McEwan Fraser Legal Reviews 

1,453
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 676 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, approachable, and quick to respond, which makes buying and selling homes much easier and stress-free. Many individuals deeply appreciate the clear professional advice, attention to detail, and reassuring support provided by the team throughout every single stage of the journey. However, some people were dissatisfied with communication delays, feeling that they lacked proper updates and proactive guidance regarding their property cases. A few reviewers also noted experiencing extended waiting times, feeling pressured, and receiving very little feedback during their property transactions.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, helpfulness, and quick... See more

Service

Customers consistently note positive experiences with service, highlighting efficient communication,... See more

Customer service

Consumers find customer service to be positive, highlighting professional and attentive support throughout... See more

Response time

Users describe positive interactions with response time, highlighting prompt and efficient communication.... See more

User experience

Reviewers mention positive feedback about user experience, noting that the overall process is seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not living locally I needed help to view properties and Craig Peters was exceptionally helpful. His local knowledge and expertise about Lossiemouth plus his contacts proved invaluable. I made the card... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience using McEwan Fraser Legal for selling our flat and buying our house. Sian Paton was diligent, communicative and helpful throughout and across all aspects of the process... See more

Company replied

Rated 5 out of 5 stars

Absolutely 1st class service from Logan and his team keeping us informed of every move attention to detail and always reassuring us every step of the way. Never thought it would be a privilege t... See more

Company replied

Rated 5 out of 5 stars

Spoke with James Milne over the phone regarding a personal matter into Legal rights. He explained eveything clearly and gave honest advice for me to make a better informed decision on my personal... See more

Company replied


Company details

  1. Real Estate Agents
  2. Divorce Lawyer
  3. Estate Planning Attorney
  4. Family Law Attorney
  5. Law Firm
  6. Real Estate Attorney

Written by the company

McEwan Fraser Legal is an award-winning firm of Solicitors and Estate Agents, proudly serving clients across Scotland. From Edinburgh to the Highlands and beyond, we specialise in the sale of residential and commercial properties. With a proven track record of success and innovation, our team is dedicated to delivering the highest standard of service in the industry.

Move Forward with Scotland’s Award-Winning Solicitors and Estate Agents

Written by the company

Considering selling your property?
Enjoy our ‘Thinking Differently’ approach when it comes to selling your property

Contact info

Move Forward

Scotland’s Award-Winning Solicitors and Estate Agents.

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(1,453)

633 reviews in the last 12 months

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Rated 5 out of 5 stars

Early days for me but so far so good.

Early days for me, but I engaged McEwan Fraser after another conveyancing solicitor took an age to get back to me. So far, so good. Kelsey Robertson has been prompt to relay information regarding the progress of my sale. She was the second point of contact for me in this firm and I appreciate their customer focused nature. If this is an indicator of how the selling process will progress overall, then I will be happy. I will no doubt add to this review later...

13 July 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi,

Thank you for the feedback. Good to hear Kelsey has been prompt in keeping you posted on the progress of your sale. We hope the rest of the process runs just as well, and your comments will be passed on to her.

Rated 5 out of 5 stars

Great to work with

I’ve worked with Nari from McEwan Fraser on a number of property opportunities and have always found him helpful, knowledgeable and easy to deal with. He responds quickly, often makes himself available outside normal working hours and does everything he can to keep matters moving.
A reliable and professional estate agent who I would happily work with again.

15 July 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi,

Thank you for leaving feedback here as well, and for working with us across a number of properties. Nari making himself available outside normal working hours ties in with the extended availability we offer, and it is good to hear he keeps things moving for you. We would be glad to work with you again, and your comments will be passed on to Nari.

Rated 5 out of 5 stars

I highly recommend Nari!

I recently bought a flat through Nari, and I couldn't be happier with the experience. From the very first viewing to completion, Nari was incredibly supportive, professional, and transparent. He kept me updated at every stage of the process, which made what is usually a highly stressful experience feel incredibly smooth and manageable.

If you are looking for an estate agent who is honest, responsive, and genuinely cares about getting the best outcome for his clients, I highly recommend Nari!

15 July 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Rauf,

Thank you for sharing this on Trustpilot too, and congratulations again on the flat. Honesty and transparency count for a lot in a purchase, and it is good to hear Nari kept you across every stage from first viewing to completion. Your kind words will be passed on to him, and we appreciate the recommendation.

Rated 5 out of 5 stars

Kelsey was very friendly

Kelsey was very friendly, helpful with great communication skills when answering all the questions my husband and I had. She was promt to respond to our emails and to prepare documents for us. I would highly recommend Kelsey and McEwan Fraser Legal

14 July 2026
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Reply from McEwan Fraser Legal

Hi Jackie,

Thank you for the kind words. Good to hear Kelsey answered all your questions and kept the paperwork moving for you and your husband. We will be sure to pass your feedback on to her, and we appreciate the recommendation.

Rated 5 out of 5 stars

This is our second time of using McEwan…

This is our second time of using McEwan Fraser Legal conveyancing service for buying and selling our home. On both occasions their service has been fantastic in terms of keeping in touch, raising concerns about potential issues and just for general advice. Their opening hours are also key, not just open Monday to Friday office hours which so often is the case with other service providers.

I just wanted to mention a very unique service that McEFL offer that many don't, personalised support for the buying process by one of their Purchase Negotiators. They work closely with you to help you to... navigate the buying process, looking at Home Reports, negotiating with Estate Agents prior to offers etc. This is especially useful for buyers moving to Scotland as its a massive help to navigate the Scottish way of buying houses for the first time.

Just to mention our amazing Purchase Negotiator this time round - Olivia Napier, we have been working with her now for a few weeks, helping us to buy our next home over a very broad part of Scotland. Olivia has provided an amazing service with very prompt responses to emails, sussing situations out for us and helping us to navigate the offer process. We would totally recommend McEFL & Olivia!

14 July 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi,

Thank you for such a detailed review, and for coming back to us a second time. Our extended opening hours and the dedicated Purchase Negotiator service are both things we are glad stood out, especially for anyone new to the Scottish buying process. Good to hear Olivia has been so prompt and hands-on while helping you search across a wide area. We will be sure to pass your feedback on to her, and we appreciate the recommendation.

Rated 5 out of 5 stars

House Purchase Conveyancing

I recently engaged with the team to help me with a potential house purchase. For me the most important thing is good and frequent communication. Nari and Fin who I dealt with were superb on both of these points. I could not have asked for better service, very prompt, professional and friendly. Unfortunately we didn't get the house but I will be engaging again with MFL in future when we find another property. A1, 5 stars!

14 July 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Jonathan,

Thank you for the feedback. Shame the property did not work out this time, but it is good to hear Nari and Fin kept the communication frequent and clear throughout, which you have said matters most to you. We will be here whenever the right one comes along, and your kind words will be passed on to them both.

Rated 5 out of 5 stars

Excellent service from the sales & legal team

I recently sold my house using McEwan Fraser Legal, and could not be happier with the experience. The prospect of selling my home, having lived there for 40 years, was daunting and stressful however Diane, Rachel and the team made it feel completely manageable.

Diane provided an accurate valuation and I was very happy with the marketing package & viewing process. The communication throughout was excellent and she was available to assist with any questions I had. It was also helpful to have an online portal to check for updates after every single viewing.

On the legal side, Rachel was very professional and dealt with all the paperwork quickly and kept the sale moving efficiently toward completion.

The coordination between the sales and legal teams was seamless. I would highly recommend McEwan Fraser to anyone looking for a reliable, professional house sale.

Written on behalf of Pam, PA14 5YU

9 June 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Pam,

Thank you for sharing your feedback here as well. After forty years in the same home, having Diane and Rachel keep things manageable from valuation through to completion is exactly what we would hope for. Having our sales and legal teams under one roof is one of the things that sets us apart, and it is good to hear that coordination came through so clearly. Your kind words will be passed on to Diane, Rachel and the team.

Rated 5 out of 5 stars

Unreal!!!

From start to finish we were fully supported. Michael and Logan are both unreal, very supportive and kept us so calm throughout

13 July 2026
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Reply from McEwan Fraser Legal

Hi Christina,

Thank you for the kind words. Good to hear Michael and Logan supported you from start to finish and kept things calm along the way. We will be sure to pass your feedback on to them both.

Rated 5 out of 5 stars

wonderful experience

We had a wonderful experience with McEwan Fraser Legal. As first time buyers they were very reassuring and helped us to feel secure and understand what was happening at each stage. Would recommend, thank you

13 July 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi,

Thank you for the kind words, and congratulations on your first purchase. Good to hear the team kept you feeling secure and clear on what was happening at each stage. We appreciate the recommendation.

Rated 5 out of 5 stars

Top service from Nari at McEwan Fraser

Top service from Nari at McEwan Fraser

Excellent capacity for marketing (over 30,000 online views as "coming soon"

A great brochure with really thoughtfully composed photos from Craig their professional photographer.

An administratively efficient team in every way. No gaps in communication. Nari was absolutely the best in keeping tabs on the whole process, he communicates kindly, quickly and clearly, he is good at listening and following through, at advising and supporting.

Nari negotiated on my behalf to achieve exactly what I needed. Don't hesitate to work with Nari and his team.

10 July 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi,

Thank you for the feedback. Good to hear Nari kept you well informed throughout and negotiated the outcome you were after. We will be sure to pass your comments on to him and the team.

Rated 4 out of 5 stars

House sale

The marketing, advertising and sale processes were completed successfully. But whilst I accept we live in a digital age, communication was a lttle bit erratic and somewhat impersonal as we were passed from one department/person to another.

7 July 2026
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Reply from McEwan Fraser Legal

Hi Karl,

Thank you for the feedback. Good to hear the marketing, advertising and sale processes were all completed successfully and that the sale went through. We wish you all the best in your new home.

Rated 5 out of 5 stars

Late night call

I have contacted Ken once before and received another email I wanted to address immediately. Ken called me around 10pm tonight which I was not expecting at all. He then put me at ease once again. For him to contact me so late at night was going above and beyond, thank you so much for the continued support!

9 July 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Tom,

Thank you for the kind words. A call at 10pm certainly goes beyond what most would expect, so it is good to hear Ken was able to put your mind at ease once again. We will be sure to pass your thanks on to him.

Rated 5 out of 5 stars

Top Notch Service. Goes above and beyond

Nari was attentive, proactive professional. He gave top notch service. Went above and beyond in discharging his duties.

9 July 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Grace,

Thank you for the kind words. Good to hear Nari was so attentive and proactive, going above and beyond for you. We will be sure to pass your feedback on to him.

Rated 5 out of 5 stars

Great service. Would recommend!

McEwan Fraser provide a brilliant, straightforward conveyancing process. Kelsey was exceptionally helpful and consistently chased the seller to get it over the line. Great communication throughout, making the whole experience pleasant. Highly recommend! Thanks Kelsey

8 July 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi,

Thank you for the kind words. Chasing the seller to get things over the line is exactly the sort of proactive effort that makes a difference, and it is good to hear Kelsey stayed on top of it throughout. We will be sure to pass your thanks on to her, and we appreciate the recommendation.

Rated 5 out of 5 stars

Easy to do business with

Kelsey made it really super straight forward and easy. Would recommend.

7 July 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Louise,

Thank you for the feedback. Good to hear Kelsey kept things straightforward for you. We will be sure to pass your recommendation on to her.

Rated 5 out of 5 stars

Excellent service so far from McEwan…

Excellent service so far from McEwan Fraser. Kelsey has been so helpful and very responsive to all emails. She has taken the stress out of buying a property

8 July 2026
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Reply from McEwan Fraser Legal

Hi Donna,

Thank you for the kind words. Buying a property can carry a fair bit of stress, so it is good to hear Kelsey has helped take that off your plate with her quick responses throughout. We will be sure to pass your feedback on to her.

Rated 5 out of 5 stars

I had a great experience with McEwan…

I had a great experience with McEwan Fraser Legal - their negotiator, Kelsey, was incredibly helpful in obtaining my new flat, would definitely recommend.

8 July 2026
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Reply from McEwan Fraser Legal

Hi Lewis,

Thank you for the kind words, and congratulations on the new flat. Good to hear Kelsey was so helpful in getting you there. We will be sure to pass your recommendation on to her.

Rated 5 out of 5 stars

On arrival Grant was very happy person…

On arrival Grant was very happy person to work with as he told me his name & who he works for & importantly he explained what he will be doing around the house. I was very relaxed about that & felt happy in knowing what’s happening. Am hard of hearing & we adapt around that if i couldn’t understand what he was saying at some points. Grant & I used the mobile phone to typing the messages to understood what was said. Felt really good with whole experience. Grant was busy with his role of the job & a happy person too. At the end of his tour of the house, he explained what was happening next & letting me know that about a week later I would get the results send out to me. Very good job done by Grant.

7 July 2026
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Reply from McEwan Fraser Legal

Hi Ian,

Thank you for taking the time to share this. It is good to hear Grant explained everything clearly and took the time to adapt so you could follow along comfortably, using the phone to type messages where needed. That kind of consideration makes a real difference, and we are glad the whole experience felt so positive. We will be sure to pass your kind words on to Grant.

Rated 5 out of 5 stars

Kelsey has been great throughout my…

Kelsey has been great throughout my experience of purchasing my new home. With quick updates and replies on advice I have had. Thank you so much!

8 July 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Alyx,

Thank you for the kind words, and congratulations on the new home. Good to hear Kelsey kept you updated and on hand with advice throughout. We will be sure to pass your thanks on to her.

Rated 5 out of 5 stars

An excellent service

McEwan Fraser is the most efficient, and professional estate agent. Our sale was genuinely stress free. Indeed, we have already recommended McEwan Fraser to others that are planning on moving. Whilst it was a team effort, from the office staff to photographer, we should say that Diane Kerr is a genuine asset to the company.

6 July 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi George,

Thank you for the kind words. It is good to hear the sale went so smoothly, and that everyone from the office staff to the photographer played their part, with Diane standing out along the way. Recommending us to others planning a move means a great deal, and we will be sure to pass your thanks on to Diane and the team.

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