M.Manze Pie & Mash Reviews 

3,683
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious taste and high quality of the pies, mash, and liquor, often noting it reminds them of traditional flavors. The ordering process is described as easy and efficient, with many appreciating the clear and simple heating instructions provided. Reviewers frequently highlight the excellent packaging, which ensures products arrive well-chilled and intact, and the delivery service is generally punctual and reliable. However, some customers also noted issues with delivery times, with some orders arriving later than expected. A few other people also felt that the food quality was not up to standard, describing pies as dry, mash as lumpy, or liquor as tasteless, and in some cases, orders were incomplete or had broken packaging.

What people talk about most

Product

People report positive experiences with the product, often praising the careful and well-packaged delivery,... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the exceptional... See more

Order

Customers consistently note positive experiences with order, praising the exceptional quality of items from... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many expressing satisfaction with the timely... See more

Instructions

Consumers find instructions to be positive, with many reviewers highlighting them as clear, easy to follow,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great tasting pies, lovely bit of moisture inside, fantastically earthy lumpy mash. Liquor was good but a very heavy parsley taste, quite overpowering parsley taste for my family, but it was still goo... See more

Rated 4 out of 5 stars

Food was great since .moving to west country family missed pie & mash will definitely be ordering regularly only one criticism the plastic trys had broken had to check liquor for broken pieces of pla... See more

Rated 5 out of 5 stars

Food arrived extremely well packed with ice packs and layers of insulation. The individual cartons are well labelled and cooking instructions easy to follow. I was born and raised in Bermondsey but... See more

Rated 5 out of 5 stars

The delivery was spot on and the food was absolutely amazing! The pie was packed with flavour, the mash was perfectly smooth and creamy, and the liquor brought everything together beautifully. It arri... See more


Company details

  1. Meal Delivery

Written by the company

M.Manze opened back in 1902, serving up a delightful array of dishes inspired by the Cockney cooking traditions of the East End. It's one of London's few remaining "eel & pie" houses, with a concise but hearty menu of pie or eel with mash and liquor.

Chilled overnight Deliveries throughout the UK

Written by the company

Order online at manze.co.uk
Being established for 100+ years means we've met a lot of new faces. Many move out of the area and can no longer visit our shops. That's why we started our online delivery service. Now you can order your pie, mash and liquor plus eels from our website at manze.co.uk. We then use an overnight chilled delivery service meaning you can get your favorite food delivered straight to your doorstep.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(3,683)

108 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered as a treat

Ordered as a treat, so I didn’t have to make my own. Absolutely delicious, ordered extra for the freezer, will definitely be having another delivery soon. Highly recommend

17 October 2025
Unprompted review
Rated 4 out of 5 stars

Love the pies but unfortunately the…

Love the pies but unfortunately the liqour was disappointing. It didn't have any flavour and had to throw it away. Even my son didn't like it and he loves pie and mash with liqour. Ordering was easy and when the delivery came, everything was packed nicely.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order
Got delivered on time
Absolutely delicious
Was a bit sceptical about reheating,
But tasted so fresh,
Definitely order again

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing.

The delivery was spot on and the food was absolutely amazing! The pie was packed with flavour, the mash was perfectly smooth and creamy, and the liquor brought everything together beautifully. It arrived well package and felt just like a classic comfort meal done to perfection. Couldn’t fault a thing – exceptional quality and service. I’ll definitely be ordering again soon!

28 September 2025
Unprompted review
Rated 3 out of 5 stars

Bought the delivery for 6 mash

Bought the delivery for 6 mash, 6 pies, 4 gravy as I was desperate to try it. Not for me. Tasteless but..... I suspect for most its not so enjoy. I just wish I hadn't gone 'all in' and spent over £80 quid but.... you live and learn... (posting cos others may want to dip their toes in 1st)...

18 July 2025
Unprompted review
Rated 2 out of 5 stars

Disappointed

My elderly parents, who grew up in the eastend but no longer live there,always say how much they miss the traditional pie,mash,liquor and eels. Knowing Manzes as being traditionally one of the best,and seeing they now do online orders seemed perfect. I ordered quite a substantial box full of pies,liquor, mash and stewed eels. Packaging was great,all fully chilled and packed well. Sadly the food was not up to standard though,the pie crusts were tuff,mash was dry and lumpy and the liquor was tasteless. After spending £60,I honestly expected much better and so did my parents. I hate leaving bad reviews, but sadly on this occasion I feel it is justified. I think you could do so much better Manzes.

25 September 2025
Unprompted review
Rated 2 out of 5 stars

Working class staple is now priced as haute cuisine.

I ordered double double for delivery and a carton of Jellied eels.
I can’t believe how much they have gone downhill. They have made the pies smaller with less filling and I paid £8.60 for 5 small pieces of eel. It seems that Manze have lost their integrity, sold out and now seem to be catering to the new money on the manor that consider going to a P&M shop “edgy”.
The mash and liquor was the only decent thing they served up.
Sad days
Never again

16 September 2025
Unprompted review
Rated 3 out of 5 stars

Very Disappointed with Food.

Very Disappointed with Food.
Ordering very easy website. Arrived on day as stated. Packaged well.
Now the Downside: We followed the heating instructions that came with the food. But the pies were dried out mince, the potato was dry and lumpy and the green liquor was lumpy with no taste.
Total cost was £40 for 4 pies, 2 mash and 2 liquor. Far too expensive for what we received.
Could had Supermarket pie & mash cheaper and tastier.
Nothing like the good old days when Chapel Street Market was open up the Islington back in the 60’s. Will not be re-ordering.
Walton On The Naze is far superior

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Ordering was so easy

Ordering was so easy. Box arrived chilled and packed so well. Food, pie and mash absolutely amazing. A little taste of home in Devon

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent P&M meals.

Excellent meals! Well packaged and delivered on time. Good value all round. Very well pleased with whole delivery. Will certainly have this P&M delivery from Manzes again, Soon! Many thanks for an enjoyable purchase and very satisfying meals of much loved P&M.

30 August 2025
Unprompted review

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