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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the product, finding it to be of poor quality, appearing cheap, and not matching the advertised images. Customers also reported issues with the price not reflecting the quality, and the product often arrived poorly packaged, sometimes damaged, or with incorrect items. Reviewers frequently encountered unhelpful customer service, struggling to get assistance with returns, refunds, or order issues. Some people also mentioned that the product ruined their nails or did not last as long as expected. Conversely, a small portion of people found the product easy to apply and remove, with some even being happy with its longevity.

What people talk about most

Product

Customers consistently note negative experiences with product quality and presentation. Many reviewers report... See more

Quality

Reviewers highlight negative aspects of quality. Many customers report that the product feels low quality,... See more

Price

Clients share negative opinions on price, often describing products as cheap and not worth the money spent.... See more

Customer service

Reviewers express strong dissatisfaction with customer service. Many report unhelpful responses, with some... See more

Order

Users describe negative interactions with order. Many customers report issues with delivery, including orders... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Arrived eventually, wrapped in bubble wrap, not boxed, as was advertised. Went on ok, but I haven't tried any other products to compare to and only lasted 10 days.

Rated 2 out of 5 stars

Lasted 3 days. Is a cheap product you can buy from shein but your paying a lot more and not worth it. Also sent me the wrong colours!

Rated 2 out of 5 stars

i order after seeing it this month on instagram and i regrect it , arrived in a basic bag with packaging that didn't match. Removal was also a pain and left my nails feeling dry and rough.

Rated 1 out of 5 stars

Save your money, rubbish product, poor finish and customer services unhelpful and refused a return/ refund. My nails felt horrible wearing the product so I removed after 3 days and it left a residue... See more


1.6

Bad

TrustScore 1.5 out of 5

155 reviews

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1-star

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Rated 2 out of 5 stars

Lasted 3 days

Lasted 3 days. Is a cheap product you can buy from shein but your paying a lot more and not worth it. Also sent me the wrong colours!

3 August 2025
Unprompted review
Rated 1 out of 5 stars

Worse product ever

Worse product ever. Took time to deliver. Arrived in a clear bag no instructin. Cheap Chinese products. Applied as instructed left nails danaged . Horrible gunky product. Site says 30 day money back guarantee I challenged them.. only one guy working for the company by the way. He refused point blank to refund as says I used product even though I used it once. I have to go to a salon to get it removed. Do not buy from them. Slammers. Inferior dipping powders with harsh chemicals that will ruin your nails and no care or customer service from them. I challenged they advise contact address and they gave a false address in usa. A colleague followed it up and they ate definitely not listed at that address. They are fake. Positive reviews are made up. Avoid at all cost

28 July 2025
Unprompted review
Rated 1 out of 5 stars

I did not receive my order

I made an order after seeing an advert on Instagram, I am still waiting weeks later. Despite several emails and messages I've heard nothing. Contacting trading standards

21 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company! The product started to chip off after 3 days, absolutely destroyed my nails, the activator bottle was half empty, this that was in plastic bag instead of a box was the smallest problem.
The customer service is a joke.
I gave one star as no star is not possible.

21 June 2025
Unprompted review
Rated 1 out of 5 stars

Worst customer service ever

Worst customer service ever
I never received my order it was delivered elsewhere pod didn't even show my garden I advised this and they just had excuse after excuse
Avoid!!!!

27 June 2025
Unprompted review
Rated 1 out of 5 stars

Learn from my mistake

Learn from my mistake. I ordered the product which arrived in a plastic bag with no instructions. I tried to mail customer services but it wouldn’t even send! I did some digging & emailed manicistahelp gmail. I asked for a refund but was refused because the ‘kit’ I bought was at a lower price to make it more affordable. It didn’t say that on the site, it was on offer. Disgusting all round!

19 June 2025
Unprompted review
Rated 1 out of 5 stars

Wish had read reviews better!

Wish had read reviews better!! Appalling customer service. Wanted to return as unused and not even opened. I tried a friend's and decided not for me. Refused!! Leave well alone!!

19 June 2025
Unprompted review
Rated 1 out of 5 stars

Waste of time

Waste of time, no one ever replies to your emails. But they are happy to take your money. They didn't ever send the removal kit like they promise

17 June 2025
Unprompted review
Rated 4 out of 5 stars

Very happy with this product

Very happy with this product. I do not understand all the bad critics. Easy to apply, easy to take off and stays 7-10 days. The instructions could easily be find online and the fact that there is not always a box... it is just better for the planet. The 1st time won't be the best but after 2/3 times, I managed it and the results were really cute.

13 June 2025
Unprompted review
Rated 1 out of 5 stars

Save your money

Save your money, rubbish product, poor finish and customer services unhelpful and refused a return/ refund. My nails felt horrible wearing the product so I removed after 3 days and it left a residue on my nails once removed despite purchasing the remover they sell for this product.

Standard good quality nail polish looks and lasts better then this products.

10 June 2025
Unprompted review
Rated 1 out of 5 stars

This company is an absolute scam

This company is an absolute scam. The product they sell, the powder gel polish does not last more than 5 days. It chips off and takes your nails with them. I purchased the removal kit, for £12.95 and they sent a unboxed plastic bag of “wipes” for the “kit”. To add insult to injury, they double charged me. They don’t respond to return requests, after some auto response where they say they can’t verify delivery date. Which is their problem, as they sent it without any tracking, the cheapest possible way. Now they’ve responded 15 days later, a day outside the statutory 14 day return window. Just avoid them at all costs and tell your friends too.

12 May 2025
Unprompted review
Rated 3 out of 5 stars

Requested a refund for unused Manicista…

Requested a refund for unused Manicista kit and in April refund Anna confirmed that it was being processed.
It is now over a month later and they have not processed it and are just sending generic no refund possible as outside 14 days despite initial refund authority confirmed!
Reached out by facebook messenger to request refund and I now have it! 🤗

21 May 2025
Unprompted review
Rated 1 out of 5 stars

Zero again

Zero again. This is my third review update. After 21 emails I have received one this morning stating that they are no longer the same supplier or Manager and do not have access to the old company records!
They have however responded on the same email thread with exactly the same format and language!
Well if they fail this time I'll publish all of the emails!

10 May 2025
Unprompted review
Rated 1 out of 5 stars

Useless company

I ordered a kit but never received it it was delivered to the wrong address and area despite numerous attempts to contact them by email it won’t go through so I have no products and no refund don’t touch them

6 May 2025
Unprompted review
Rated 1 out of 5 stars

Did not receive half of my order

I ordered a dipping kit and removal kit and I received only dipping kit. I am keep sending emails and no response at all. After I done some more research there is so much products for same or even less expensive on the market maybe less advertised on social media though.

30 April 2025
Unprompted review
Rated 1 out of 5 stars

No response when return requested!!

I want to return the set, as it’s poor and has ruined my nails.
Not to mention the items arrived half full.
I have emailed them 3 times and messaged them on their Facebook page with no response.
Their guaranteed money back if you’re not happy is clearly a lie and reading other reviews it’s clear this is how they operate. Please don’t use this brand, not only are the products bad, if you don’t get on with them they will not refund you. Very disappointing.

2 May 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

Well I wish I had seen the reviews first. I usually do but went against my better judgement. I bought it and tried 4 nails one with each colour. Holy sh*t. Wished I hadn't. It's taken hours to remove one nail colour and most of that I had to use a knife. Nothing and I mean nothing worked to remove it. I am gobsmacked they can sell a product like this and claim it's ease of removal a claim which is a lie! I loved the pink I ordered and was going to use it for a wedding in 4 weeks time. No way now! I will do what another review suggested and use it for crafting. DO NOT BUY - DONT WASTE YOUR MONEY.
MANICISTA - if you see this and have the b***ocks to contact I'd love to hear from you. Otherwise do yourself a favour GET A LIFE AND STOP SEELING CRAP.

18 April 2025
Unprompted review

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