OMG!! Jacket is beautiful - exactly as shown but what you can't see is how amazing it feels. Just gorgeous. But the best bit was their customer service was exemplary. I'm always wary when purchasing o... See more
Company replied
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OMG!! Jacket is beautiful - exactly as shown but what you can't see is how amazing it feels. Just gorgeous. But the best bit was their customer service was exemplary. I'm always wary when purchasing o... See more
Company replied
I don’t usually like ordering clothes online as I’ve had some bad experiences but Matea Designs provided prompt & friendly customer service. The dress I ordered arrived quickly & beautifully presented... See more
Company replied
Perfect sizing. White maxi skirt was exactly as pictured. Comfortable and lightweight material without looking cheap. Perfect for dressing up and casual wear. Delivery times were pretty good- received... See more
Company replied
Goods returned (with Matea approval) and acknowledgment of receipt of goods by Matea on 26 th November but no refund received. Two weeks have now passed since Matea received the return.
Company replied
Matea Designs is forging a boutique brand where each season aims to produce a mix of garments that combines ready-to-wear outfits one of a kind, timeless pieces that are unique & individual. Launched in 2014, Matea Designs is a creation born from a passion that Matea Saule had to create a brand that would encapsulate the beauty of a woman’s body & empower women to feel good from the outside in. Drawing on inspiration from her European dressmaking heritage, Matea completed studies in fashion then later in Business/Commerce. Matea Designs has grown rapidly due to a strong following and Matea’s ability and creativity to produce unique and sought after garments.
P.O. Box 14, 3163, Melbourne, Australia
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Bought something for my girlfriend's birthday, lovely product - easy to deal with. She loved it, thanks Matea Designs !
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