Marthalondon Reviews 

310
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I unfortunately didn't read reviews before ordering two Theo t-shirts. What arrived is nothing like the advert pictures. Pictures show a self coloured shirt what arrived is a shiny, probably polyester... See more

Rated 1 out of 5 stars

Avoid at all costs. Rooky error but I did not check here before buying. The shirts are nice but far too small, when I asked for a refund (the bigger size was only 4cm larger so not much use) I was tol... See more

Rated 1 out of 5 stars

The advert is deceiving, they look like a London retailer, but not until you buy do you find out the clothes come from china. After 3/4 weeks wait it’s delivered by evri, when the order states pay £3.... See more

Rated 1 out of 5 stars

This company are absolute scammers. The dress I received was cheap and tacky and far too small. They will not refund as the item was in a sale and have offered me a whole £2.80 refund which they con... See more

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1.1

Bad

TrustScore 1 out of 5

310 reviews

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No history of asking for reviews

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1.1

All reviews

(310)

310 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please stay well away from this company…

Please stay well away from this company paid over 60 euro for a red dress. The dress looked really nice and good quality on website. Dress got delivered and you can see through it. The material is that bad and out of shape. Please do not I repeat do not waste your money stay well away from this company.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Avoid – Misleading product, poor quality, no returns support

I ordered what was advertised as the Maxime Men’s Casual Vintage Polo Shirt for £30 as a Christmas gift for my dad. The website described it as “handmade with care and passion,” “soft fabric, gentle on the skin,” and offering a 30-day money-back guarantee.”

What arrived after three weeks was nothing like the listing. An awful, cheap polyester shirt, clearly drop-shipped from China. The fabric felt synthetic and flimsy – genuinely so poor that I’m convinced it would melt or go up instantly if exposed to heat. Completely unsuitable as a gift and nowhere near the product shown online.

I contacted Martha London to request a returns form, but despite emailing, I’ve received no response. Their advertised money-back guarantee is clearly meaningless – no returns process, no customer service, nothing.

This mirrors what other reviewers have said – misleading descriptions, poor-quality items, and false guarantees. I regret not reading the reviews beforehand and feel misled by their Trustpilot score.

Save your money and shop elsewhere.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Just received my order

Just received my order, and to be honest I'm very disappointed. I didn't realise the Trust pilot reviews were false until I came here. The jumpers are very poor quality and sizing could be better. After reading the reviews here I don't expect to get my money back. Buy will update if the company is at least honest about their returns guarantee

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

The jumper I ordered was advertised as cashmere but was polyester and different colours from the advertised product. I contacted the company to ask for the jumper as advertised but have yet to receive a satisfactory response. Do not buy from this company.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

This company offers sub standard…

This company offers sub standard products incorrectly discribed and then refuse statutory right for redund as advertised and quote the policy on reduced or sale items as excluded when all items are in sale so if you are not satisfied no refund is paid only an offer to reduce any other item ..total rip off and woyld never buy anything from this company

1 January 2026
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY

Very poor quality product, I'll fitting, flimsy and has no labels.
Return label not included as promised.
Emailed them to request return and refund, no response. I have no hope of receiving my money back.
Do not buy from this company.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY LIKE THE PLAGUE!

I recently ordered a trench coat that was meant to be padded and insulated. I spent fifty seven pounds on the jacket in a sale where it was meant to be one hundred & twenty pounds.

What I actually received was a crappy, thin polyester based piece of cloth that was worth about ten pounds.

It says they are UK based, but they are lying. It's from China, and it comes from china too.

How the hell are these people still allowed to trade, when they are generally ripping people off with poor quality clothing at extortionate prices.

What makes me laugh is when you go on their website, it says their Trust Pilot ratings are four to four and a half out of 5 yet, when you come here, they barely scrape one star.

Please, please please stay away from this company.

YOU HAVE BEEN WARNED!!!

31 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a porcelain cats head

Ordered a porcelain cats head. What was delivered is complete piece of junk, a total lump of plastic with painted eyes. that looks disgusting and pathetic. There guarantee states easy returns and a full refund !! I have been trying for two painful months ! And it’s impossible to get your money back and you have to send it back to china at your own cost. They are a complete scam, nothing more than a bunch of corrupt crooks that con you out of your hard earned cash. Read trustpilot first so you don’t get robbed and fooled.
Barbara shaw

25 November 2025
Unprompted review
Rated 1 out of 5 stars

They tell lies

They tell lies. Waterproof Jacket NOT Waterproof. I mean not even slightly water resistant.
Everything is always reduced so they won't refund on promotional offers. Which means they NEVER REFUND which is illegal as there products are NOT what they say they are.
Stay well away from this company if you have any sense.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't Touch

Disgusting company, send extremely poor quality goods which also are incorrectly sized, then won't provide a refund just want to give you a discount off more poor quality clothing@^%#
As others say DONT TOUCH THIS COMPANY, REPORT THEM

31 December 2025
Unprompted review
Rated 1 out of 5 stars

Mens crap shirts

Do not get fooled into buying the mens shirts they advertise,They are the worst thing I have ever brought.I suppose they will make good fire lighters.

30 December 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish Chinese company

This company is awful do not buy anything from them quality is very poor and not anything like the advertised items and they want you to pay to return them to an international addresskeponw3ll clear if 5hem

24 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't have anything to do with this…

Don't have anything to do with this bunch of con artists.
I paid express delivery, it still arrived three weeks later, after Christmas and the most appalling plastic quality ever.
London is obviously now in China.

28 December 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!

DO NOT BUY FROM THIS COMPANY!!
A company that uses “promotions” as a way to not provide a refund on items that are poor quality and clearly not as advertised. Absolutely appalling!

28 November 2025
Unprompted review

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