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Hainst is a contemporary fashion brand for Australian women, curating modern pieces shaped by evolving trends and designed for confident, effortless dressing. Affordable fashion designed to move with you through every season.
United States
3.6
3 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Hainst’s customer service was outstanding. Istrid helped me organise a replacement item before my holiday, and the whole process was quick and hassle free. She was friendly, helpful and kept me updated the whole way through.Thanks to her my new clothes arrived just in time and I had an amazing holiday. Customer service like this is hard to find these days. Thanks again, Emma, you’re an absolute legend!
This colourful women’s jacket is absolutely AMAZING!!! The quality is really good, and the design is completely unique. I’ve honestly never seen anything quite like it. All my friends keep asking me where I bought this colourful jacket. My only criticism is that the delivery could have been a bit quicker. It took longer than I expected, but in the end I’m VERY HAPPY with this jacket. I’d definitely recommend it to anyone looking for a real statement piece. Thanks, Hainst, keep up the great work!!!
DO NOT ORDER! This company does not seem to be in business. I ordered from them but never received the goods. I followed-up in alignment with their guidance and received no response. Have disputed my purchase.
Reply from Hainst
Claudia ordered with us on May 27 and published this review on June 4, before the expected delivery timeframe had even expired.
We fulfilled all of our contractual obligations in full and strictly in accordance with the Terms & Conditions and Shipping Policy accepted during checkout.
Considering that this is Claudia’s first-ever Trustpilot review and that it was published before there was any factual basis to claim non-delivery, we reasonably question the objectivity of this review. Unfortunately, such behaviour occasionally occurs.
We always fulfil our obligations properly and remain fully committed to our customers.
Therefore, our response is simple: DO NOT BE MISLED BY THIS REVIEW. The facts speak for themselves.
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