While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I do not recommend going here. I was not completely satisfied with the service, and when I called to address the matter, I was told a manager would call me back. It’s been about a week now and I have... See more

Rated 5 out of 5 stars

Dustin has been incredibly helpful answering questions with a prompt response time and is very eager to assist. So far I am 100% impressed with this company!!! Excellent customer service is sadly hard... See more

Company replied

Rated 1 out of 5 stars

i did not receive all the products, I had to call and they said they would over night the product. I said I did not receive any instructions on how to use the products,(nothing on the products either)... See more

Rated 5 out of 5 stars

The customer service was amazing. I made the mistake of clicking on an incorrect item and they contacted me to confirm if it was the right item I needed based on the other items I had purchased which... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

At MD Spa Shop we offer the highest grade medical and aesthetic spa equipment at wholesale prices.


Contact info

3.0

Average

TrustScore 3 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I do not recommend going here

I do not recommend going here. I was not completely satisfied with the service, and when I called to address the matter, I was told a manager would call me back. It’s been about a week now and I have not heard from them. At this point it is clear that I need to take my business elsewhere.

27 March 2023
Unprompted review
Rated 5 out of 5 stars

Helpful

Helpful
I find MDShop very helpful in the ordering process. They delivery is very quickly. I have placed two orders with them.

10 April 2021
Rated 5 out of 5 stars

Always great

Always great! I love this company.

12 January 2021
MD Spa Shop logo

Reply from MD Spa Shop

Always a pleasure working with you, Michelle! Thank you for your feedback!

Rated 5 out of 5 stars

Great

Great, always arrives right away.

7 January 2021
MD Spa Shop logo

Reply from MD Spa Shop

Thank you for your business, Glenda. We look forward to working with you in the future.

Rated 5 out of 5 stars

They made sure that my order was right…They made sure that my order was right check to see if I needed anything else. And then after I receive the shipment they contacted me to make sure that I receiv

They made sure that my order was right check to see if I needed anything else. And then after I receive the shipment they contacted me to make sure that I received it I was very impressed with the service shipping and product when I received it

19 December 2020
MD Spa Shop logo

Reply from MD Spa Shop

Thank you for your business, Carolyn! We look forward to working with you again.

Rated 5 out of 5 stars

Great customer service!

Great customer service. I will be ordering from them again.

4 November 2020
MD Spa Shop logo

Reply from MD Spa Shop

Thank you for your feedback, Angela. We look forward to working with you in the future.

Rated 5 out of 5 stars

Great professional website

Great professional website! I always have my orders sent in a timely manner.I would highly recommend it.

2 November 2020
MD Spa Shop logo

Reply from MD Spa Shop

Thank you for your feedback, Irina! We look forward to working with you again.

Rated 5 out of 5 stars

Great products and equipment

Great products and equipment. Great customer service and fast shipping!

20 October 2020
MD Spa Shop logo

Reply from MD Spa Shop

Thank you, Eden! We look forward to working with you in the future.

Rated 5 out of 5 stars

Meaghan has been Amazing to work with

Meaghan has been Amazing to work with. She has made ordering products a breeze and she ships products out in a timely manner!

29 September 2020
Unprompted review
MD Spa Shop logo

Reply from MD Spa Shop

Thanks Lisa!

Rated 5 out of 5 stars

Excellent purchase

17 August 2020
Unprompted review
MD Spa Shop logo

Reply from MD Spa Shop

Thank you for your feedback! We look forward to working with you again!

Rated 5 out of 5 stars

Great Company to do Biz with

Great Company to do Biz with I already get quick shipments and response to all emails etc. Highly recommend!!!

10 August 2020
Unprompted review
MD Spa Shop logo

Reply from MD Spa Shop

Thank you for your feedback! It was great working with you.

Rated 5 out of 5 stars

Its nice

Its nice it very canftab

28 July 2020
Unprompted review
MD Spa Shop logo

Reply from MD Spa Shop

Thank you for your feedback!

Rated 5 out of 5 stars

Fast shipped

Fast shipped, perfect fit part.
Jamey

21 July 2020
Unprompted review
MD Spa Shop logo

Reply from MD Spa Shop

Thank you for your feedback! It was great working with you.

Rated 5 out of 5 stars

Easy

Easy, quick ordering. Fast delivery.

30 June 2020
Unprompted review
MD Spa Shop logo

Reply from MD Spa Shop

Thank you for your feedback, Ruth! It was a pleasure working with you.

Rated 5 out of 5 stars

Customer Service went over and above!!

The customer service was amazing. I made the mistake of clicking on an incorrect item and they contacted me to confirm if it was the right item I needed based on the other items I had purchased which saved me from having to place a return and waiting on the correct item to arrive. I was very impressed.

29 June 2020
Unprompted review
MD Spa Shop logo

Reply from MD Spa Shop

Thank you for the feedback, Tatiana! It was a pleasure working with you.

Rated 5 out of 5 stars

Great products

Great products, great price, great costumer service!

5 June 2020
Unprompted review
MD Spa Shop logo

Reply from MD Spa Shop

Thanks for the feedback, Veronica! It was a pleasure working with you.

Rated 5 out of 5 stars

Everything was quick and easy

Everything was quick and easy. I will definitely be using this company again. Thank you!😊

8 May 2020
Unprompted review
MD Spa Shop logo

Reply from MD Spa Shop

Thanks, Krista! Looking forward to working with you in the future.

Rated 5 out of 5 stars

Dustin has been incredibly helpful…

Dustin has been incredibly helpful answering questions with a prompt response time and is very eager to assist. So far I am 100% impressed with this company!!! Excellent customer service is sadly hard to come by but not here. I will continue to do business as we grow!

7 May 2020
Unprompted review
MD Spa Shop logo

Reply from MD Spa Shop

Thanks for the review, Keri! We'll continue to do our best to make sure we earn it.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look