Maysama Reviews 11

I love my face cleaner with a very soft brush & red light. Working great!

I am more than happy with my LED Maysama Face Mask, Chin2Chest Panel and Gua Sha. In addition, the Maysama costumer support always kindly replies to emails. Many thanks Maysama!

First of all this device works! My skin is the best it has ever been its radiant and very healthy looking. The device has different modes so if you are olive skinned its the only LED device I know of that has the NIR option which is what persons with olive or darker skin should use to avoid sun spots or activating their malasma. Customer service is fantastic if you have any questions you can email them and expect a response within a day. I'm in love with my fae LED and intend to buy the hand and the neck and chest LED device.

Customer service fantastic! Thank you Hannah. She is always there to help if I have any questions.

I have several products. The LED hand glove i use whenever my arthritis is making my hands feel tight. It does help me. Also, put it across my feet if they are hurting. Easy to use while watching TV.
Enjoy using Maysama mask and neck/chest LED. I put on the Green Rooibos serum 20 min before the mask.

The URCHIN I use to cleanse my face, just add the silicone brush, very soft.
My face feels wonderful after, it stimulates the facial muscles. Has pulsed red LED and you can turn on the vibration too; or take off the brush and use the microcurrent.

Aches and pains the Maysama belt has LED plus vibration, feels wonderful on my back when it aches. Latest product purchased.

I started with the mask, purchased it maybe 2 years ago, liked it so well, I purchased each new product as they came out. Very happy with them.

I have purchased every item from the Maysama range, except the mask!
My last order, one of the items was out of stock but I was asked if I wanted to cancel the order or have it split and wait for the out of stock item to follow, I opted to wait and as soon as it was back in stock it was delivered. I have always found customer service to be very responsive and helpful! Even today, my panel, which is out of warranty, has a fault with the adaptor, Hannah, messaged me straight back, when I asked what my options were, and a solution has been kindly sorted.
I love Maysama and will never not use my redlight therapy and serums.

I made a purchase on December, 28, 2025 from Maysama. They say I will get an email when the item would be shipped. Today is January, 7, 2026, no emails, no shipment updates. My credit card statement showing that money was taken. I send them email on January, 5, asking about updates of my purchase, no answer. It doesn't look good.

I purchased the $439 Pulse40. The protective goggles that came with it are unusable because the holes where the string goes, that holds them on your face, are closed. The Maysama Chat Bot told me to open the holes with a sharp object. #! I shouldn't have to do anything to make the product I purchased usable. #2. I shouldn't have to purchase anything else to make a luxury product usable. #3. Any attempt to open the holes rips the side tabs open, making the goggles unusable. #4. The light panel is not usable without the protective goggles. I've sent an email to info @ maysama.com and support @ maysama.com 4 days ago and got no repsonse. I have a $439 luxury device that I can't use.

No difference. A lot of money wasted on something that doesn't produce any effects.

DO NOT BUY, false advertising Super sticky, unpleasant smell, broke my skin out, this stuff is terrible So disappointed and was sent a rude email stating there would be no refund since I opened it. Ha wow don’t get scammed like I did!

Delivery is stated as 3-5 days. I ordered 5 days ago and haven’t had an email stating it has been dispatched despite them quoting it is dispatched 12 hours after ordering. I have emailed them but as yet no reply

This serum is fantastic. One of the best I've used.