Mannys Reviews 41,769

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 5,145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly approach, often going above and beyond to assist with purchases and provide expert advice. The service is frequently highlighted as excellent, with many appreciating the efficiency, clear explanations, and personalized guidance throughout their shopping journey. Reviewers also commend the competitive pricing, reasonable postal costs, and the fast, efficient, and well-packaged delivery service. However, some people experienced issues with damaged items upon arrival or found that certain products did not meet their expectations, such as a capo causing buzzing. A few customers also noted occasional delays in receiving goods or felt that staff lacked specific product knowledge in certain areas, leading to unsuitable purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the high quality and fantastic sound... See more

Staff

Users describe positive interactions with staff, consistently highlighting their politeness, helpfulness, and... See more

Service

Clients share positive opinions on service, consistently highlighting the politeness, understanding, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting prompt, fast, and efficient... See more

Price

Customers had positive experiences with price, consistently finding competitive pricing and reasonable postal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My grandson Santiago purchased equipment for his guitar. Mannys were wonderful in allowing him to test out the equipment and they explained everything to him. They answered any questions that he had... See more

Rated 5 out of 5 stars

Always great dealing with Mannys...this time no exception. Ordered an early model Seafoam Green guitar coming....and was looked after in true totally professional customer service....as usual....whic... See more

Rated 5 out of 5 stars

For someone who finds navigating the technical world of choosing the best hi-fi components for my situation a bit daunting it was great to have Bryce lead me (gently, courteously, and non-judgmentally... See more

Rated 5 out of 5 stars

My purchasing experience with Mannys has been very pleasant on every occasion, without exception! Your prices are always competitive, your postal costs are very reasonable, (especially for interstat... See more


Company details

  1. #2 of 8 best companies in Musical Instrument Store
  2. #1 of 3 best companies in DJ Supply Store
  3. #1 of 3 best companies in Drum Store
  4. #2 of 7 best companies in Guitar Store
  5. #1 of 4 best companies in Piano Store

About Mannys

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

42K reviews

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Asks customers to review

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Rated 5 out of 5 stars

I ordered a item that they had to order…

I ordered a item that they had to order in. They had great communication, gave me a time frame on my item and if I wasn't happy they would refund the money. they estimated 3 weeks and I got it in two weeks. I'll always go through Manny's for anything music related.

8 May 2026
Rated 2 out of 5 stars

I ordered cymbal stands and two cymbals…

I ordered cymbal stands and two cymbals . Only the stands arrived. Mannys did not contact me to tell me why. I had to contact them. They told me the cymbals I ordered were out of stock and long deliver. I selected a couple of cymbals they said were in stock to replace the original order. Only one of these arrived. Again Mannys did not contact me. I had to contact them. They told me they were mistaken in telling me that the missing item was in stock, it wasn’t. I am not awaiting Mannys to process a refund for the missing item. I am sure the refund will be ok. They have processed another refund for me in the past in pretty good time.

8 May 2026

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