M.Manze Pie & Mash Reviews 

3,684
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious taste and high quality of the pies, mash, and liquor, often noting it reminds them of traditional flavors. The ordering process is described as easy and efficient, with many appreciating the clear and simple heating instructions provided. Reviewers frequently highlight the excellent packaging, which ensures products arrive well-chilled and intact, and the delivery service is generally punctual and reliable. However, some customers also noted issues with delivery times, with some orders arriving later than expected. A few other people also felt that the food quality was not up to standard, describing pies as dry, mash as lumpy, or liquor as tasteless, and in some cases, orders were incomplete or had broken packaging.

What people talk about most

Product

People report positive experiences with the product, often praising the careful and well-packaged delivery,... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the exceptional... See more

Order

Customers consistently note positive experiences with order, praising the exceptional quality of items from... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many expressing satisfaction with the timely... See more

Instructions

Consumers find instructions to be positive, with many reviewers highlighting them as clear, easy to follow,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great tasting pies, lovely bit of moisture inside, fantastically earthy lumpy mash. Liquor was good but a very heavy parsley taste, quite overpowering parsley taste for my family, but it was still goo... See more

Rated 4 out of 5 stars

Food was great since .moving to west country family missed pie & mash will definitely be ordering regularly only one criticism the plastic trys had broken had to check liquor for broken pieces of pla... See more

Rated 5 out of 5 stars

Food arrived extremely well packed with ice packs and layers of insulation. The individual cartons are well labelled and cooking instructions easy to follow. I was born and raised in Bermondsey but... See more

Rated 5 out of 5 stars

The delivery was spot on and the food was absolutely amazing! The pie was packed with flavour, the mash was perfectly smooth and creamy, and the liquor brought everything together beautifully. It arri... See more


Company details

  1. Meal Delivery

Written by the company

M.Manze opened back in 1902, serving up a delightful array of dishes inspired by the Cockney cooking traditions of the East End. It's one of London's few remaining "eel & pie" houses, with a concise but hearty menu of pie or eel with mash and liquor.

Chilled overnight Deliveries throughout the UK

Written by the company

Order online at manze.co.uk
Being established for 100+ years means we've met a lot of new faces. Many move out of the area and can no longer visit our shops. That's why we started our online delivery service. Now you can order your pie, mash and liquor plus eels from our website at manze.co.uk. We then use an overnight chilled delivery service meaning you can get your favorite food delivered straight to your doorstep.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.4

All reviews

(3,684)

109 reviews in the last 12 months

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Rated 5 out of 5 stars

An amazing delivery service

Ordering the pies , mash & liquor on line to be delivered all the way down to Cornwall and what a treat !!! Been missing pie & mash since I left East London 20 years ago so I ordered and it turned up packed chilled and fresh and it was worth it . Even from frozen it all heats up perfectly and tastes amazing . I love it .

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Pie & mash

We visited yesterday and had the best pie, mash and liqueur. it was so authentic we felt that we had gone back in time.
The staff were so lovely and happy & we cant wait to go back again.

19 April 2025
Unprompted review
Rated 5 out of 5 stars

Quality and Original stuff

As a cockney lad I was brought up on Manzes PnM and can tell you this home delivery is quality and original stuff. From order to delivery everything was 1st class. Will order again when my stock of pies are gone.

16 April 2025
Unprompted review
Rated 2 out of 5 stars

I was a bit disappointed when I…

I was a bit disappointed when I received my delivery order. Pies had the smallest amount of meat right in the middle of the pies. Liquor was tasteless. I’m going to try another from somewhere else and compare. If not I think I’ll have a go at making my own 🤣

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent delivery service

Excellent delivery service, we live in Devon and it was a real treat to be able to have pie and mash delivered to our doorstep, as we originally come from the east end of London. The food was excellent and we would definitely order again,Thank-you.

12 April 2025
Unprompted review
Rated 1 out of 5 stars

We dined at the restaurant

We dined at the restaurant, and unfortunately, the experience was disappointing. When we cut into the pie, a lot of water poured out. The meat only filled about a quarter of the pie and was oddly shaped in a rectangle, with a processed texture and taste. The bottom of the pie was undercooked, making it almost inedible. The food was so unappetizing that we couldn’t finish it. To top it off, the person at the till seemed uninterested and unfriendly.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

A Mother’s Day Treat

Ordered for my 90 year old mum’s Mother’s Day dinner treat. As well as taking her down memory lane, she absolutely loved it. From ordering, delivery, packaging, instructions on how to heat & the eating experience - just wonderful! Her daughter and son-in-law loved it too 🙂

30 March 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

The packaging of the pies mash and liquor was absolutely brilliant. Very impressed.
The pies mash and liquor were delicious. A big thank you for a great meal we enjoyed.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Pie perfectionist be ordering again

Smooth easy ordered pies and mash the full works eels, slipt pea soup chilli vinger as a present for friends in Cornwall they arrived safely and taste like a little slice of south east London, amazing service best pie and mash with out fail

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Very happy eastender

So easy to order packaging was excellent
Arrived when expected instructions were included pie & mash and Liquor was just
Wonderful you made an old cockney boy
Very happy thank you 😊

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic all round

Order came when asked, fantastic packaging,and chilled with ice packs.
Brilliant service and great portions of liquor.
I'm very happy and will order again.
I love traditional pie mash and liquor,you can't beat it.

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Omg absolutely perfect

Omg absolutely perfect! Ordered for delivery and it arrived on time , packed so well with cold bags to keep it chilled. The pie and mash were just as I remember, the liquor was perfect and they send include cooking instructions to reheat.my husband had a portion of jellied eels which he really enjoyed. We will definitely be ordering again very soon.thank you

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Memories

My last Pie and Mash was with my late Father several years ago on a visit to London. I was pleasantly surprised to find delivery to the East Midlands was available from Manzes.

The first bite had all the memories and emotions flowing.

Many thanks to all at Manzes who made this happen

1 March 2025
Unprompted review

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