank you!

24 June 2025
Unprompted review
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Reply from MegaMow

Thanks for such a glowing review 🙂

Rated 5 out of 5 stars

We had our first cut yesterday

We had our first cut yesterday. I don’t know who visited as I was out at the time, but came back to a beautifully cut and edged lawn. This was our first cut. Very reasonably priced too. Very easy to book and further communication has been excellent. Look forward to our regular cuts 😊

17 June 2025
Unprompted review
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Reply from MegaMow



That's great to hear, thank you for taking the time to leave a review.

Rated 4 out of 5 stars

Depends who you get

Depends who you get. But Alfie always does a great job and takes pride in making our lawn look its best. And it is a weight off my mind knowing the lawn won't get away from me when I am unable to cut it.

2 June 2025
Unprompted review
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Reply from MegaMow

Thank you for taking the time to leave a review.

Rated 1 out of 5 stars

Came to my address look around got the…

Came to my address look around got the tools out but minutes later got bk into the van without saying any and left.I don’t know if this is an act of race because I’m in a caravan but I put all the write details and bank details in so to me I done everything write 🤷

5 June 2025
Unprompted review
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Reply from MegaMow

Hello Michael,

Thanks for your feedback and patience whilst we looked into this for you.

I see that we did visit as scheduled and assessed your lawn. Unfortunately as your grass is extremely overgrown, it requires a clearance first before we could cut it ourselves on a regular basis. We did email you to explain this on the day, so I really apologise if you did not get this through and so weren't aware - which sounds like the case.

Please do get back in touch if you have the clearance done and would like to proceed with a regular cutting service.

All the best until then,

Rob

Rated 5 out of 5 stars

Very helpful and easy to contact

Very helpful and easy to contact. Service is reliable and staff friendly. They are happy to adapt to my requests.

6 May 2025
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Reply from MegaMow

That's great to hear, thank you for taking the time to leave a review.

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