Medical Administration Training Reviews 345

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the informative and engaging nature of the courses, often noting how well the content prepares them for their careers. The self-paced learning structure is frequently praised, allowing individuals to manage their studies effectively alongside other commitments. Reviewers also commend the helpful, friendly, and supportive staff, who are quick to assist and provide clear, constructive feedback. The overall user experience, including well-structured and easy-to-understand course materials and an organized online system, contributes to a positive learning journey. However, some customers also noted that certain units had vague explanations and that weekend support was unavailable, which was frustrating. Additionally, a few people mentioned that the availability of PDF learner guides was inconsistent for some units, and suggested including more examples and fact sheets for topics.

What people talk about most

User experience

Consumers find the user experience to be positive, praising the online learning platform as easy to follow,... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, responsiveness, and... See more

Customer service

People report positive experiences with customer service, highlighting the prompt, helpful, and kind... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really enjoyed the course, very informative and the educators are amazing. They are very prompt in marking assessments and also giving feedback for assessments. This course can be done quite quickly... See more

Company replied

Rated 5 out of 5 stars

Medical Administration Training has been a great learning resource! I've appreciated all that I've learnt this past year. The course itself has been very informative, gearing me up for my ca... See more

Rated 5 out of 5 stars

I thoroughly enjoyed doing the course at my own pace. The content was easy to follow along with and understand. The support I got was amazing. I do wish there was an option to purchase the course as a... See more

Rated 5 out of 5 stars

Absolutely fabulous! The trainers are so nice and give clear feedback, and the content is genuinely interesting. Some demonstration videos involved but nothing too bad! Workload is manageable and staf... See more

Company replied


Company details

  1. #1 of 3 best companies in Vocational College

Written by the company

Start your new career in medical administration or as a medical receptionist. Study online, choose a course in medical administration or medical reception, supported by the Australian Medical Reception Association [AMRA]. Online study provides flexible...

Medical Administration Training -

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

345 reviews

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Rated 4 out of 5 stars

User friendly and practical

The online portal was easy to use and you can really see the practical value of what you are learning. The trainers were always quick to answer my queries and helpful with feedback.

20 November 2022
Rated 4 out of 5 stars

It’s been great

I had an excellent experience with MAT, always available for help when needed and guided me in the right direction.

16 November 2022
Rated 5 out of 5 stars

Great so far

Only just started my course but am enjoying it so far. The assignments are pretty easy to follow and the study material given gives all information you need to answer the questions and if you do get a question wrong, the trainers are usually pretty good at guiding you with the feedback they give. Assignments are usually marked within a day of you submitting and the next unit given to you within a few hours of you being deemed competent.

7 November 2022
Unprompted review
Rated 5 out of 5 stars

Supportive

The availability of support was welcome.
All topic and materials were well designed and defined.

23 October 2022
Rated 5 out of 5 stars

This was a really good organisation to…

This was a really good organisation to work with. The modules and training were clear and relevant. If you had trouble you were given help by the staff so that you could better understand everything. Everything was self-paced and flexible. I highly recommend studying with them.

26 October 2022
Rated 4 out of 5 stars

Recommended

Overall happy to have completed this course. I found the flexibility of being able to complete it at my own pace advantageous. Was easily able to finish in the allocated time frame, even with a lot of distractions (kids) at home and working fulltime. Course content was relevant I found the feedback and encouragement from the course tutors helpful.

4 October 2022
Rated 5 out of 5 stars

Excellent Course

Excellent course covering a good range of subjects. Trainers were helpful and very prompt with responses.

6 October 2022
Rated 5 out of 5 stars

I really enjoyed this course

I really enjoyed this course, it is self paced and easy to follow.

Plenty of information and extra resources available to help out. The course content is practical and useful.

Great customer service as well, I could reach out via email or message within the system if I needed assistance.

28 September 2022
Medical Administration Training logo

Reply from Medical Administration Training

Erin, Thank you for your great review. The staff at MAT wish you all the very best in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

I found the course very helpful

I found the course very helpful; it has given me an understanding of how a medical practice works.
I understand that working in one will be different to completing the course online. It has given me the ability to apply for a job within the industry.

27 September 2022
Rated 5 out of 5 stars

Amazing course and supportive trainers.

I have recently completed the certificate III in Medical Administration course at Medical Administration Training. All the course unit was very practical and real time scenarios. All the tutors and trainers was fantastic and gave me constructive feedback on my each units. Overall amazing and I really enjoyed doing this course at Medical Administration Training. I really appreciate the management of the MAT. Donna and Laura was very helpful since beginning of my course. Thank you very much once again. Very happy Monday. I would recommend my friends to do this course at MAT as well.
Thank you
Anup Regmi

19 September 2022
Medical Administration Training logo

Reply from Medical Administration Training

Anup, Thank you for taking the time to write such a wonderful review. The staff at MAT wish you all the very best in your future career.
Kind regards
Ann McFillin
Director (Medical Administration Training)

Rated 5 out of 5 stars

Excellent Course

Excellent Course. Easy to follow and the trainers were fantastic and always willing to help. Definitely recommend to other, great way to further my employment. Thank you MAT!

15 September 2022
Rated 5 out of 5 stars

Amazing Support

Thank you so very much for your amazing support. When i first started this training i was not employed, but after starting full-time work, moving interstate and some minor situations, you were so very helpful to me, you gave feedback consistently, ensured i was staying on track and finally reaching my goal. Finally, made it to the finish line!! Thank you so very much, as i said Medical Administration Training was amazing.

29 August 2022
Medical Administration Training logo

Reply from Medical Administration Training

Good evening Christine,
Thank you for taking the time to provide such wonderful feedback to the team at Medical Administration Training. We wish you all the very best in your career. It has been our pleasure assisting you to reach your career goals.
Ann McFillin
Director

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