`is it a scam? Order made 28 february and not received until today, 12 March. the name says "The MARK RYDEN Canada" but in fact package is shipped from mainland China. Their deleivery partner claimed... See more
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Chinese company, not Canadian as portrayed. I ordered two backpacks. One was okay and fit my needs. The other looked low quality compared to the product shot. I actually received two of the poo... See more
The backpack I ordered (Navarro, 17 inch) is of utterly poor quality. The left strap tore after approx. 6 months (fixed it at my own cost), and the zipper began tearing away after roughly a year. Of c... See more
The company did not deliver the product and is not replying emails. Writing a review here to see if I can get their attention, otherwise I'll have no choice but to reverse the credit card charge. Th... See more
Company details
Information provided by various external sources
Mark Ryden Canada is proud to be a member of the Mark Ryden Brand, and we are dedicated to hand picking the very best section of the collection for our customers. We may be new to the family but we are already shaking things up. Our approach is to bring you the most stylish tech savvy backpacks and accessories period. We understand the landscape, our cities and schools and our only goal is to kit you out with the very best gear for your lifestyle. Our dedication doesn’t end there either. Here’s more good stuff. When we became an official authorized Mark Ryden representative, we took on a huge responsibility of being a part of an amazing team. With that in mind, we also wanted to shake things up a bit and really reach out to you, the people that buy our product and earn your trust. Moving forward, as we launch in Canada, we want you to know that when you purchase any Mark Ryden products, we will always have your "BACK" (no pun intended) and offer you complete customer support and return guarantees, along with super fast shipping from our Canadian warehouse along with full customer support. We will always get you your products as quickly as possible and if there are ever any problems with your order, we will work with you directly to immediately create a solution. We love what we do and we are grateful that you chose our products. In return, we hold ourselves to a higher level and are dedicated to always offering you the very best in tech savvy wearables, and customer experience. Thank You Mark Ryden Canada
Contact info
649 College St., M6G1B7, Toronto, Canada
- info@markrydencanada.com
- markrydencanada.com
1.4
Bad
232 reviews
Hasn’t replied to negative reviews
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Cool backpack with a capacity of 17.3 inches
I was looking for a cool backpack to hold a 17.3 inch laptop. I searched a lot of sites and watched a lot of videos, and finally ended up here. The service was quick and efficient - I was really very impressed. The backpack works and looks great after a few days of use! I recommend!
6 November 2021
Reply from Mark Ryden Canada
Thank You
Reply from Mark Ryden Canada
Thank You
Want to send back and want a refund
Want to send back and want a refund. No return address.
2 November 2021
Reply from Mark Ryden Canada
Hi, Our shipping and returns page has our return address clear and transparent. We also have a live chat and contact section.
Great bag small compacted and has place…
Great bag small compacted and has place for everything. Love the headphone flap. Don’t use it for headphones does great job keeping laptop power cord tidy
16 October 2021
Reply from Mark Ryden Canada
Thank You
Campus Backpack
I bought the Campus backpack with the help of Mark Ryden CEO (forgot his name). I was concerned if it would fit my 15.6" Asus Studiobook and the CEO sent photos of his 16" MacBook Pro fittIng nicely. He reassured me it would and it does AND the backpack is awesome!!!
12 October 2021
Reply from Mark Ryden Canada
Thank You
I did not receive the bag and no refund…
I did not receive the bag and no refund either, a lose lose situation
5 October 2021
Reply from Mark Ryden Canada
Hi, we want to apologize for the shipping issues, but the DHL tracking page indicated there was 3 attempts to deliver your package. We have now resolved this and you have received your bag.
I was very disappointed at the cheap…
I was very disappointed at the cheap design considering the cost I payed for odyssey brand. $142? There's only a couple small compartments n hold very little amount of spacing.
Then Its not worth returning cause the shipping to return is outrageous. I'd stick to the cheaper sturdy bagpacks.
5 October 2021
Nice experience
Nice experience. I liked they are very responsible and the articles are excellent.
1 October 2021
Reply from Mark Ryden Canada
Thank You
I have not recived my bags at this day…
I have not recived my bags at this day Sep 30th 2021. I did the purchase the Aug 30th 2021.
1 October 2021
10 outta 10
2nd purchase from them. Both times top notch service and amazing quality product. Zippers didn’t break or anything !!!
14 September 2021
Reply from Mark Ryden Canada
Thank You
Top notch tech bag!
Love this bag so far. Only reason it didn’t get 5 stars is that I would have liked a sternum strap and some elastic loops to hold the remaining part of the strap after tightening it.
13 September 2021
Reply from Mark Ryden Canada
Thank You
Amazing backpack
Amazing backpack, unfortunately there are no internal zippered pockets, but otherwise wonderful! It is a very comfortable spacious backpack and I love the fact that the USB/audio cable is removeable!
13 September 2021
Reply from Mark Ryden Canada
Thank You
Reply from Mark Ryden Canada
Thank You
Great product
Fast delivery, and an amazing product. It's the most innovative backpack I've purchased in years. Absolutely perfect for my needs.
11 September 2021
Reply from Mark Ryden Canada
Thank You
Reply from Mark Ryden Canada
Thank You
It was very professional and efficient
It was very professional and efficient. Congratulations.
28 August 2021
Reply from Mark Ryden Canada
Thank You
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