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Meermin Shoes Reviews 1,539

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 989 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent craftsmanship and materials. Many people highlight the staff's helpfulness and knowledge, making the shopping experience pleasant. The delivery service is frequently mentioned as fast and efficient, with many consumers appreciating the quick processing and shipping. However, some customers also noted issues with product quality, citing defects in shoes or a perceived decline in leather quality compared to previous purchases. A few other people felt that the sizing advice from staff was incorrect, leading to uncomfortable fits.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting the excellent quality, great fit,... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of the products,... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Service

Consumers find service to be positive. Many reviewers praise the outstanding and quick service, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Meermin customer service is prompt, professional, and very helpful. I was stuck between which size I should choose and upon contacting their customer service on their email, I received very accurate a... See more

Rated 5 out of 5 stars

I saw these suede loafers recommended on an IG video. I was looking for a shoe like this and I took a leap! Though skeptical, I followed their sizing recommendations. I ALWAYS wear an 11. Anyway, they... See more

Rated 5 out of 5 stars

I measured well-fitting shoes before ordering, but the loafers where half a size too narrow. The exchange was super easy and fast and the new loafers fit very nicely. They have the shape of Aldens - w... See more

Rated 5 out of 5 stars

Ive had meermins captoe oxford for some years and now I've added their loafers and chelsea boots. The Goodyear flex sole is very comfortable and the uppers are still the highest quality you can get fo... See more


Company details

  1. Shoe Store
  2. Shoe Factory

About Meermin Shoes

Written by the company

At Meermin, we are dedicated to crafting properly made, timeless footwear that delivers exceptional value. Specializing in Goodyear-welted shoes, we focus on combining traditional craftsmanship with modern distribution. Every pair is carefully crafted using premium full-grain leathers sourced from some of the world’s finest tanneries.

Our philosophy is simple: deliver radical value by focusing on quality and eliminating unnecessary markups. Through our direct-to-consumer model, we are able to offer meticulously crafted footwear at a fraction of the cost typically associated with products of this category. We believe that well-made shoes should be an attainable investment.

We are proud to have retail stores in New York, Paris, and Madrid, allowing customers to experience our footwear & service firsthand.

We take pride in upholding the principles of craftsmanship quality, service and value.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 41% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Top marks across the board

Asked for some advice regarding sizing, the reply was quick and cordial. I ultimately followed their advice and the fit is perfect. Delivery was fast and offered precise tracking throughout the whole process. Shoes are well made and the leather is beautiful, nearly impossible to think you could get a better deal for this price point.

29 April 2026
Rated 5 out of 5 stars

Really easy process to return shoes

Really easy process to return shoes. Ordered one size too small and was easily able to send them back and get the correct size. The shoes themselves are fabulous! Way better in person than you can see from images online.

28 April 2026
Rated 4 out of 5 stars

The Chelsea boots are beautiful

The Chelsea boots are beautiful. I would have given 5 stars, but along the welt you can see what appears to be glue also - that’s the quality you get from China.

23 April 2026
Rated 5 out of 5 stars

Excellent Customer Service

Meermin customer service is prompt, professional, and very helpful. I was stuck between which size I should choose and upon contacting their customer service on their email, I received very accurate and helpful responses which helped me choose the right size based on 3 foot measurements. All of this was done online between two different parts of the world and without the hassle to visit a shop (which did not exist anyway in my country). Thank you Meermin and I await to test the quality of the shoes (11.5 Black Calf - G) once it arrives!

27 April 2026
Rated 4 out of 5 stars

The shoes are fantastic, shoe trees too big

The shoes are fantastic, but unfortunately the shoe trees don’t really fit inside, even though they are supposed to be for this shoe size. Shipping went smoothly and the delivery arrived quickly. However, the shoe trees are quite frustrating…

21 April 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, with a knack for explaining things and finding options and alternatives. The girl who helped me had blonde, slightly wavy hair and light-coloured eyes. Thank you.

21 April 2026
Rated 2 out of 5 stars

Disappointing.

I ordered 102635 - BLACK FREUDENBERG shoes which are advertised to have JR soles. The shoes the were sent to me do not have JR soles. Clearly JR soles are a premium sole and I was disappointed that this switch was made. If JR soles are no longer available it should have been removed from the product description and specs on the website.

25 April 2026

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