Medical Administration Training Reviews 345

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the informative and engaging nature of the courses, often noting how well the content prepares them for their careers. The self-paced learning structure is frequently praised, allowing individuals to manage their studies effectively alongside other commitments. Reviewers also commend the helpful, friendly, and supportive staff, who are quick to assist and provide clear, constructive feedback. The overall user experience, including well-structured and easy-to-understand course materials and an organized online system, contributes to a positive learning journey. However, some customers also noted that certain units had vague explanations and that weekend support was unavailable, which was frustrating. Additionally, a few people mentioned that the availability of PDF learner guides was inconsistent for some units, and suggested including more examples and fact sheets for topics.

What people talk about most

User experience

Consumers find the user experience to be positive, praising the online learning platform as easy to follow,... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, responsiveness, and... See more

Customer service

People report positive experiences with customer service, highlighting the prompt, helpful, and kind... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really enjoyed the course, very informative and the educators are amazing. They are very prompt in marking assessments and also giving feedback for assessments. This course can be done quite quickly... See more

Company replied

Rated 5 out of 5 stars

Medical Administration Training has been a great learning resource! I've appreciated all that I've learnt this past year. The course itself has been very informative, gearing me up for my ca... See more

Rated 5 out of 5 stars

I thoroughly enjoyed doing the course at my own pace. The content was easy to follow along with and understand. The support I got was amazing. I do wish there was an option to purchase the course as a... See more

Rated 5 out of 5 stars

Absolutely fabulous! The trainers are so nice and give clear feedback, and the content is genuinely interesting. Some demonstration videos involved but nothing too bad! Workload is manageable and staf... See more

Company replied


Company details

  1. #1 of 3 best companies in Vocational College

Written by the company

Start your new career in medical administration or as a medical receptionist. Study online, choose a course in medical administration or medical reception, supported by the Australian Medical Reception Association [AMRA]. Online study provides flexible...

Medical Administration Training -

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

345 reviews

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Rated 5 out of 5 stars

Fantastic Training

My experience with MAT was really good. They are very helpful and I am forever grateful they had given me an extension. I would definitely recommend to others

11 March 2023
Rated 5 out of 5 stars

I really enjoyed my experience with…

I really enjoyed my experience with Medical Administration Training, no only were they very quick to respond whenever I made enquiries, I also found the trainers/assessors to be very helpful and knowledgeable. Furthermore the turnaround time to have assessments marked was very fast!
Would definitely recommend Medical Administration Training to anyone looking at doing online study.

8 March 2023
Rated 5 out of 5 stars

Passed and Happy Student of Medtrain :)

From the onset of the online course, I felt as though I had a team in the background helping when and if I needed it.
Any questions were answered quickly, as was the marking & feedback of the units which I submitted.
The feedback on questions which did not meet the pass criteria first time was clear and concise and helped me achieve the required answer to submit a pass answer.
I would be very happy to study under Medical Administration Training - Medtrain again.
Thank you.

7 March 2023
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Reply from Medical Administration Training

Thank you Kerry for posting such a great review. It was our pleasure assisting you through to successful completion of your qualification. We wish you all the very best in achieving your career goals.
Kind regards.
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

I thoroughly enjoyed the whole…

I thoroughly enjoyed the whole experience. I have always enjoyed expanding my mind and challenging myself to be better. MAT Health Administration gave me this and more. I had never done online study before, but the whole experience was easy and very easy to follow. I would certainly recommend this course.

18 February 2023
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Reply from Medical Administration Training

Tracy, Thank you for your wonderful review. It has been our pleasure supporting you through your learning journey. We wish you all the very best in your future career.
Kind regards.
Ann McFillin
Director
Medical Administration Training

Rated 4 out of 5 stars

Navigation of System and Lines of Communication

Easy to navigate the system, however it would have been better to be able to download a PDF version of the learning material and a resource to keep to refer back to in future.

The communication with the MAT was straight forward, when I had any questions or concerns I was able to have them answered promptly. On the other hand with the trainers, I would have liked to be able to attend online forums and chat sessions to discuss some of the content as I struggled with comprehension. I had to turn to my friends and family to get help. I believe the trainer should be easily contactable to do this with.

14 February 2023
Rated 5 out of 5 stars

I had a great experience doing this…

I had a great experience doing this course, the information was good, the support was there if needed and the trainers were very quick to mark my work and give great feedback. My certificate was posted out as soon as completed. Very happy, highly recommend 😊

1 February 2023
Rated 5 out of 5 stars

Teaching and Learning material were…

Teaching and Learning material were clear and informative also the chosen interface was easy on the eye so it was a pleasant learning environment. Assignments turn a round time was great helped me in finishing the course earlier than I expected.

29 January 2023
Rated 5 out of 5 stars

Certificate IV in Health Administration review

My experience using Medical Administration Training was excellent. Course material was comprehensive and easy to understand. Queries and marking were always processed promptly. All interactions were professional and pleasant. I highly recommend Medical Administration Training and won't hesitate to utilise their services again.

15 January 2023
Rated 5 out of 5 stars

Go for it!

Flexible, Interesting, great trainers that communicate quickly. Definitely would recommend

24 January 2023
Rated 5 out of 5 stars

My experience

MAT Training was an absolute pleasure to study with, the trainer's were very helpful and responded within 24 to 48 hours. I definitely will be utilising and recommending this service again. Thank you to the trainers for your support.

23 January 2023
Rated 5 out of 5 stars

Great flexibility.

Being able to work from home gave me great flexibility.
Unfortunately due to covid, access to training and work place facilities were unavailable so the transition to a work place may be a little more difficult and may take a little longer than would normally be expected.

21 January 2023
Rated 4 out of 5 stars

Everything was very relevant

Everything was very relevant, and help was there when needed. Quite a lot of the answers needed to be found by the student, and weren't in the reading material. I did however enjoy doing my training, and I will now read through the extra reading material that has been provided. I'm hoping this may help with getting employment in the industry. However a lot of places do still require experience in at least administration to be considered. So I'll just have to see how I go.

16 January 2023
Rated 4 out of 5 stars

The process was really easy and…

The process was really easy and quick... The marking process was really quick.. The staff was friendly and helpful.. The only thing I would have found more helpful would have been video's explaining the assessments, I had this from my previous training provider and this worked great as that cleared up a lot of questions I had while working on my assessments without having to reach out to my trainers.

15 January 2023
Rated 5 out of 5 stars

Highly Endorsed Self Paced Study

MAT is a very caring and considering institution that allows everyone an opportunity to gain knowledge, no matter what one will be going through or environmental constraints.
Their Diploma of Practice Management has simultaneously given me analytical, and evaluative skills in relation to governance styles and their impact, situation & stakeholder management, complex problems solving techniques, legislation, policies and procedures withing the health industry. The fascinating thing about these skills is they apply to all industries.
Thank You MAT team for making a flower bloom in adversity 😊

20 December 2022
Rated 5 out of 5 stars

I enjoyed my Certificate III in Medical…

I enjoyed my Certificate III in Medical Administration. The entire course was online - which meant I could get through it as quickly as I wanted. Even though it was online though, I still felt really supported by the team - who were lightning fast at replying to any questions I had, but also in marking my modules. Highly recommend this course.

19 December 2022
Rated 5 out of 5 stars

The teachers were helpfull and…

The teachers were helpfull and understanding, the admin were amazing. I dont usually enjoy study but i definitely did this time and will be back again

13 December 2022
Medical Administration Training logo

Reply from Medical Administration Training

Thank you for posting your review. You have done very well and we wish you every success in the future.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

Course was fantastic

Course was fantastic
I enjoyed the learning
The student portal was spot on and easy to use
The assessor’s were the best
Admin team were always helpful
10 out of 10 from me

8 December 2022
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Reply from Medical Administration Training

Good morning Tracie-Anne, Thank you for your great review. The team here at MAT wish you all the very best in your future career.
Kind regads
Ann McFillin
Director
Medical Administration Training

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