The nurse that called me today was wonderful. Patient understanding, professional, you couldn’t ask for more. However, the day prior, when I spoke to a call representative (female) who was in South Af... See more
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Company details
- Weight Loss Service
- Doctor
- Medical Group
- Online Prescription Medication Vendor
- Registered General Nurse
- Wellness Program
About MEDVi
Written by the company
MEDVi is a leading telehealth platform dedicated to making effective, medically supervised weight loss accessible and affordable. We specialize in personalized treatment plans utilizing GLP-1 medications, including injections & tablets, delivered right to your door. At MEDVi, we understand that traditional weight loss can be challenging. That's why we've designed a seamless, convenient online experience that puts your health goals first.
Our process is built around you:
Personalized Care: Every patient undergoes a medical intake and virtual evaluation by a licensed U.S. physician. Your treatment plan, including customized dosing, is tailored to your unique health history, lifestyle, and weight loss objectives.
Affordable & Transparent: We believe in clear, upfront pricing without hidden fees. Our cost-effective programs provide access to powerful GLP-1 medications at a fraction of the cost of brand-name alternatives, with options for both tablets and injections.
Convenience & Support: From online consultations to direct medication delivery, MEDVi simplifies your weight loss journey. Our dedicated team provides continuous access to healthcare professionals for guidance, dosage adjustments, and ongoing support, ensuring you feel heard and empowered every step of the way. Many users praise our timely, efficient service and the kindness and understanding of our staff.
Proven Results: Our science-backed approach, combined with continuous support, helps individuals achieve sustainable weight loss by addressing the biological and lifestyle barriers to success. Users consistently report positive experiences, with many expressing gratitude for finally finding a program that works for them.
Join the thousands who have found a real, lasting solution to weight management with MEDVi. We're committed to helping you gain control of your health, build confidence, and achieve a healthier, happier you.
Contact info
131 Continental Dr. Ste 305, 19713, Newark, United States
- help@medvi.org
- medvi.org
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Very happy with my experience!
Great nurse practitioner
The nurse practitioner was warm, thorough, and funny. She made it an enjoyable experience.
No issues, & concerns were addressed!
Concerns were addressed, and questions were answered. No issues, problem solved!
Very knowledgeable and friendly
Very knowledgeable and friendly. Loved asking her questions and getting helpful answers.
I enjoyed my Coach and visit
I enjoyed my Coach and visit. It was enjoyable, engaging and informative! Grateful for this opportunity!
The doctor with whom I spoke was very straightforward and honest with me. …
The doctor with whom I spoke was very polite and honest regarding my situation. I am grateful to him.
Good experience but cheaper sources available
Used Medvi for six months of Tirzepatide. Except for one minor shipping hiccup, all transactions were smooth. Shipping was prompt. The meds have worked well for me, dropped 45 pounds in six months with limited side effects.
Did not renew subscription and switched to a different provider solely because of cost - new source is half the price of Medvi. No problems cancelling subscription, no hard sell and no billing issues. Just be sure to cancel before the renewal date when your card is charged.

Reply from MEDVi
I highly recommend not using this…
I highly recommend not using this company they will tell you one price and your next month they will charge you 200 dollars more and then when you go to cancel it they will still take money out and will not refund your money or send you your shots. So beware they are scammers. So you need to file a complaint with the federal trade commission and you need to report them to your state attorney General's office.

Reply from MEDVi
Very courteous and helpful
Nurse was very courteous and listened to my concerns. She answered all of my questions and offered further assistance if needed.
Charged my account without authorization…
Charged my account without authorization when it was paused. I was told explicitly that I would need to call and unpause my account at the time of the pause. When I saw that they had charged my account without my authorization, I called them immediately, within minutes after the charge, and it was still pending, yet there was "nothing they could do." So this company pocketed my $349 and I get nothing for it as I don't take their meds anymore.

Reply from MEDVi
It was short
The interviewer was very knowledgeable, and answered all of my questions. I thought it would be a long interview, but it was really short.
Friendly representative
Friendly representative, quick discussion, answered all my questions. Thank you!
Medvi is very easy to work with
Medvi is very easy to work with. Lots of opportunities to speak with medical personnel.
Fraudulent
When signing up for a 1 time use to try, they automatically but you into a subscription. When you try to cancel they run you round and round with a script reader in customer service that must know they put you into a subscription and do everything to keep you in. Totally fraudulent company that alread received notice from 3 letter agencies

Reply from MEDVi
It's so nice to know you have my back
It's so nice to know you have my back
Greedy and morally bankrupt
This company unapologetically stole money from me!
Approximately two months after I thought I had cancelled my subscription, I discovered two unauthorized charges of $399 each on my account. Upon reviewing my bank statements, I confirmed that Medvi had charged me in both January and February despite my earlier cancellation request.
After contacting the company, Medvi agreed to refund the February charge but declined to refund the January charge, citing their 28-day refund policy.
After more than a dozen emails, the only resolution offered by the company has been to send the product associated with the charge rather than refund the payment. I do not believe this is an appropriate solution, as I canceled my subscription prior to these charges being processed and did not authorize any further billing.
They withdrew money from my account without sending me anything. The very definition of theft.
My advice is to not do business with this company. If you already do, make sure that when you cancel, they understand and even then, get a new card with new numbers just to make sure.

Reply from MEDVi
scheduler demeanor
Very professional and efficient
Very professional and efficient. Highly recommended. The staff was always extremely helpful, and the nurse practitioners were compassionate and knowledgeable. I am impressed.
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