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Mayo Wynne Baxter Reviews 

1,184
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making complex situations feel easy and stress-free. The service is frequently highlighted as excellent, with many noting the team's efficiency, clear explanations, timely guidance, and quick response times, ensuring they feel informed and confident. However, some customers noted concerns about service quality, including instances of unhelpful advice, incorrect reporting, or prolonged and inefficient conveyancing.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Customers had positive experiences with customer service, highlighting the professional, responsive, and... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt and efficient... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the process as easy, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is 27 years since we moved last. Things have changed drastically in the Property Market. Having MWB on our side has been fantastic, they are local, they know the area, know who to talk to and know... See more

Company replied

Rated 5 out of 5 stars

I would wholeheartedly recommend Mayo Wynne Baxter, and in particular Michelle & Sally for any house sale/purchase needs. You hear horror stories about solicitors during house buying, but this wasn't... See more

Company replied

Rated 5 out of 5 stars

Belinda at Mayo Wynne Baxter made what could have been a stressful situation feel easy. I was working to a deadline following my redundancy and she was responsive, clear, and incredibly efficient. She... See more

Company replied

Rated 5 out of 5 stars

Lisa Taylor has been exceptional in her attention to detail and responses to our many questions. I cannot rate her highly enough, it’s very reassuring to know Lisa has your back and your confidence... See more

Company replied


Company details

  1. Legal Services

Written by the company

Award-winning solicitors with offices across Sussex. Mayo Wynne Baxter employ outstanding legal specialists and deliver exceptional service for clients locally and nationally.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,184)

115 reviews in the last 12 months

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Rated 5 out of 5 stars

Polite and effective advice

Easy registration process and concise, relevant legal advice provided.

Victoria was very efficient and managed my onboarding quickly and with no issues.

Nicole, a partner of the firm, was very polite, easy to talk to and dealt with my legal issue swiftly and with great expertise.

I would thoroughly recommend Mayo Wynne and Baxter for your legal matters.

2 September 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words, we will pass it onto Nicole.

Rated 5 out of 5 stars

Amazing Service Provided

We recently completed our purchase as first-time buyers, and we couldn’t be more grateful to Nadine and Charis for their incredible support throughout the entire process. They kept us regularly updated, and everything was explained clearly and in detail, which made a huge difference. What is often a very stressful experience felt completely stress-free thanks to their guidance and professionalism. We’re so thankful for all their help!

29 July 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-stars and for taking the time to leave us a review. Nadine and Charis are fantastic and we will pass this onto them for you.

Rated 5 out of 5 stars

The information given was clear and…

The information given was clear and understandable. The matter was handled with efficiency and both parties were appy with the outcome

28 July 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and the 5-stars.

Rated 5 out of 5 stars

Outstanding Solicitors

This is the second time I have used MWB to sell a property in the previous 15 months, having had a great customer experience the first time. Once again I can honestly say that the service received from Michelle, Sally and the team has been outstanding. A clear customer focus and nothing is too much trouble. Excellent communication, flexible to one's needs and friendly. Other solicitors are of course available but given my experiences with MWB, they are certainly a hard act to follow. Well done and keep up the excellent work. Michael Saunders

30 July 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words Michael. Michelle and team are fantastic and we will pass this onto them.

Rated 5 out of 5 stars

Great employment advice!

I recently received some employment advice from Nicole Humphrey’s and the service was impeccable. The situation for me was very difficult and upsetting, but with Nicole’s pragmatic and solution orientated approach I was able to achieve a very successful outcome to my employment grievance. When I first reached out to MYB they were quick to respond and were helpful and friendly. I would highly recommend MYB for there employment advisory and services based on my own experience.

3 September 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and for taking the time to leave us a review. Nicole is great and we will pass this onto her.

Rated 5 out of 5 stars

Ross and Victoria made our interactions…

Ross and Victoria made our interactions straightforward and timely. All my expectations were met.

26 August 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for taking the time to leave us a review. Ross and Victoria are great and we will pass this onto them.

Rated 5 out of 5 stars

Best solicitor experience

Ross and Victoria were efficient, speedy, courteous. Nothing like all my other solicitor experiences in the past. Have also discovered their conveyancing dept. is just as good. Thank You

27 August 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words. Ross and Victoria are fantastic and we will pass this onto them.

Rated 5 out of 5 stars

Employment Settlement Agreement

Ross was very helpful in explaining and reviewing a recent settlement agreement. I am happy to recommend him.

1 July 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5 stars! Ross is great and we will pass this onto him.

Rated 5 out of 5 stars

Professional and very helpful

Professional and very helpful. I was more than satisfied with the service I was provided with. Very informative and I felt supported throughout the whole process.

30 June 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and the 5-Stars!

Rated 2 out of 5 stars

Not the MWB it was once…

I asked for a charge to be placed on the property of someone I had lent money to, further to County Court Judgements having been obtained. I was given a quote… and one year later and no advance having been made on the case, whatsoever, was advised by a Partner that there would be further substantial costs to initiate the procedures correctly.
I have used MWB in the past for a Probate and property Conveyance in Lewes. Efficient and successful.
This time, I have seen no-one, dealt only with ParaLegals and Associate Solicitors online. Finally a Partner contacted me to ‚break‘ the news!
I await the outcome of a solution as the alternative is to approach the SRA (Solicitors Regulation Authority).
ps I did apply for the 20 per cent (Dis)Satisfaction Guarantee which was duly accorded. Little good has it done though!

Ps there has been progress and a satisfactory solution seems to have been reached. Three times the original quote, however….

5 August 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for taking the time to leave us feedback. I have passed it on.

Rated 5 out of 5 stars

Highly recommend for employment advice

I would highly recommend reaching out to Mayo Wynne Baxter for any employment-related advice. From the very beginning, they were consistently professional, approachable, and responsive. Time was taken to clearly explain every aspect of the process without rushing, ensuring that I fully understood my options. Their guidance was thoughtful, thorough, and genuinely supportive, making what could have been a stressful experience feel much more manageable.

15 May 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and the 5-stars! I will pass it onto the team.

Rated 5 out of 5 stars

Outstanding service

I would highly recommend Mayo Wynne Baxter. I was recently made redundant, and they supported me through finalising my settlement agreement with professionalism and care. From the moment I contacted them, the service was exceptional.

Victoria was both empathetic and professional. She clearly explained the fee structure, ensuring I understood everything fully so I could make informed decisions. When I spoke with Marika, she took the time to explain things in a straightforward, easy-to-understand way and answered all my questions thoroughly. Her advice was not only high-quality but also reassuring, which really helped me during negotiations with my company.

I also felt that the fee structure was fair and competitive, especially considering the high level of service provided. Facing redundancy is never easy, but having solicitors you can trust makes a world of difference. Marika and Victoria truly made a challenging time much easier and far less stressful.

Thank you!

24 June 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words. Victoria and Marika are fantastic and we will pass this onto them.

Rated 5 out of 5 stars

Thank you Marika for your professional…

Thank you Marika for your professional help!You explained everything about my case including every detail and options.You were very patient and helpful! Iam very pleased and I would recommend using Mayo Wynne Baxter ! Great & excellent service!

31 January 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-stars and your kind words. We will pass them onto Marika for you.

Rated 3 out of 5 stars

Redundancy Settlement

Marika did a great job going through my settlement agreement and concluded matters swiftly. My only complaint is the fee charged for this. When you are asked 'how much is your company paying towards your legal fees', alarm bells should be ringing. If you tell the "£500", you will be charged £500 +VAT. This is an astronomical fee for very little work.

4 July 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for taking the time to leave us some feedback. We will share it with the team.

Rated 5 out of 5 stars

House Sale Experience

Review submitted for Nadine Ashford and her MWB Team. Effective and timely communications, efficiency, availability, helpful. Thank you!

29 July 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-stars. Nadine is great and we will pass this onto her.

Rated 5 out of 5 stars

Exceptional Property Expertise

Exceptional Property Expertise from Mayo Wynne Baxter

After many years navigating property sales and purchases, I’ve come to expect a high standard—but Mayo Wynne Baxter, and especially Nadine Ashford, exceeded all expectations.

Nadine’s perseverance and unwavering focus were remarkable. At every stage, she carefully steered us toward the best possible choices, even when the path wasn’t straightforward. Her insights and attention to detail ensured we felt confident in every decision, and her ability to remain composed under pressure gave us genuine peace of mind.

She’s not just responsive—she’s strategic, proactive, and genuinely committed to securing outstanding outcomes for her clients. If you’re looking for a solicitor who brings intelligence, tenacity, and genuine care to property transactions, Nadine is in a league of her own.

A faultless experience from beginning to end. Highly recommended.

24 July 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and the 5-star! Nadine is fantastic and we will pass this onto her for you.

Rated 5 out of 5 stars

Conveyancing At Its Best

Juliet and Cheryl at MWB made selling our home stress-free. Speedy communication, no drama and that supportive feeling that they will go to bat for you when necessary, meant that we trusted them from day one and they didn't disappoint. We will be back!

25 July 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words and the 5-stars. We will pass it onto Juliet and Cheryl for you.

Rated 5 out of 5 stars

Thanks to Victoria and Marina

Thanks to Victoria and Marina for sorting out a Settlement Agreement with my former employee. They were both extremely professional in all they did and kept me informed throughout the whole process going above and beyond my expectations. They made what could have been a very stressful situation very simple. I would highly recommend them.

18 July 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for your kind words. We will pass this onto the team for you.

Rated 5 out of 5 stars

Great service

Nicola was very helpful from start to finish. This is a very efficient service and I felt really well informed throughout the process.

1 July 2025
Unprompted review
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Reply from Mayo Wynne Baxter

Thank you for the 5-Stars. We will pass it onto Nicola for you.

Rated 5 out of 5 stars

Swift, helpful legal advice

Thank you to Ross and Victoria for their brilliant service. From the first phone call with Victoria, I immediately felt reassured and at ease. Ross took the time to explain everything thoroughly and offer advice and I appreciated how quickly the team got everything sorted. I will definitely be recommending Mayo Wynne Baxter in the future.

4 July 2025
Unprompted review
Mayo Wynne Baxter logo

Reply from Mayo Wynne Baxter

Thank you for your kind words. Ross and Victoria are great and we will pass this onto them.

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