Medifintech Reviews 

627
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and highly knowledgeable staff, highlighting their responsiveness and efficiency in handling complex pension matters. Many appreciate the clear explanations and personalized support provided, making daunting processes much easier to navigate and understand. The company excels at transforming intricate issues, such as McCloud remedy and pension forecasts, into simple, manageable processes. Customers found the user experience straightforward, saving them significant time and reducing stress. The team's ability to provide prompt, detailed advice and resolve complex tax issues is frequently commended, ensuring peace of mind for many.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as reliable, helpful, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising them as professional, helpful, and... See more

Response time

Customers had positive experiences with response times, frequently praising the promptness and efficiency of... See more

Customer service

People report positive experiences with customer service, highlighting the clear, professional, and efficient... See more

User experience

Clients share positive opinions on user experience, feeling prepared and less anxious thanks to the clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every NHS doctor or dentist needs the help of Jack Needham and Medifintech. He helps you to access and analyse your entire service, and with all your forms online - walking you through everything step... See more

Rated 5 out of 5 stars

Very useful to help my planning. Very knowledgeable and extremely responsive. I have tried a number of providers of this type of advice and wish I come to MediFinTech early. I would highly recommend t... See more

Rated 5 out of 5 stars

Thank you to all the staff who helped me at Medfintech. I didn’t understand how to interpret the information sent to me in my annual allowance pension statements despite listening to a number of pres... See more

Rated 5 out of 5 stars

I had a productive meeting with Jack today. He went over my pension position which I had been worried about. He produced a set of charts with projections based on different senarios all of which were... See more


Company details

  1. Alternative Financial Service

Written by the company

We provide NHS Pension analysis for Financial Services and Accountancy firms, as well as for professional bodies and individual members. To register for our report service please copy this link into your browser: https://forms.office.com/r/RbGL43ut41


Contact info

5.0

Excellent

TrustScore 5 out of 5

627 reviews

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No recent history of asking for reviews

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5.0

All reviews

(627)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really excellent and personal service

Really excellent and personal service. I liaised with Jack and his knowledge, personability and reassurance was great. I feel clearer about my financial future and pension. Highly recommend!

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very trusted, excellent reputation from previous doctors.
Jack Needham is most helpful and with a vast experience and knowledge of the NHS pension fund making the difficult process of NHS pension understanding easy. The service is tailor made for busy NHS staff because the information you get back is what is needed to make an informed choice for pension evaluation which is customised for clients.
He and his staff go out of their way to help and expediate forms to help a client meet deadlines. This shows it is a professional company with an outstanding knowledge base of all matters relating to pension and staff pay, but with a human and compassionate touch.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! I have tried many and this is by far the best and most honest of all. This was absolutely fantastic and helped me to know precisely what my NHS pension could be depending on my future choices, and guide my decisions. Highly recommended.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service. Has helped me make some significant financial decisions regarding my pension which without the data and advice I would not have made. My husband is a chartered accountant and couldn’t praise their services enough. I have now used their services twice.
I would urge anyone who wants to truly and accurately know about their pension to get in touch with them, it’s a small fee when reflecting on the thousands of pounds that could be lost of pension.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Used medifintech to help me with my McCloud calculations

Used medifintech to help me with my McCloud remedy calculations - they were fantastic. Replied to me promptly, explained everything clearly and had forms prepared which made the process as painless as it could have been. They filled in all the details they could on the forms, and explained exactly what I needed to do, including helping with the forms needed to claim back fees from HMRC. No hesitation in recommending them!

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Used them to deal with the annual allowance remedy paperwork. The process was painless. They responsed almost immediately to my queries and even sent me a partially completed claim form to get my fees back ! Would definately recommend them.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful personalised pension advice

Received prompt response to emails, easy and efficient way of uploading documents, timely advice about what required and very clear and informative advice about my pension options. Helpful discussions and personalised approach.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent review

Easy access, efficient communication tools and excellent detailed review and discussion.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

takes all the stress away

Had used before for pension calculation and support with McCloud and was impressed so decided to also use to avoid plugging through the HMRC calculator and getting it wrong myself. They were super speedy, highly responsive and treat you as individual despite large volume processes. They completed all the "donkey work" accurately leaving clear instructions on what bits I needed to do (minimal) and what to do next.
Took a huge amount of stress away, clearly know what they are doing and this gives great confidence. Cost claim back process very straightforward because you are hand held through it. For me this service is invaluable and well worth it - highly recommend

19 March 2025
Unprompted review
Rated 5 out of 5 stars

A thorough and clear process

A thorough and clear process. Information proived is useful and they take the time to go through the information with you on a teams call. I would definitely recommend them to others.

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Responsive, clear and reassuring


You have eased the complexity of this process so thank you for being so responsive, clear and reassuring. And have received a positive outcome from NHS Pensions on reimbursement for your services.

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Very worthwhile and useful service

As a consultant and GP, we used Medifintech after hearing positive reviews from both our colleagues and family members. The service was very good, straightforward and most importantly valuable in helping us to plan for retirement. All the information required from us was clearly signposted beforehand and the reports are clear and well organised which really helped us to visualise our pensions in our particular scenario. The discussion and some dynamic examples of how scenarios could change with different types of planning was especially useful and the team are clearly extremely well acquainted with all parts of the NHS scheme. I think overall we were very satisfied and felt a high level of trust in the service.

4 March 2025
Unprompted review

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