Malka London  Reviews 

110
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

The head wraps are well made and I look forward to wearing them. Also, Sashaa the owner of Malka London, went above and beyond to get my items to me. Unfortunately, a postal strike erupted in my... See more

Company replied

Rated 1 out of 5 stars

Absolutely shocking i ordered 2 "boss" jumpers asked in email if they were real and was advised all their products are of high quality. Eventually jumpers came. Iron print on front of both of them... See more

Company replied

Rated 5 out of 5 stars

I'm super happy with my crown and pleased to add it to my collection (this is my 5th one!). When I saw the pattern and style online I knew I had to grab this one too, and I'm so happy I did. The quali... See more

Rated 5 out of 5 stars

I bought a crown from Malka and it has genuinely become one of my favourite pieces. The moment I put it on, I felt connected to the divine feminine in a way that was grounding and powerful, and every... See more

Company replied

Company details

  1. Fashion Accessories Store

Written by the company

Malka London is a wellness brand that offers easy-to-wear and hair-friendly hair accessories made in London for women who want to elegantly cover their hair loss, uplift their outfits with confidence, or protect their energy.


Contact info

3.8

Great

TrustScore 4 out of 5

110 reviews

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Asks customers to review

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Replied to 50% of negative reviews

Typically takes over 1 month to reply

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3.8

All reviews

(110)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I have several of the Malka crowns in…

I have several of the Malka crowns in various colours. They are easy to wear and versatile due to the long piece of scarf for tying to suit our preferences. I recently purchased the orange crown and was very excited when I saw the beautiful orange satin case it came in. I was however, disappointed with the material of the crown as it wasn't the same beautiful satin as the case it came in. It was a thin, cotton material with black lining. This makes the crown look dirty as you can see the black through the thin cotton material.

5 July 2024
Rated 5 out of 5 stars

Beautiful wrap

My purchase arrived, I have to admit, I was very excited. I pulled out the box and was pleasantly surprised to see an affirming message. I opened the box to see a silky smooth bag (love the colour btw), I wasn't expecting that. I opened the bag to find my wrap......perfect fit, exceptionally well made with the added bonus of a satin lining to protect my hair. This is my first wrap so I have been avidly watching the tutorials online on the different ways to wear it; I can't wait. PS: the heart shaped lolly was a nice touch.

10 July 2024
Rated 5 out of 5 stars

I cannot get enough of these!!

I cannot get enough of these!!
So multifunctional - you can use the wrap around band alone or in multiple different styles with the bonnet.
The two pieces together give you a wonderful and structured shape.
These feel so luxurious.
I love my crowns!

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous Malka London

Sashaa gives exceptional customer service and is a pleasure to communicate with! The products are lovingly crafted.

She's the real deal!!

Thank you

23 May 2024
Rated 5 out of 5 stars

Malka Crowns - the most stylish head wraps

Exquisite attention to detail, packaged beautifully, I felt like I was receiving a gift. The fabric is so soft and kind to all types of hair. A beautiful crown I am proud to wear to all occasions when I need to protect my natural Afro hair and still feel beautiful and stylish. The sewing is couture level with the finest of stitching - love my Malka crown and can’t wait for the new collection to come out for 2024! ⭐️❤️⭐️❤️⭐️❤️

27 November 2023
Unprompted review
Malka London  logo

Reply from Malka London

Thank you Queen for your amazing review. I am so grateful to read it.. Don't worry, the next collection will be FIRE!!! Can't wait for you to enjoy it. So much love and light, Sashaa xx

Rated 5 out of 5 stars

Love the product

Love the product! I've had so many compliments by wearing it! So easy to put on

19 January 2024
Malka London  logo

Reply from Malka London

Thank you Queen for your amazing review! I'm so happy that you finally have your Crown, sending you love and light Sashaa xx

Rated 5 out of 5 stars

Greetings

Greetings,
As previously, all of my experience was very pleasant and professional. I appreciated the prompt action to remedy the issue with the codes not working. Thank you for your assistance, which enabled me to buy two more crowns at a reduced price. I have two more to buy then I shall have all six. I would like if a white one was available too please.

Thank you,
Much love
Emma

27 November 2023
Malka London  logo

Reply from Malka London

Hi Queen, I'm so grateful to read your review thank you so much! I'm glad that you are enjoying your Crowns and I cannot wait for you to wear our new collection. Sending you so much love and light, Sasha xx

Rated 5 out of 5 stars

Perfect product

Perfect product. Amazing customer service. Just took a bit more time to arrive because of the holidays.

The product is protecting my hair, fit well, seem to be of great quality. Definitely recommend!

4 December 2023
Malka London  logo

Reply from Malka London

Hi King, I'm so happy and proud of you for showing up as you are to the world and embracing your power. Thank you so much, sending you so much love and light Sashaa xx

Rated 5 out of 5 stars

The high level of service provided

The high level of service provided, I’ve got 6 crowns now.. What I like the most is every crown has it’s own matching storage bag, and a beautiful affirmation..⭐️💕💫

1 November 2023
Malka London  logo

Reply from Malka London

Thank you Queen! You already know that magic is coming <3

Rated 5 out of 5 stars

A truly wonderful experience

A truly wonderful experience. My crown arrived promptly. The packaging is beautiful. The quality of the crown is superb. The whole purchasing process from start to finish was exceptionally easy. Customer service is second to none. I had a slight wobble that my crown was too big and I requested an exchange for a smaller size, this was no problem. I eventually changed my mind ( thank you to the tutorials!) this was also not a problem.
Highly recommend this product/ company. You truly are made to feel like a queen.

6 July 2023
Rated 3 out of 5 stars

Obnoxious emails

Service through the site is fairly good. I had a question about sizing and got a timely answer. But the emails from this company are obnoxious. I got an email asking me to rate the product well before received it, so I ignored it. Then I got another, so I unsubscribed. Then I still got more anyway. So here I am, rating in the hopes that it will stop the annoying emails.

7 July 2023
Rated 5 out of 5 stars

Amazing crowns

I ordered 3 crowns and wow the quality is amazing. The colors are radiant and just put every outfit together. Plus the shipping was very quick. I would highly recommend and will purchase again very soon.

6 July 2023
Rated 5 out of 5 stars

really interactive process

really interactive process, my queries were answered promptly and my product is beautiful, even a little confectionary added to sweeten an already perfect parcel

17 July 2023

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