Mary Tanks Reviews 

301
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 264 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the excellent customer service and quick response times when addressing concerns, appreciating the helpfulness and understanding from the support team, especially for replacements. However, many customers frequently report significant issues with product sizing, often finding items either too small or too large despite following recommendations. Additionally, some reviewers express disappointment with product quality, noting flimsy materials, poor stitching, and bra inserts that shift or fall out after washing. Concerns also arise that the actual product differs from advertised images, particularly in finishing, and a few customers experienced significant order delays.

What people talk about most

Product

Consumers find product quality and sizing to be ambiguous, with many expressing disappointment. Reviewers... See more

Quality

Clients share ambiguous opinions on quality, with many expressing significant disappointment. Reviewers... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over delayed or... See more

Response time

Customers had positive experiences with response times, frequently praising the prompt and quick replies to... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The tanks are obviously made for the Asian market and 12 D is classed as large but still bears no correlation to bust size. In Australia a 12D correlated to a 34 inch bust. However, when I contact... See more

Rated 4 out of 5 stars

The parcel took 10 days to arrive which is more than expected these days. I have had parcels arrive from overseas in only a couple of days sometimes. However the seller warned in advance that they wer... See more

Rated 2 out of 5 stars

Don’t believe the advertising hype. Sizing was smaller than their recommendation and it’s a flimsy item, unlike the doctored advertising pictures. Website doesn’t load. Wore for a few hours and althou... See more

Rated 5 out of 5 stars

I ordered two tanks, one size larger as suggested, however, when they came yesterday after 2weeks or so, they were too big. The fabric is thinner than expected and looks different from the website b... See more


Company details


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3.4

Average

TrustScore 3.5 out of 5

301 reviews

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3.4

All reviews

(301)

289 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No full refund and comes from CHINA!

I ordered as per size chart but didn’t fit also material is awful and would be very hot! Won’t give full refund only offered 30% which I refused and then offered 50% , I took that as I didn’t think I d get anymore, also from CHINA!!! Don’t order these!!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Support

After 20 days, and several emails to follow up the delay (which were responded to and followed up almost immediately), my order finally arrived. Sadly, the tanks I ordered did not fit. However, after emailing Customer Support and explaining the issue, they were more than happy to replace the full order with a different size, albeit with a minimal postal charge. I couldn’t be happier with the Customer Support Team and how quickly and efficiently they respond to issues. Thank you.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

I couldn't be happier with the service…

I couldn't be happier with the service I've received from Mary's Tanks. The original purchase was easy and efficiently delivered. I ordered the wrong size and thought that was the end of it, but when I found I could get replacements, Mary's Tanks couldn't have been more helpful, both in advising the size I required and the speed of delivering the replacements. So friendly and communicative as well! The tanks themselves are everything I hoped for - one VERY happy customer!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Whilst the garments are not suitable…

Whilst the garments are not suitable for me, Alex took the time to ask for my measurements to see if there was a size suitable. Alex was honest and upfront about the sizing and did not fancy it up to make me buy something that in all probability, would not fit. Congratulations on the transparency.

29 June 2026
Unprompted review
Rated 3 out of 5 stars

help to keep lining straight

I started really loving my tops, but since washing them a few times I fine the bra linings don’t stay in place & keep double in half…I feel they need to be stitched in place…it’s not easy to get them straight, but they don’t stay that way….any help to stop this🎈

28 June 2026
Unprompted review
Rated 1 out of 5 stars

Poor product misleading advertising

1. The fabric is nylon ,see through and unsuitable for summer wear when it would normally be worn Totally different look to that advertised. I expected some cotton
2. Sizing chart is way out XL would be lucky to it a size 12B
3. Took a long time to be delivered and came in the delivery packaging that comes from YTO china.
Very poor product

28 June 2026
Unprompted review
Rated 2 out of 5 stars

Don't believe the hype, just buy a Uniqlo tank top instead.

This product is not as good as advertised. The site advised to size up so I ordered XL instead of my usual M/L. While it fits, it does not give the support it markets. I also expected stitched in cup supports, but they were not and folded over inside after gentle machine wash and were difficult to straighten out again. Much better to buy Uniqlo tank tops!

12 June 2026
Unprompted review
Rated 1 out of 5 stars

Beware. Ghost company scamming customers

This is a ghost store selling junk products drop shipped from mainland China. Also marketed as "Lyn's Tanks" (.co.nz site now shut down), "Maggies Tanks" and "Rosie Tanks". Items are very poor quality, made from cheap fabric, and sized much smaller than advertised. Similar products can be purchased on Temu for as little as NZ$3. The website's reviews, marketing, and product claims are entirely fabricated. Customers report issues with getting refunds, or being offered partial refunds as a 'goodwill gesture'. Do NOT accept this.

If you've purchased from this store, report as a scam and request a chargeback through your credit card provider. If you paid via Shopify, report the store to Shopify as a suspected scam, along with Facebook/Google advertisements. You can also report to Australian Govt Scamwatch.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Although my size was incorrect by the…

Although my size was incorrect by the sizing chart . Mary Tanks received my message and they answered me within hours and have done a new shipment with sizing up . I could not complain about their service and help , I would recommend their product but sizing up would be advisable . It’s a great concept for most women .

26 June 2026
Unprompted review
Rated 1 out of 5 stars

No returns, no refund, no quality

Note: No 'au' in website. Don't believe the images about Australia Post delivery, which implies a local company but is not (apparently from Miami, but posted from elsewhere). Also, they have a no refund policy and no returns, which you won't want when you see that these are instant landfill.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Prompt reply and fast delivery to…

Prompt reply and fast delivery to Western Australia, and these tanks are the best thing since sliced bread. I wish I had ordered the first time I saw the ad. They are so comfortable to wear, no more headaches from the drag down on my shoulders and moreover no more bulges. I couldnt be happier.🤗

21 May 2026
Unprompted review

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