Maya has a service that impressed me. I had a problem with activation and it took time to find the reasons - and when I finally fixed the issue - some time appeared to be wasted. Company proposed to... See more
Company replied
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Review summary
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What people talk about most
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The absolute best eSim I have ever used, Maya eSim has been my favourite during the recent 3 or 4 years. Their eSim never failed me, and their support team has impressed me with their speedy respons... See more
Company replied
A new feature in Maya removed the selectable start date option for their ESIM, which caused some grief, as well as the PayPal payment showing in progress indefinitely, yet charged each time.... See more
I went abroad for a week and chose the best value data SIM card I could find. I wanted easy setup and use but with so many companies providing sub standard service these days I was not expecting mu... See more
Company replied
Company details
About Maya Mobile
Written by the company
Maya Mobile is a new type of wireless provider enabling instant, on-demand mobile data plans with eSIM technology. Activate any of our plans with your phone's onboard eSIM chip in 194 countries worldwide.
iPhone, Samsung Galaxy, Google Pixel, and many other devices now support eSIM data plan activation. Check our updated list of eSIM Compatible Devices to see if yours works!
Our eSIM plans include Unlimited Data Plans, Prepaid 4G/LTE Data Plans, 5G Data Plans, and more, which can be used for short trips up to 30 days, or longer with an Auto Renew plan.
Keep your SIM card and phone plan to receive calls, while using our eSIM data plans for apps and internet.
Pay as you go for data when you need it, or subscribe to an unlimited eSIM plan. You can change plans any time. Some of our most popular eSIM plans include:
Need help? Our 24/7 Support Team is ready to assist you before, during, and after your trip.
- Helpdesk: Submit a Request
- Live Chat: www.maya.net
- Email: support@maya.net
Our Support Team is here 24/7/365 to assist you!
Written by the company
- 100% Money Back Guarantee
- Please contact us directly if you are having any trouble with your Maya Mobile service. We will fix the problem, or return 100% of your money, guaranteed.
- The #1 Travel eSIM Provider
- With more than 400 network partners around the world, Maya Mobile offers you the best possible coverage and quality of service, including 2+ carriers in most regions with fast and reliable 5G or 4G LTE mobile data.
- Safe and Secure
- Not all eSIMs are created equal. Based in the USA and fully compliant with world privacy regulations including GDPR and CCPA, Maya Mobile puts privacy and security first with a data network that keeps you and your data 100% secure on every continent.
100% Money Back Guarantee
If your eSIM doesn't work or you cancel your trip, we return 100% of your money. Simple as that!
Trouble installing your eSIM? Poor connectivity? This shouldn't happen, but we understand sometimes things go wrong.
Please Contact Us and we will do our best to help, or provide a 100% refund of your payment, guaranteed.
Please Contact Us and we will do our best to help, or provide a 100% refund of your payment, guaranteed.
Contact info
United States
- support@maya.net
- maya.net
4.5
Excellent
13K reviews
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Reply from Maya Mobile
We are so happy to hear this! We truly appreciate your kind words!
Best eSIM provider by far
Ive tried a number of travel eSim providers over recent years and Maya mobile are by far the best.
It’s simple to choose the right esim, simple to install and activate it, and should you have any issues their support is very responsive and first class.
4 September 2026
Unprompted review
Reply from Maya Mobile
We are so happy to hear that our eSIMs have provided you with such a positive experience! Thank you for sharing your feedback!
I had brilliant experience with Maya…
I had brilliant experience with Maya service . I bough 14 days global SIM card and unfortunately was terminated without any reason. I have contacted the customer service via email and spoke with Andres Giovanni Pena Ramirez who offered me refund or coupon code. I have chosen coupon code and I bought new 14 day global plan. I am so happy!!! Thank you ever soo much.
4 September 2026
Unprompted review
Reply from Maya Mobile
We are so happy to hear that we could resolve the issue with your global SIM card and that you are satisfied with the outcome. We truly appreciate your positive feedback and thank you for choosing our service again!
I got wrong instructions about the eSIM…
I got wrong instructions about the eSIM somehow and activated it earlier than I needed but Maya gave be a coupon code for an additional 3 days so I could truly use the sim when I needed. Very good customer service
4 September 2026
Unprompted review
Reply from Maya Mobile
We are so pleased to hear that our team was able to assist you effectively with the eSIM . Your positive feedback about our customer service is greatly appreciated!
Had problems with eSIMs purchased and…
Had problems with eSIMs purchased and not activated within the 30 day window, and without hesitation they issued a full refund.
Excellent service.
4 September 2026
Unprompted review
Appreciate support
25 August 2026
Unprompted review
Reply from Maya Mobile
We're so happy to hear about your positive experience with our client care! Thank you for choosing Maya!
Reply from Maya Mobile
We're so happy to hear that our customer service was quick and met your expectations! Thank you for your kind words.
Customer service is top notch
Customer service is top notch. The support was fast and easy, even via WhatsApp. The only reason for 4 stars is the flaw during installation that automatically activates the sim. Before I can install the esim that also automatically enables but doesn’t activate. Since it has become a global type eSIM, it automatically activates on its own before I need to use it. So now I can’t install a week prior to my trip as I’m afraid it will activate too early. However, the help from customer service being amazing is why I still can give it 4 stars.
4 September 2026
Unprompted review
Reply from Maya Mobile
We are actively working on refining our installation and activation procedures to offer more flexibility for our global eSIM users. Your feedback is invaluable as we strive to enhance our services and ensure a seamless experience for all our customers.
Great when traveling
Easy to set up, data speeds good. It is my new sim card when away from home.
31 August 2026
Reply from Maya Mobile
We're happy to hear that setting up was easy and our data speeds met your expectations. We appreciate you choosing us for your travels!
Reply from Maya Mobile
We're so happy to hear our internet service met your expectations throughout your trip! Thank you for your kind words.
Excellent
Excellent ! Best ESIM ever , I purchased 30 days unlimited, never failed
21 August 2026
Unprompted review
Reply from Maya Mobile
We're so happy to hear you had such an excellent experience with our eSIM! It's wonderful to know our unlimited plan met your needs perfectly.
My experience has been great
So far my experience has been great and the unlimited plan is amazing and price worthy. Also great support replying fast.
1 September 2026
Unprompted review
Reply from Maya Mobile
We are so happy to hear that our unlimited plan is meeting your needs and that you find it to be a great value. We also appreciate your kind words about our support team's quick responses. Thank you for your positive feedback!
I AM VERY SATISFIED WITH THEIR SUPPORT…
I AM VERY SATISFIED WITH THEIR SUPPORT SERVICE SPECIALLY FOR DANTE IN RESOLVING MY PROBLEM WITH MY 2 PLAN WITH SAME ICCID.
2 September 2026
Unprompted review
Reply from Maya Mobile
We are so pleased to hear about your positive experience with our support team, especially with the assistance provided in resolving your plan issue. We appreciate you sharing your feedback!
Poor connection
This was the 5th or 6th time in get esim, and in double, for my wife and myself, this last one was poor, the connection was very poor, I get esim to avoid looking for WiFi everywhere, exactly what happened to us, even when driving, waze was very slow to react, we had to make several turns to find our way
14 August 2026
Unprompted review
Reply from Maya Mobile
We really appreciate you sharing your experience with us. We’re sorry to hear the connection quality wasn’t what you expected.
If you ever need help with your eSIM, our support team is available 24/7 via WhatsApp at +1 (850) 988-6292 or email at support@maya.net.
We’re always here to support you and hope we can make your next experience with Maya a much better one. - Liz Maya Mobile Team
Diana at Customer Service soleved my issue within minutes
When i contacted Maya Mobile customer service, my request was answered within minutes. Diana solved my issue immediately. Very happy with the service and with the provider! Thanks Diana!
1 September 2026
Unprompted review
Reply from Maya Mobile
We're so glad to hear about your positive experience with our customer service team. We truly appreciate you sharing your kind feedback.
Pleasantly Surprised
I went abroad for a week and chose the best value data SIM card I could find. I wanted easy setup and use but with so many companies providing sub standard service these days I was not expecting much.
I was very wrong!
The data service was fantastic and when there was a billing issue the team responded quickly and provided my preferred resolution.
Overall a super experience. I will use them again!
23 August 2026
Reply from Maya Mobile
We are so pleased to hear that our data service met your expectations for your recent trip abroad. It is wonderful to know that you found the setup and use easy, and that our team was able to quickly resolve your billing concern to your satisfaction. We truly appreciate your kind words and look forward to assisting you again in the future.
Road trip to Scandanavia
Road trip to Scandanavia, eSim transferred networks from UK, France, Belgium, Netherlands, Germany and Denmark with no problems at all. Great coverage and connectivity. Good price too.
31 August 2026
Reply from Maya Mobile
We're so happy to hear our eSIM provided such seamless network transfers and excellent coverage throughout your trip! It's wonderful to know you found our service reliable and well-priced. Thank you for sharing your positive experience with us!
Good service
Needed a refund because I accidentally bought 2 plans for 1 phone. Was quickly helped through WhatsApp by Diana. All went well and my questions were quickly answered. The internet works well in Canada!
31 August 2026
Unprompted review
Reply from Maya Mobile
We are delighted to hear about your positive experience with our service. We truly appreciate your kind words and feedback!
Diana was helpful and understanding
Diana was helpful and understanding. My new iphone had its camera fail after only months. I got a warranty replacement phone, but I could not transfer my active eSim to the new phone. Diana was able to get me a replacement eSim to cover the time and data I had remaining. Much appreciated.
31 August 2026
Unprompted review
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