Mandate Systems Ltd Reviews 

298
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find it extremely easy to book appointments and deeply appreciate receiving timely reminders for all of their upcoming regulatory examinations. Reviewers regularly mention that the technical staff are exceptionally professional, polite, and very knowledgeable when providing advice during their scheduled visits. People frequently emphasize how efficiently the technicians carry out their duties, completing required tasks quickly while always keeping the workspace clean and tidy. Consumers also note that the entire service process remains completely smooth from start to finish, causing minimal disruption to daily production and business operations.

What people talk about most

Service

Clients share positive opinions on service, noting that the entire process is smooth, efficient, and... See more

Staff

Consumers find staff to be exceptionally professional, knowledgeable, and easy to deal with across all... See more

Booking process

People report positive experiences with booking process, highlighting that appointments are arranged easily... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never had to use this service before and had no knowledge of what was required. The staff were excellent, from the lovely lady in the office that explained what was needed and why to the engineer tha... See more

Company replied

Rated 5 out of 5 stars

The Engineer turned up a little early for the appointment and politely asked if this was ok. He checked with us before turning anything off to make sure it was ok. Went about his work efficiently. A... See more

Company replied

Rated 5 out of 5 stars

All arrangements made without any problems. Engineer arrived on time was given very brief induction and then just got on with the inspection very helpful and knowledgeable when advising about safet... See more

Company replied

Rated 5 out of 5 stars

We have never had to use this company before and didn't really know much about what was needed. Louise was excellent at explaining the process and provided all the information necessary. The engineer... See more

Company replied


Company details

  1. Mechanical Engineer

Written by the company

Experts in producing Written Scheme of Examination & Statutory Examination, with nearly 30 years experience. Taking the mystery out of the Pressure Systems Safety Regulations 2000 (PSSR) and assisting customers to comply with their statutory duty.


Contact info

4.9

Excellent

TrustScore 5 out of 5

298 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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4.9

All reviews

(298)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Our yearly service and Jack was on site early to carry our what was needed. He was professional and carried out the work we required of him. Jack is a nice pleasant young man and I would have no hesitation in recommending him to anyone.

18 February 2022
Unprompted review
Rated 5 out of 5 stars

Great team

Great team, easy to book, engineer was very efficient and new exactly what he was doing, first class service.

1 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service.

We were extremely impressed with the service from Mandate Systems. From initial contact with Jessica, her immediate response to emails and curtesy being second to none, to Ryan the engineer - extremely knowledgeable and professional, providing an excellent service. We will definitely use Mandate Systems again.

14 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

All information we required prior to the work being carried out was promptly provided, RAMS, Insurances etc.
Jake arrived on time and carried out the work in a professional manner.

15 November 2021
Unprompted review
Rated 5 out of 5 stars

Competent Engineer

Jake arrived on time, completed his work in a competent manner.
Jake clearly explained what needed to be done with the system and the corrections he had made the the drawings.
Never had a bad visit from Mandate systems in the six years we have used them

1 November 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Jake at Mandate systems completed our pressure system examination.
Great service, very thorough and particularly great communication to us at the end of the examination.
Would highly recommend.

21 October 2021
Unprompted review
Rated 5 out of 5 stars

Written Scheme

Although running late to issues out of his control, Jake was apologetic, polite and professional. He explained what he was doing and how the online system worked. We look forward to working with you again.

15 October 2021
Unprompted review
Rated 5 out of 5 stars

Caley

Caley, pressure serviced our compressors and vessel. He also left some good advice for us to take on board, much appreciated.

Thanks

Darryl Coleman
Health and safety
Angel Forest Products Ltd

1 October 2021
Unprompted review
Rated 5 out of 5 stars

Top class company

The staff at Mandate provide excellent service always replying promptly to queries. I have total faith in their examination and qualification schemes. Results are posted immediately on a simple to use online system. An excellent and friendly company to deal with. Their charges seem to be very reasonable.

30 September 2021
Unprompted review

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