Massage Tools Reviews 78

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

All six exam chairs were packaged properly and were without damage. The few items that need attached (arms and headrest) are very easy to assemble, less than 5 minutes total, and the chair is ready to... See more

Rated 5 out of 5 stars

I needed a portable table that a 77 year-old could carry. This table is amazingly light, especially if the face cushion and holder are stored separately. You just have to remember to open with the l... See more

Rated 1 out of 5 stars

Ordered a brand new electric massage table with white glove delivery. Table arrived damaged and after 15 days of going back and forth with Massage Tooks with no answer, the owner of the business final... See more

Company replied

Rated 5 out of 5 stars

: I have a really high quality portable table and only needed the option to adjust the height during a service. I didn't want to buy an electric table. So, when I found this lift kit, I was thrilled.... See more

Company details

  1. Physiotherapy Equipment Supplier
  2. Pharmacy

Written by the company

Whether you want professional-quality massage tables & equipment or at-home spa products, you'll find it at MassageTools.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

78 reviews

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No history of asking for reviews

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4.3

All reviews

(78)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this steamer!

Love this steamer!! Best I've ever used. Extremely easy to operate, bendy top to position accurately, well made and love the different steam strength levels 1-5!

17 May 2018
Unprompted review
Rated 5 out of 5 stars

Just Excellent

Excellent products, quick delivery and responsive customer service. I highly recommend Massage Tools for all your needs.

17 May 2018
Unprompted review
Rated 1 out of 5 stars

Bad experience with the company

Bad experience with the company. Make sure to check the bottom of the page and the return policy, they automatically check the box that indicates you have read the return policy when checking out, instead of allowing you to do so on your own. This is deceiving, the box should not be automatically checked. They charge you restocking fees and shipping fees in order to return an item, so I ended up losing $60.00 on a $450.00 item to return it, which is absurd. There are plenty other websites that offer the same items at similar prices and have an easy return policy, and do not automatically check boxes. If the website had allowed me the opportunity to check the return policy box myself. I would have read their policy and never ordered the item in the 1st place. Be aware the checked box is located at the bottom of the page in small letters, below the button to finalize your purchase, so if you do not scroll all the way down, you will not know the box is even checked.

17 May 2018
Unprompted review
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