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Meermin Shoes Reviews 1,536

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 989 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent craftsmanship and materials. Many people highlight the staff's helpfulness and knowledge, making the shopping experience pleasant. The delivery service is frequently mentioned as fast and efficient, with many consumers appreciating the quick processing and shipping. However, some customers also noted issues with product quality, citing defects in shoes or a perceived decline in leather quality compared to previous purchases. A few other people felt that the sizing advice from staff was incorrect, leading to uncomfortable fits.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting the excellent quality, great fit,... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of the products,... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Service

Consumers find service to be positive. Many reviewers praise the outstanding and quick service, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Meermin customer service is prompt, professional, and very helpful. I was stuck between which size I should choose and upon contacting their customer service on their email, I received very accurate a... See more

Rated 5 out of 5 stars

I saw these suede loafers recommended on an IG video. I was looking for a shoe like this and I took a leap! Though skeptical, I followed their sizing recommendations. I ALWAYS wear an 11. Anyway, they... See more

Rated 5 out of 5 stars

I measured well-fitting shoes before ordering, but the loafers where half a size too narrow. The exchange was super easy and fast and the new loafers fit very nicely. They have the shape of Aldens - w... See more

Rated 5 out of 5 stars

Ive had meermins captoe oxford for some years and now I've added their loafers and chelsea boots. The Goodyear flex sole is very comfortable and the uppers are still the highest quality you can get fo... See more


Company details

  1. Shoe Store
  2. Shoe Factory

About Meermin Shoes

Written by the company

At Meermin, we are dedicated to crafting properly made, timeless footwear that delivers exceptional value. Specializing in Goodyear-welted shoes, we focus on combining traditional craftsmanship with modern distribution. Every pair is carefully crafted using premium full-grain leathers sourced from some of the world’s finest tanneries.

Our philosophy is simple: deliver radical value by focusing on quality and eliminating unnecessary markups. Through our direct-to-consumer model, we are able to offer meticulously crafted footwear at a fraction of the cost typically associated with products of this category. We believe that well-made shoes should be an attainable investment.

We are proud to have retail stores in New York, Paris, and Madrid, allowing customers to experience our footwear & service firsthand.

We take pride in upholding the principles of craftsmanship quality, service and value.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 41% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great quality: both shoes and staff

The support staff is very responsive and friendly, they go above and beyond to help. Every question I had was answered, and every concern addressed. I never had full leather dress shoes before, and the support staff at Meermin made the process very easy.

The shoes are great quality for the price. The break in period is a little rough, but that's expected for real, full leather shoes. I have two pairs now, and I plan to get more.

23 April 2026
Rated 1 out of 5 stars

I feel the site should have been honest…

I feel the site should have been honest about the women's shoes being an actual man shoe in a smaller size. Very misleading

23 April 2026
Meermin Shoes logo

Reply from Meermin Shoes

Hello Taunesha, thank you for sharing your feedback.

Not sure where the size misunderstanding originated, but the loafer purchased in size 10.5UK is part of our men’s collection and has never been part of our women’s range.

Our customer service team is always happy to help with sizing guidance and product selection before purchase, and we would have gladly assisted in finding the most suitable option.

Thank you for your support & please feel free to reach out to us if we can support you further. Thank you.

Rated 5 out of 5 stars

Excellent service and experience overall

Good shoes, brutal to break into but its my first leather. Was shocked to see Made in China sticker at bottom of sole, but apparently they do only a small portion of the process in there and do the finishing in Spain. Arrived very quickly too, hopefully its great reputation holds up!

23 April 2026
Rated 3 out of 5 stars

Very poor experience.

EDIT: after some back and forth, seller agreed to send refund without me having to ship item back to Europe. But item is still of poor quality especially for the price. It had only been used very lightly in an office setting.

Very poor experience.

This 'shell cordovan' belt started turning white after only light use in office settings. It was not abused, worn hard, or exposed to unusual conditions. For something sold as black shell cordovan, this is far below what should be expected.

The worst part was customer service. Their solution was essentially to tell me that this was normal and that I should buy or apply black shell cordovan pomade and fix it myself. That is not an acceptable response to a recently purchased premium item. If a belt needs recoloring after minimal office wear, that is not normal wear, it is a product failure.

Premium pricing, disappointing quality, and a dismissive after-sales response.

23 April 2026
Unprompted review
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Reply from Meermin Shoes

Dear Hendrik, thank you for your message.

As discussed, shell cordovan is a leather that can develop surface marks that in some cases appear as lightening with use, which are typically reversible with appropriate care.

As your purchase was made in our Paris store and you are currently based in the Philippines, we are unfortunately unable to arrange collection from your location. We did offer to cover return shipping within Europe, should that have been an option.

To ensure you are fully satisfied, we worked to find a practical solution given the circumstances and have initiated the refund process without requiring the item to be returned.

We appreciate your support and hope to serve you again in the future.

Rated 1 out of 5 stars

I received 2 right foot shoes

I received 2 right foot shoes. One from the pair I ordered and the other is a brown suede tassel loafer. How can I receive what I ordered?

21 April 2026
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Reply from Meermin Shoes

Hi Thomas, thank you for your message, and we’re very sorry for the mix-up with your order. Our customer service team will be in touch with you shortly to make this right and ensure you receive the correct pair as soon as possible. We appreciate your patience and the opportunity to resolve this for you. Thank you.

Rated 5 out of 5 stars

Great range of sizing options and high quality shoes!

I love that they have such a wide range of sizes and that many of their shoes are unisex! The FAQs and detailed info on the lasts were also super helpful as a first time Goodyear welt shoe buyer. The buying and shipping experience was seamless, and the product has been incredible so far! I bought a pair of boots that were sleek and comfortable right out of the box (I had bought similar shoes from a competitor to compare and ended up returning the other pair because Meermin’s was so much more comfortable) and a pair of loafers with the softest leather. I’ve already gotten lots of compliments on my shoes. Thank you, Meermin!

16 April 2026
Rated 1 out of 5 stars

Hidden Fees

20 euro shipping fee, regardless of order volume. 15 euro return charge. Customer service is incredibly inflexible, not solution oriented, I.e. extension of return period due to holidays. Quality is sub price, compared to morjas etc. highly advising against ordering here.

20 April 2026
Unprompted review
Meermin Shoes logo

Reply from Meermin Shoes

Hello Vincent, thank you for sharing your feedback.

We’d like to clarify that our team extended your return window to accommodate your situation, and the return of all three pairs has been accepted without issue. The items are currently in transit, and your refund will be processed as soon as they are received and the return processed.

You can be sure, that we always aim to be as flexible and solution-oriented as possible within our policies to ensure customer satisfaction.

Regarding shipping and return fees, we work hard to keep these as competitive as possible, and we are actively working on introducing new options as early as this month.

Thank you for your support. If there’s anything further we can help you with, please don’t hesitate to reach out—we’re here to help.

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