Mangates Reviews 

173
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, most reviewers were somewhat happy with their experience overall. Consumers consistently highlight the exceptional quality of the staff, describing instructors as highly knowledgeable, engaging, and genuinely passionate about helping participants succeed in their professional development goals. Attendees often mention that the scheduling process is smooth, and they deeply appreciate the practical, real-life examples shared during highly interactive learning sessions. Some reviewers were not happy with administrative reliability, noting significant communication delays or concerns regarding compensation processes. A few people also noted occasional disorganization, last-minute schedule changes, and introductory course materials that sometimes felt too basic for experienced professionals.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting that trainers are knowledgeable,... See more

User experience

People report positive experiences with user experience, often praising the personalized one-on-one training,... See more

Service

Customers had ambiguous experiences with service, as some reviewers praised the customized content and... See more

Payment

Reviewers highlight ambiguous aspects of payment, noting that while some trainers eventually received their... See more

Instructions

Consumers find instructions to be ambiguous, noting that pre-course details were unclear and materials like... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Location of training changed without calling attention to the change. This resulted in a lot of confusion day of. Also instructed us to bring laptops when they were not needed. Trainer was EXCELLEN... See more

Rated 4 out of 5 stars

Good overall but I didn't realize it would be USA-focused. The presenter was good to focus on what is relevant in Ontario. Some real-life examples or case scenarios would have been good (e.g. examples... See more

Rated 3 out of 5 stars

I cant seem to edit my previous review, so I am adding this one as an update. In my previous review, I outlined not having been paid after five month. Since then, a new contact person has re... See more

Rated 5 out of 5 stars

They provided us with one on one training that provided us room to work on and learn what we felt would benefit us the most. The trainer Shelby was excellent. She was very knowledgeable and she is ver... See more


Company details

  1. Training Centre
  2. also in
  3. Educational Consultant

Written by the company

Mangates is known as one of the world's leading competency developers that brings a unique approach for building specialized training programs. We have our entities throughout the globe. Mangates training divisions offer the same level of expertise and experience, which makes us stand out from the competition. Through our training courses, we help transform your organization for the better. By adopting advanced Techniques and New Ways of Working, we empower your staff with the knowledge and guidance to understand, engage with, and influence change. In-Class training programs are designed for individuals, who seek more personalized training experience and hands-on training requirements wherein Virtual Live is immersive learning, guided by the subject matter experts. All our classroom training sessions can be conducted On-Site at your workplace or a location that you choose, for the convenience and peace of mind of your employees. We help you develop any skill you need for any role. Participants will greatly benefit from our skill-set.


Contact info

3.7

Average

TrustScore 3.5 out of 5

173 reviews

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3.7

All reviews

(173)

84 reviews in the last 12 months

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Rated 1 out of 5 stars

Extremely Disappointing and Unprofessional Experience

My experience with Mangates Training was deeply unsatisfactory from start to finish. The instructions provided prior to the course were unclear, and despite following their process, my credit card was charged twice. It took over a week to receive any response about the double charge, which is unacceptable for a professional training provider.

The course itself was also falsely advertised. The instructor arrived at the wrong venue, then turned up late, and my staff member ended up being the only participant despite the course being promoted as a group session. This alone raises concerns about the legitimacy and organization of the service.

What was most concerning, however, was the instructor's behavior. They engaged in inappropriate and unprofessional conduct, including asking to perform spiritual healing practices on my staff member. This caused her significant discomfort and was entirely outside the scope of the advertised training. Such behavior is unethical and should never occur in a professional learning environment.

Overall, the experience was highly disappointing, poorly managed, and at times inappropriate. Based on this, I would not recommend Mangates Training to anyone.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Parramatta training session

Despite the initial frustration of several delays and cancellations, this ended up being an incredibly enriched session. I am actually glad things happened the way they did because it led me to meet this trainer(Brain). He far exceeded my expectations, addressing all my detailed questions with great patience. He was incredibly friendly and a great listener. Overall, it was a session to remember thank you.

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Total scam artists!!! Don’t pay their facilitators 😡

I was contacted by Mangates via LinkedIn to deliver youth wellbeing workshop in January, wich was cancelled 24hrs before the delivery day. I was then asked to deliver a full day leadership communication on 24th Feb, I signed NDA and paid for printing of certificates and workbooks out of pocket as well as catering at Mangates request and promise of reimbursement. I issued invoice for the agreed workshop delivery fee, printing and catering the day after training with 7 day payment terms to 4th March, I was contacted by the finance team saying ‘payment due date falls between March 17th to 26th’ which I agreed to honour. On 31st March I emailed asking about payment and the response was ‘experiencing some technical issues related to our payment processing system’ and ‘We kindly request your patience until 8th April, by which we expect the payment to be successfully processed and received.’ On the 9th April I sent yet another email asking why I haven’t been paid and still more excuses about technical issues. I demanded immediate payment or to be put in touch with a manager, and since then it’s been radio silence. It’s now been 7 weeks since I delivered the training for them and have not received any payment and now they are ignoring my emails and messages. This is so unprofessional, I would definitely NOT recommend dealing with them or accepting any work from this company!
Mangates, live up to your claims of being a trusted and professional company and please pay your dues ASAP!

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Still no payment!!

I hosted a training session for Mangates on February 18, 2026. I sent my payment invoice to them on the very next day, February 19 to be paid on March 11, 2026.

I received an email on March 10, which was the day before the invoice payment was due, and to be paid out to me. And now on March 10th in the email they changed the payment due date to March 23.

I said okay fine. On March 23 there is still no payment even though they said they would send the payment by the end of the business day.

I received an email the next morning (today 3/24) saying that payment will now be sent on Thursday, March 26, even though I explained to them that I was going through a financial emergency and needed to pay my bills immediately!

I also have another recent pending invoice for a training I hosted on March 12, 2026. I’m sure that one will be late and delayed as well!

What is going on Mangates? This is just not right how you do your loyal trainers. And the session participant trainees told me that you all take their company’s payment immediately. So it’s not like you are waiting for the corporate business to pay you all!

Pay me my payment that is owed to me! My entire $400 balance!!

23 March 2026
Unprompted review
Rated 2 out of 5 stars

The trainer was good and I appreciated…

The trainer was good and I appreciated her but the mangates work book was just chat gpt generated and repetative. The only time I learned anything was after the whole day of training when the trainer finished the workbook with me and then gave me more information from her own experiences! They also charged us twice and haven't refunded. They contacted the trainer on linked in and didnt even view her certificates or qualifications just sent her my email where I was explaining what I hoped to learn.. whole thing feels like a scam but thank you to the lovely trainer who tried her best to work with what they had given her. My certificate has a spelling mistake too. Not impressed as it wasn't cheap training! $680 for the day for me.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Broken Promises, and Zero Accountability

I was contacted in January this year and delivered a full‑day training for Mangates on January 13, 2026, on Complete AI Productivity & Ethical Prompting. I also personally paid CAD 18.50 out of pocket to print certificates for their participants, exactly as they requested.

It is now March 4, and I have still not been paid.

What I experienced was a cycle of excuses and shifting deadlines. One day it’s “technical glitches.” The next day it’s “year‑end closure activities.” Every promised date has been missed. Every follow‑up has been met with a new explanation. Meanwhile, I delivered the training professionally, on time, and even covered printing costs myself.

This is not a one‑off delay it’s a pattern of unprofessional and unreliable payment practices. Trainers deserve transparency and respect, not endless runarounds and broken commitments. This is unacceptable.

What makes this worse is their own NDA, which claims:

Payment will be made within 14–21 business days, and
“in case of late payment,” it will not exceed one month from the training date.
If payment is delayed beyond this period, the Trainer may contact mangates support for resolution.

This clause just sets deadlines with no enforcement, no consequences, and no escalation. The only “remedy” they offer is to email support which is exactly what I have been doing for weeks. In practice, this clause allows them to miss every deadline with zero accountability.

If you are a trainer considering working with this company, please take my experience seriously. I strongly discourage signing any agreement with a zero accountability clause like this.

4 March 2026
Unprompted review
Rated 4 out of 5 stars

Legit Leadership Training

Toba Best our trainer is very accommodating. Materials are provided and training is really in a place that is really good setting and environment. He provided great explanations to the materials and is thorough with it.

27 February 2026
Unprompted review
Rated 4 out of 5 stars

Important training for new leaders

This training is important for new leaders to understand the basic leadership skills.
Toba Best was knowledgeable and provided lots of real examples as well as allowing us to contribute with our own experience as leaders.
I would highly recommend taking this training to improve your confidence as a leader.

26 February 2026
Unprompted review

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