Very informative, looking carefully at moles and saying which ones she would send off to be looked at . Reassured me about all the others , and telling me there would be a six month follow up to keep... See more
Company replied
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Review summary
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Very professional service. Fast results. Only criticism (when my mole was thought to need further investigation) is that this isn't done directly with the GP surgery. The patient has to share the info... See more
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The reports were thorough. A very speedy response with results and reports sent via email in 2 days. Also received follow up calls after receiving reports asking if I can keep them updated on my progr... See more
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The company were so quick to get back to me one day after I had seen someone about about the situation. Gave me a follow up call lovely lady on the phone made you feel at ease gave me information feel... See more
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Company details
- Health Consultant
- also in
- Diagnostic Center
- Medical Diagnostic Imaging Center
- Self-Service Health Station
Written by the company
Get your mole checked by UK consultant dermatologists from the comfort of your own home. Map My Mole is the first app to include a certified Class 1 medical device with the service. Our bespoke dermoscope also called a dermatoscope attaches straight to your smart phone, allowing you to capture the detailed images needed by our experts. Our dermatoscope ensures our experts are compliant with the British Association of Dermatologists guidance on teledermatology. From first ordering your lens to receiving a report can take as little as 48 hours*. Our easy to use mobile app will guide you through the process of creating a mole submission for you or a family member.
Contact info
The Apex, Derriford business Park, PL6 5FL, Plymouth, United Kingdom
- support@mapmymole.com
- mapmymole.com
4.9
Excellent
336 reviews
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Reply from Mapmymole
Thank you so much!🫶🏼
Reply from Mapmymole
Thank you, Amy!😊
Excellent!!!!
Excellent!!! I phoned the practise and there was an appointment available the next day. At the appointment we discussed which moles needed attention. I received the results the same day. The reports were detailed and advice clear. Highly recommend.
1 July 2025
Reply from Mapmymole
Thank you so much for this review! We are so pleased you had a positive experience with us.😇
Waste of NHS money
I was asked to download the app as a trial from my doctors. I feel like this is another service of the NHS being privatised by the back door. I was at my GPs anyway for another appointment. The results from map my mole were inconclusive so after waiting for the lens then waiting for results I had to book an appointment and go back to GP anyway. Luckily my mole is fine but that was two weeks wasted and a fee paid by the NHS for a service that could have been carried out in two minutes by my GP
The lens came quickly. It was fiddly getting a good photo and luckily mole is on top of my foot. I live alone, if it was anywhere else I would have struggled to take the pictures. The results came back within a week and the report was easy to understand.
1 July 2025
Reply from Mapmymole
Thank you for taking the time to share your feedback. We’re sorry to hear the experience didn’t fully meet your expectations.
We’d like to clarify that this service was part of an NHS pilot and provided at no cost to the NHS or patients. It was designed to explore how digital tools might support quicker access to skin assessments.
We also understand how frustrating delays can be; however, in this case, the waiting time was due to appointment scheduling at your GP practice, not our side. We always aim to return results within a few hours of receiving clear images.
We appreciate your point about image capture being difficult if living alone. That’s valuable feedback we’re using to improve both guidance and support within the app.
We're pleased to hear your mole was fine and that the report was easy to understand. Thank you again for taking part in the pilot and helping us improve the service for others.
Great experience results came back in…
Great experience results came back in the same day.
30 June 2025
Reply from Mapmymole
Great feedback, thank you. 😇
Really quick response
Really quick response
Detailed as my client is happy with the response.
30 June 2025
Reply from Mapmymole
Thank you!🤩
Reply from Mapmymole
Thank you, Dean! 😇
If I hadn't went to beautician
If I hadn't went to beautician, that provided that service I would never have thought off getting the mark on my face checked, I'm waiting on hospital app to investigate it , so thank you to Geraldine for the service that was provided
31 May 2025
Reply from Mapmymole
Thank you! We wish you a smooth journey. 😊
Very professional and speedy
Very professional and speedy. I received my results within 24 hours. Cannot fault them. Thank you Doctors.
31 May 2025
Reply from Mapmymole
Thank you so much!😊
Reply from Mapmymole
Thank you!😊
Ease of clinicians appt time and…
Ease of clinicians appt time and efficiency of reporting - this is the way forward, cant understand why the NHS just don't outsource to relieve Gp pressure.
30 May 2025
Reply from Mapmymole
We completely agree! Hopefully soon.🤞
Peace of Mind
I picked up one of your leaflets at the English Rose Beauty Salon. I asked about the service and booked an appointment for Jo, the owner, to have the scanning procedure performed on a mole I had. I had the analysis back the same day and much to my relief it wasn’t cancerous.
30 May 2025
Reply from Mapmymole
We are so pleased you had a positive outcome!😊
Partnering with Map My Mole – A Game-Changer for The Blemish Clinic
As the owner of The Blemish Clinic, our top priority has always been to provide the highest standard of care in skin health and early detection. Partnering with Map My Mole has been one of the most impactful decisions we’ve made in enhancing our services.
This partnership has allowed us to offer our patients a seamless, efficient, and highly accurate mole mapping service that complements our clinical expertise. The technology behind Map My Mole is robust and intuitive, enabling us to detect potential skin cancers earlier and with greater precision. It has not only elevated the quality of our diagnostic capabilities but also improved patient peace of mind — they know they’re getting the best possible assessment without unnecessary delays.
Since integrating Map My Mole into our practice, we’ve seen an increase in patient engagement, early detections, and ultimately, better health outcomes. The process is quick, accessible, and fully aligned with our mission to make skin health a priority for all.
I would wholeheartedly recommend Map My Mole to any clinic looking to advance their dermatology services. It’s been a transformational addition to The Blemish Clinic, and we look forward to continuing this successful partnership.
23 May 2025
Unprompted review
Reply from Mapmymole
Thank you to The Blemish Clinic for such a thoughtful and encouraging testimonial.
At Map My Mole, our mission has always been to support clinicians with advanced, reliable tools that enhance early skin cancer detection and streamline patient care. Hearing that our partnership has made such a meaningful impact on your services — from improving diagnostic precision to increasing patient engagement — reaffirms why we do what we do.
We’re proud to collaborate with a clinic so deeply committed to skin health and early intervention. Your dedication to providing the highest standard of care is clearly reflected in your approach, and we’re honoured to be part of your journey toward better patient outcomes.
We look forward to building on this partnership and continuing to innovate in support of your excellent work. Thank you for trusting Map My Mole.
Warm regards,
The Map My Mole Team
Brilliant service
Brilliant service! I can only say positive things about this, Toby and the team are excellent and super quick! It’s been a great add on to my business
20 May 2025
Unprompted review
Reply from Mapmymole
Thank you so much!🫶🏼😊
AMAZING!!
AMAZING!!! I downloaded the app and ordered my lense. I put in 2 mole submissions at about 8pm in the evening, and I had a report back before 8am the next morning. Really detailed and really reassuring! So grateful to have found this app and this service!
15 May 2025
Unprompted review
Reply from Mapmymole
Thank you so much for the kind words—we truly appreciate your positive feedback!🫶🏼
Clinic owner review
I am a clinic owner who recently onboarded with Map my Mole. Yesterday I submitted my clients mole for review and we had her report back in 45 minutes. In this instance the mole does require further action and my client was able to get an emergency appointment with her GP on the same day with an urgent referral. I can not recommend this service enough to all clinic owners as we play a huge part in keeping our clients skin healthy and safe. Thank you so much. Every skin clinic should be partnering with this service in my opinion.
1 May 2025
Unprompted review
Reply from Mapmymole
We are so pleased to have you on our team! Thank you so much for your positive review. We really appreciate it. 🤩
Reply from Mapmymole
Thank you so much!😇
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