I appreciated the speed of delivery and communication by Marshalls. When not living near a nursery, it's a valuable service. The plants arrived in fairly good order. The first batch appeared to be a l... See more
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About Marshalls Garden
Written by the company
About Us
Trusted By Gardeners Since 1940.
With a rich heritage spanning 75 years, Marshall's Garden is a revered name in gardening, founded in the 1940s with a heartfelt passion for supplying premium vegetable seeds and plants. Evolving into a leading online garden retailer, we are run by gardeners, for gardeners.
At Marshalls Garden, we're dedicated to simplifying gardening, making it an accessible and enjoyable experience for all. Our commitment extends beyond providing reliable and easily understandable information to offering expert guidance from our UK-based team of gardening experts, available seven days a week.
Garnering a 4.5-star Google Trusted Stores rating and a stellar 5-star Feefo service rating, we pride ourselves on unparalleled customer service. Recognised by Gardening Which Magazine and the Royal Horticultural Society, we stand as a beacon of gardening excellence, ensuring every product we offer, from premium supplies to expert advice, meets the highest standards for the satisfaction of both seasoned and aspiring gardeners alike.
Marshalls Garden Premium Gardening Supplies
Written by the company

- Trusted by Gardener’s for 75 Years
- Founded in the 1940s, Marshall's Garden has been a trusted name in gardening for over seven decades. Our journey began with a passion for supplying vegetable seeds and plants, evolving into an online specialist garden retailer run by gardeners for gardeners with a profound love for plants.
- Gardening Made Simple
- At Marshalls Garden, our core mission is to make gardening an enjoyable and accessible experience for everyone. We believe that gardening should be a joy, not a challenge. That's why we've committed ourselves to providing information that is not only reliable but also easy to understand. Whether you're seeking basic tips for starting your first garden or looking to refine advanced techniques, Marshalls Garden is your go-to source for all things gardening.
- Expert Assistance from a UK team
- At Marshall's Garden, we pride ourselves on offering unparalleled customer service. Our UK-based team of gardening experts is available seven days a week, ensuring that you receive the guidance and support you need to nurture your outdoor space. Marshalls Garden has earned a 4.5-star Google Trusted Stores rating and a glowing 5-star Feefo service rating.
- Commitment to Excellence
- Recognised by Gardening Which Magazine and the Royal Horticultural Society, we stand as a beacon of gardening excellence. At Marshalls Garden, we understand the importance of having top-quality supplies for your gardening journey. Our premium gardening supplies are meticulously selected to meet the highest standards, ensuring that every customer is fully satisfied. Whether you're a seasoned gardener or just starting, our commitment to quality extends to every product we offer.

Contact info
Alconbury Hill, PE28 4HY, Huntingdon, United Kingdom
- 01480774555
- contact.us@marshallsgarden.com
- marshallsgarden.com
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Good price and reliable speedy delivery
Prompt delivery and plants 🌵 N good…
Prompt delivery and plants 🌵 N good condition. Thanks
Good products and prompt delivery.
When you ring your are given a warm…
When you ring your are given a warm friendly personal welcome with helpful advice. Very quick to sort out any problems.
Excellent customer service
Excellent customer service - my query was dealt with speedily and problem resolved.
Good service and managed to receive…
Good service and managed to receive order in the time slot allocated.
I ordered the soil improver for a…
I ordered the soil improver for a friend as she is renovating her garden. The goods were delivered as stated and the company were easy to deal with
Poor delivery by Evri
I’d recently had a terrible experience with Evri’s delivery of Marshalls’ lovely veg seedlings. Nothing to do with Marshalls at all as their veg was in a secure box and had correct labelling etc.
after my seedlings arrived in a torn box and not in good condition due to being thrown around the Evri van, Marshall’s refunded what they couldn’t replace and replaced the damaged seedlings. Thank you Marshall’s for a fab customer service response. .
May use AI-assist with repliesRead more
Not good for packaging sensitive and young plants.s
Packaging of sensitive and young plants is not good at all. They need to improve this as other companies do treat their products with care. They also require photo evidence of any damage upon receipt. This is a get out as young plants need to be rescued quickly rather than spend time photographing them. Having used Marshalls a few times they should believe what you say and compensate. From my recent experience, I would not choose Marshalls again for providing young plants.

Reply from Marshalls Garden
Winter brassicas arrived on time
Winter brassicas arrived on time, healthy, and have planted out. They'e doing well. No problem with packaging or delivery.
Excellent service.
Product easy to order on line and delivered in good condition and in a reasonable time period.
Well delivered.
The service and products( plants} great…
The service and products( plants} great . Shame about the courier who seems to have little care for live plants.
Very helpful and extremely fast with…
Very helpful and extremely fast with the replacement. Thank you.
The post is not good sending plants it…
The post is not good sending plants it can take 2 weeks to come you need to use a different delivery service the 2nd plant was a bit betyer but not great i think you need to reconsider option especially in this weather

Reply from Marshalls Garden
Really impressed with how my plant was…
Really impressed with how my plant was packaged and the quality of the shrub
Happy Customer
Plant's were healthy and mature, arrived within a week or so without any problems and were well protected and packed.
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