Martin and Pole (Reading) Reviews 

62
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We would highly recommend Martin & Pole (Reading). Joe and his team, Katherine and Dawn, were professional, proactive, and incredibly helpful throughout the process. They arranged many viewings and... See more

Company replied

Rated 5 out of 5 stars

Selling a house after 37 years residence is a daunting prospect. Joe and his team in Maiden Erlegh made a huge difference with their local knowledge and connections and continuing attention to detai... See more

Company replied

Rated 5 out of 5 stars

We would like to thank Mr. Joe Gregory and Martin and Pole for helping us to buy our first house. Joe was very helpful right from arranging viewing to every single steps there after. He was... See more

Company replied

Rated 5 out of 5 stars

Can’t praise Martin & Pole enough - professional, courteous, grounded and prepared to the heavy lifting for you, this firm earns its (very reasonable) fee and delivers results. Joe Gregory and his col... See more

Company replied

Company details

  1. Money & Insurance

Written by the company

Martin & Pole (Earley) are Estate Agents, Auctioneers and Chartered Surveyors in Earley with an associated office in Wokingham. We are able to provide professional and qualified advice on most property related matters. We are regulated by the Royal Institution of Chartered Surveyors and the Earley office is run by Joe Gregory who is a licensed member of The National Association of Estate Agents. We cover the whole of the Reading and Wokingham regions, with a special interest in the Maiden Erlegh area. Our first duty is to our Client – in other words, no decisions are made for our own personal benefit before that of the Client. How many other firms can boast this?


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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4.8

All reviews

(62)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Best estate agents in Berkshire

Over the last decade or so I have used Martin & Pole to sell two properties, one of which was a complicated sale, and throughout both, Joe and his colleagues offered excellent service and communication of updates throughout the process and went above and beyond to make the process as stress-free as possible. I would highly recommend them. Martin & Pole also happened to be the agents on my first property purchase too, and again, I cannot fault the service provided to me as a buyer.

28 April 2023
Unprompted review
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Reply from Martin and Pole (Reading)

Hi Pete, thank you for the review an comments, its very much appreciated.

Rated 5 out of 5 stars

First Rate

Can’t praise Martin & Pole enough - professional, courteous, grounded and prepared to the heavy lifting for you, this firm earns its (very reasonable) fee and delivers results. Joe Gregory and his colleagues know the area and can help weed out the chaff from the wheat. Highly recommend.

11 April 2023
Unprompted review
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Reply from Martin and Pole (Reading)

Thank you for the review, its very much appreciated

Rated 5 out of 5 stars

House purchase

Together with my husband, we are very grateful for the support Joe from Martin & Pole provided us with in the process of buying our first home. Joe had an answer to our every enquiry the moment we contacted him, very well informed about anything relating to the process of buying the property. Thanks to his support, the whole process went rather smoothly. He was a great link between us, our solicitors, the sellers & their solicitors, chasing matters up to speed up the process. We would highly recommend the agency itself as well as every time we called, they were professional, kind, approachable and the messages were always passed through to appropriate people as needed. Great team work! Thank you once again! :)

16 January 2023
Unprompted review
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Reply from Martin and Pole (Reading)

Hi Agnieszka, thank you for your kind review, its really appreciated. I wish you all the best in your new home

Rated 5 out of 5 stars

Fantastic Experience

We purchased a property with Martin and Pole and was in regular contact with the estate agent Joe. The entire process was made very simple and stress-free by Joe’s professional service and regular communication.

After dealing with some other estate agents I won’t name, Martin and Pole were fantastic across the entire process in comparison.

23 November 2022
Unprompted review
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Reply from Martin and Pole (Reading)

Hi George, thanks for the kind review, its appreciated.

Rated 5 out of 5 stars

Don't go anywhere else!

We cannot praise Joe Gregory and his team highly enough. He gave us lots of useful advice before he marketed our home and was usually available to talk to at any time. If he was out of the office, he always promptly returned our calls. He kept us fully updated every step of the way. An excellent and very professional service.

5 September 2022
Unprompted review
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Reply from Martin and Pole (Reading)

Dear Pat & Ann, thank you for the kind review, its very much appreciated. I wish you all the best in your new home

Rated 5 out of 5 stars

We would like to thank Mr Joe Gregory

We would like to thank Mr. Joe Gregory and Martin and Pole for helping us to buy our first house.

Joe was very helpful right from arranging viewing to every single steps there after. He was calling us regularly and extended his support and guidance.

As we were first time buyers, Joe's suggestion/guidance was very helpful.

We are extremely thankful to Joe Gregory as well as Martin and Pole.

Regards,
Aravind & Lakshmi

15 August 2022
Unprompted review
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Reply from Martin and Pole (Reading)

Dear Aravind & Lakshmi, thank you so much for the kind words and I wish you all the very best in your new home

Rated 5 out of 5 stars

Excellent experience with Martin and Pole

Joe Gregory and his colleagues at Martin and Pole did a first class job, firstly managing our rental property for us for three years, and then selling it quickly when we decided to dispose of it Joe and his team were very professional and couldn't have been easier to deal with. I would hesitate to use them again.

9 June 2022
Unprompted review
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Reply from Martin and Pole (Reading)

Thank you for the review, its much appreciated

Rated 1 out of 5 stars

I was disappointed with the service at…

I was disappointed with the service at Martin and Pole. I was made to feel like a naughty school child for missing calls during the week when I was at work, and was scoffed at for asking for a property viewing the day after the call. I immediately followed the conversation by getting in touch with Dexters, who were so lovely and understanding and organised two property viewings for me the day after with no problems at all. I’d suggest looking elsewhere if you get the opportunity to!

7 May 2022
Unprompted review
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Reply from Martin and Pole (Reading)

Dear Alice, I am really sorry your experience led you to leave a 1-star review. We are really proud of our reviews, as you see they are all 5-star. We are hoping that we might have been confused with another agent because neither my colleague nor I recognise such a phone call and we are a small firm in Earley whereas the firm you compare us to is a large London agent. If you want to provide more detail or contact us directly about your complaint we can look it to it further.

Rated 5 out of 5 stars

Buyer's review

I want to say thank you for Joe & Katherine’s works and help on my purchase of a property recently. Although I am a first-time home buyer and lack experience, they explained the details of the process clearly. They also did a well presented advertisement in Rightmove to highlight the characters of the property. The purchase is now successfully completed. We want to express our appreciation with their work on managing the whole transaction professionally. The process won’t go so smoothly without their efforts.

21 February 2022
Unprompted review
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Reply from Martin and Pole (Reading)

Dear Philip, thank you for the review, we appreciate it and wish you all the best in your new home

Rated 5 out of 5 stars

Great house selling experience

We recently had to sell my parents house after the passed away last year and after doing some due diligence around which Estate Agents to chose to sell the property, we chose Martin & Pole in Earley. Right from the start Joe, Katherine and the team were both highly professional, always kept us up to date and their commission rate was extremely competitive. The process from start to finish was very slick not only did we get a great price for the property, every little detail was explained to us right the way through to completion. At times they even went above and beyond which was great. I would have no hesitation at all in recommending Martin & Pole should you need to sell your property. Thank you.

18 October 2021
Unprompted review
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Reply from Martin and Pole (Reading)

Dear Stuart, sorry for not responding sooner but I wanted to say thank you very much for your kind comments, we all really appreciate it

Rated 5 out of 5 stars

I am a buyer and Joe and his team of…

I am a buyer and Joe and his team of Martin and Pole helped a lot during the course of my purchase. I much appreciated their efficient help and timely response!

29 September 2021
Unprompted review
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Reply from Martin and Pole (Reading)

Thank you so much for this review, it is really appreciated. I wish you all the best in your new house.

Rated 5 out of 5 stars

A very professional service

A very professional service from Joe and the team. But more than that, having not moved in 25 years, Joe provided guidance and advice during the whole time, from the house going on the market through to completion day, and I always felt that he was working hard on my behalf. I would highly recommend them.

2 July 2021
Unprompted review
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Reply from Martin and Pole (Reading)

Dear Sue, thank you very much for this review, I really appreciate it

Rated 5 out of 5 stars

House Sale

Joe and the team at Martin and Pole were outstanding when selling my house. During a tricky time of Covid restrictions, the virtual tour was very professionally done and they managed all viewings extremely well. I found Joe's advice invaluable throughout the process. They dealt amazingly well with a very difficult and demanding buyer. I can't recommend them enough!

28 June 2021
Unprompted review
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Reply from Martin and Pole (Reading)

Thank you for the review, we very much appreciate it

Rated 5 out of 5 stars

I highly recommend this estate agent

I highly recommend this estate agent. Joe from the Lower Early office was very kind and helpful to my client, an elderly gentleman.
He kept us informed at all times and had our best interest at heart.
Good value for money and very professional

31 March 2021
Unprompted review
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Reply from Martin and Pole (Reading)

Dear Melanie, Thank you for the review, its much appreciated.

Rated 5 out of 5 stars

Martin and Pole (Wokingham)

Martin and Pole (Wokingham)

I have been a tenant at a property through Martin and Pole,Wokingham office for 5 years. All the staff I had contact with were very helpful, understanding,professional and friendly. I highly recommend the Lettings and Property Management Team at Martin and Pole Wokingham office. Thank You for helping me and my family feel at home!

13 October 2020
Unprompted review
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Reply from Martin and Pole (Reading)

Thank you for your kind comments and review, its really appreciated

Rated 5 out of 5 stars

Very professional

Great service, communication and professionalism. Taken us a while to move the sale through Covid but Joe kept us informed throughout, has made the whole experience a lot easier.

14 August 2020
Unprompted review
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Reply from Martin and Pole (Reading)

Thank you for your review, Its appreciated.

Rated 5 out of 5 stars

Knowledgeable and honest service

Joe and the team are knowledgeable and experienced and offer sound advice in what was a tough market when we sold in early 2019. Joe managed to convince our buyer that although our house was not meeting their exact spec it could do and was in a good location to make any extra investment worthwhile. Joe's weekly updates during the sale are delivered in a calm and honest manner giving us the confidence that the sale would reach a positive conclusion.

25 August 2019
Unprompted review
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Reply from Martin and Pole (Reading)

Thank you for the review and comments, they are very much appreciated.

Rated 5 out of 5 stars

Sale of our House .......

Joe Gregory and his Martin and Pole (Earley) team were brilliant and dedicated in securing the recent sale of our house. From day one to completion we had regular updates, information about potential viewings and follow ups. The team oversaw all the viewings (30 plus families). They tried to arrange viewings on Fridays and Saturdays which was a great help. We felt so confident in handing Joe our keys - the house was always in safe hands.
Thanks to you all ...... we would recommend Martin and Pole every time.

24 February 2019
Unprompted review
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Reply from Martin and Pole (Reading)

Thank you very much for the comments, they are appreciated

Rated 5 out of 5 stars

Cannot fault service from the Wokingham office (especially Giles)

We used Martin & Pole in Wokingham for the purchase of our dream home.

Giles was fantastic throughout the whole process, we had very open communication and always had a good understanding of what was happening.

Really can't recommend them, or Giles, more!

3 January 2019
Unprompted review
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Reply from Martin and Pole (Reading)

Thank you for your review and comments, they are much appreciated - we wish you all the best in your new home

Rated 5 out of 5 stars

Thanks Martin & Pole

I cannot recommend Martin & Pole highly enough. Joe Gregory did an excellent job recently with the sale of my mothers house in Earley. I looked at 3 local agents but Joe's, professionalism, experience and knowledge of the area made it an easy choice to go with Martin & Pole. The personal touch and their commitment to ensuring a buyer is found and the process runs smoothly from start to finish is second to none. And I can be sure that they give the same consistent commitment to buyers in the process as we bought our own house through them 16 years ago! Thanks Joe.

28 October 2018
Unprompted review
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Reply from Martin and Pole (Reading)

Thanks Tim, your comments are appreciated. I am pleased you were happy with the service

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