`is it a scam? Order made 28 february and not received until today, 12 March. the name says "The MARK RYDEN Canada" but in fact package is shipped from mainland China. Their deleivery partner claimed... See more
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Chinese company, not Canadian as portrayed. I ordered two backpacks. One was okay and fit my needs. The other looked low quality compared to the product shot. I actually received two of the poo... See more
The backpack I ordered (Navarro, 17 inch) is of utterly poor quality. The left strap tore after approx. 6 months (fixed it at my own cost), and the zipper began tearing away after roughly a year. Of c... See more
The company did not deliver the product and is not replying emails. Writing a review here to see if I can get their attention, otherwise I'll have no choice but to reverse the credit card charge. Th... See more
Company details
Information provided by various external sources
Mark Ryden Canada is proud to be a member of the Mark Ryden Brand, and we are dedicated to hand picking the very best section of the collection for our customers. We may be new to the family but we are already shaking things up. Our approach is to bring you the most stylish tech savvy backpacks and accessories period. We understand the landscape, our cities and schools and our only goal is to kit you out with the very best gear for your lifestyle. Our dedication doesn’t end there either. Here’s more good stuff. When we became an official authorized Mark Ryden representative, we took on a huge responsibility of being a part of an amazing team. With that in mind, we also wanted to shake things up a bit and really reach out to you, the people that buy our product and earn your trust. Moving forward, as we launch in Canada, we want you to know that when you purchase any Mark Ryden products, we will always have your "BACK" (no pun intended) and offer you complete customer support and return guarantees, along with super fast shipping from our Canadian warehouse along with full customer support. We will always get you your products as quickly as possible and if there are ever any problems with your order, we will work with you directly to immediately create a solution. We love what we do and we are grateful that you chose our products. In return, we hold ourselves to a higher level and are dedicated to always offering you the very best in tech savvy wearables, and customer experience. Thank You Mark Ryden Canada
Contact info
649 College St., M6G1B7, Toronto, Canada
- info@markrydencanada.com
- markrydencanada.com
1.4
Bad
232 reviews
Hasn’t replied to negative reviews
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The size is smaller than I thought
The size is smaller than I thought, but everything else is as expected.
19 August 2021
Reply from Mark Ryden Canada
Thank You
My item took a while to get from Canada…
My item took a while to get from Canada to the US. But as I got to familiarize myself with my new item, I knew I made the right choice excellent…..I love it!
16 August 2021
Reply from Mark Ryden Canada
Thank You
Gréât quality
Gréât quality! It was everything I was looking for in a backpack. The ability to charge my phone on the go is a bonus. The price was extremely reasonable. I have already recommended to my coworkers to get this.
14 August 2021
Reply from Mark Ryden Canada
Thank You
This is a nice bag with lots of spaces…
This is a nice bag with lots of spaces well designed to keep your stuff organized
12 August 2021
Reply from Mark Ryden Canada
Thank You
Reply from Mark Ryden Canada
Thank You
I haven't received the product so not…
I haven't received the product so not able to give review.
10 August 2021
Reply from Mark Ryden Canada
Hi, Unfortunately your package was lost in transit and you were fully refunded.
Reply from Mark Ryden Canada
Thank You
Great Bag
Great Bag, delivery was very quick and very impressed with the quality of the bag, looking forward to seeing how long it will last for my road trips and gigs.
9 August 2021
Reply from Mark Ryden Canada
Thank You
No problems whatsoever
No problems whatsoever! Fast shipping, easy to track if you want. Which I did and there was no hassle. And the bag is great! Superb backpack! 💯 10 out of 10 for me!
7 August 2021
Reply from Mark Ryden Canada
Thank You
Top quality product
Top quality product delivered on time and I could not have been happier with the price.I've seen much lower quality packs go for much higher prices - the features and the quality were exactly what I wanted but never expected to find.
28 July 2021
Reply from Mark Ryden Canada
Thank You
Offered a better bag for same cost when…
Offered a better bag for same cost when found out the one originally purchased was defective.
12 July 2021
Reply from Mark Ryden Canada
Thank You
I really didn’t like the delivery…
I really didn’t like the delivery (until now the goods have not been delivered, I waiting more than month).
5 July 2021
Reply from Mark Ryden Canada
Hi and sorry for the delayed delivery. Your delivery actually took 2 weeks and not 1 month. We hope you are enjoying your bag.. 🙌
Mark Ryden bags are superb
Mark Ryden bags are superb. They provide space and style. It gives my customers that look and feeling of confidence and style as they use their bags.
I recommend these bags to everyone.
29 June 2021
Nice looking bag
Nice looking bag. Handy small zippered pockets for keys and smart phone. Recently used it as an overnight bag with my iPad, power bar and it worked well. I’ll be able to assess usefulness better when weather is cooler for long walks.
19 June 2021
I bought the bag for a Father’s Day…
I bought the bag for a Father’s Day gift for my partner but ended up giving to him early as his current work bag was falling apart. He’s absolutely in love with how much he can sit in the bag and how comfortable it is to wear, a great gift and a very happy guy.
21 May 2021
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