Masterworks Reviews 

Masterworks is an online platform that allows individuals to invest in shares of blue-chip artworks, typically by well-known artists such as Basquiat, Banksy, Picasso, and Monet. Rather than purchasing entire pieces, investors can buy fractional shares, similar to how shares in a company are traded. Good experience starting my account!

Informative, thorough, and respectful of my time. Zero pressure. Some difficulty with internet interface. Otherwise relatively quick and easy. Superb inventory.

East account opening process. Very helpful staff.

Great background and information on the art and the site and purchase process is easy and understandable.

The most intuitive seamless investment process online for an alternative, or any, asset class! Bravo!

Very professional, accommodating and friendly representatives - A pleasure with whom to conduct business!

Very helpful on how to start and practical advice. Just the diversification I was looking to achieve. Easy set-up to get account started.

Ivan and Alanna were great to work with. They both handled setting up my account quickly.

Master Works made a very good presentation. They are “democratizing” the field of art investment. I’m in. I don’t know. I’ve been pretty sure they’re over there.

I had issues with actually sending money to the company for the investment. Initially it seemed that the company wanted to get full access to my bank account and information, which i found very concerning. When I raised a question, I was told to use the routing number to transfer from my checking account, but after several attempts, with people from the company assisting, it was apparent this was not going to work.

Eventually i ended up wiring the funds, but never received a confirmation that the funds were received, in spite of requests, and the on line account information seemed to indicate that the amount was still outstanding. Since i am getting this survey, i assume it has been received, but i would have appreciated receiving an email confirming receipt, in response to my request.

Solid platform - wish you could see progress on returns and exit strategy before investments

Confidence in the people I dealt with. Appreciate the service in general.

The best part about it was that the staff was very helpful which made the process that much easier.

Flexible, willing to help, and offered me something palatable to my artistic AND investing taste. Also Ivan was easy to work with and very courteous. Very pleasant onboarding.

If you ever want to invest in art and have no clue how to or don’t know anything about art, Masterworks is great they have a set of financial advisors that explain how things work from A-Z.

General average experience in comparison to other investment platforms. The interface is confusing and clunky. Painting I've invested in are missing and limited information is presented unless you dig deeper into the fine print. Limited transparency on the process, and onboarding experience was exceptionally pushy.

Great team, appreciated the double & triple checking through the calls for security. They use Plaid for a secure connection to the bank. They worked with my teeny tiny budget as well.

10/10 on this platform; they have great people on the team. Textbook salesmanship and quality follow-up as well.

Sara and Layla were great!!!