MasterCubeStore Reviews 5,280

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

It's very nice to have a cubing store without ridiculous shipping costs to Europe. The only shame is that the range of items sold is a fair bit smaller compared to the US-based stores, but for less sp... See more

Rated 5 out of 5 stars

I ordered some cubes and accidentally ordered something out of stock which was completely my own fault. When I noticed this I contacted them asking if the cubes could be removed from my order or repla... See more

Rated 5 out of 5 stars

Delivery time isn't great but choices, prices and gifts are awesome so I wouldn't buy somewhere else

Rated 5 out of 5 stars

I received a hand-written note to explain I got 1 free cube upgrade on top of the 4 cubes I ordered. This felt very personal. I showed it to my wife and she said 'wauw you don't have this situation... See more

Company details

  1. Toy Store
  2. Children's Toys Store
  3. Hobby Store

Written by the company

Welcome to MasterCubeStore, home to Europe’s largest selection of cubes, speedcubes, and other exciting puzzles and challenges, all at competitive prices! With brands like Rubik’s, Gan, MoYu, and many, many more. We offer a wide array of games, for every enthusiast, whether you’re a competitive speedcuber, a casual puzzle solver, or just looking for a fun mental workout, we’ve got something for everyone! Our collection features a wide range of IQ puzzles and brain-teasers, perfect for both beginners and seasoned pros. At MasterCubeStore, we’re committed to providing exceptional customer service, fast delivery, and a seamless shopping experience. With over 175,000 satisfied customers and a passion for puzzling, we’ve become the go-to store for cubers and intellectuals across Europe. Have questions or need assistance? Our support team is here to help -Just reach out!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(5,280)

662 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We will cooperate again.

I usually shop online to save time, and your site provided an excellent experience. Wide selection at reasonable prices and easy and fast payment. I encountered good communication and precise tracking of the shipment. A small gift with my first purchase was a big plus.

6 October 2023
Unprompted review
Rated 5 out of 5 stars

Fast delivery, Fair prices

This is my second purchase. As like the first time, again fast delivery to Germany. And as usual: excellent choice of puzzles at fair prices. Also customer service was beyond any compare - prompt feedback and respect to customer.

16 September 2023
Unprompted review
Rated 4 out of 5 stars

Cubes were as good as described in…

Cubes were as good as described in website.

After order the delivery took one day, from Denmark to Finland, but after that it took five days before local post carried to me.

19 September 2023
Unprompted review
Rated 4 out of 5 stars

Amazing!

I love the website. I have ordered twice. The only criticism I can give is the "filter" system.as I am quite a new cuber, I bought cheap cubes, however, when filtering by lowest price, a lot of the discounted cubes came up. While I understand why you would do that, I would still prefer to have the filter work perfectly.

21 August 2023
Unprompted review
Rated 5 out of 5 stars

Truly off the charts amazing customer service

Their customer service is truly amazing. Rarely have I experienced such generosity and willingness to make the purchase such a great experience.

We ordered a product for my 9 year old son. According to the tracking code it never was picked up by the delivery company. When I contacted MasterCubeStore a week after order, they reacted immediately and sent another one. Not too much later the cube arrived. They went the extra mile to make sure their product was delivered (they could have said to wait yet another week). Thank you MasterCubeStore!!

2 August 2023
Unprompted review
Rated 1 out of 5 stars

Right now as I still have not received…

Right now as I still have not received my order! And this is the last reminder of giving feedback.

17 June 2023
MasterCubeStore logo

Reply from MasterCubeStore

We are sorry, you can contact us by email:"info@mastercubestore.dk"
Then I am sure we can find our order

Regards
Mads
MasterCubeStore

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look