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malemd.com Reviews 1,490

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,424 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality and effectiveness, often noting significant improvements and satisfaction with the results. The service is frequently described as easy, efficient, and worry-free, with many appreciating the smooth process for refills and prescriptions. Reviewers also highlight the excellent customer service, citing quick responses, helpfulness, and a caring approach. However, some people were dissatisfied with the customer service, mentioning issues with automatic shipments without notification and a lack of follow-through regarding medication adjustments. A few customers also reported that the products did not work as expected or had issues with their condition.

What people talk about most

Product

Reviewers mention positive feedback about product quality and effectiveness. Many customers are pleased with... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high efficacy and quality of the... See more

Customer service

Clients share positive opinions on customer service. Many reviewers praise the helpfulness and efficiency of... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the convenience, quick... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Intake and virtual visit were easy and pain-free several years ago when I started. Refills are always easy, shipped quickly, and customer service has been top-notch. I have used other online provide... See more

Rated 5 out of 5 stars

Male MD's Knockout is not just another ED medication. Although, like other ED meds, you will require some form of stimulation. But, unlike all the others, you will always be ready if stimulation shoul... See more

Rated 5 out of 5 stars

The follow ups and renewals with the physicians are quick and easy. The delivery is always on time and I've never ran out of medication. I take the medication daily and its like being in my 20's agian... See more

Rated 5 out of 5 stars

MaleMD gave me a thorough examination,addreessed the problems and came up with medication that they believed would help me.I take one daily dose and after 3 weeks,i was noticing defenite improvements... See more


Company details

About malemd.com

Written by the company

About MaleMD

Helping Men Look, Feel, and Perform Their Best — at Every Age

We provide doctor-guided men’s health treatments designed to improve energy, performance, confidence, and overall well-being for today’s busy man — empowering you to feel your best without waiting rooms, clinics, or judgment.

What Makes MaleMD Different

  • KnockoutRx — our signature daily 3-in-1 custom compound combining two prescription-strength ED medications into one convenient, optimized formula for better performance and consistent results.
  • Sermorelin Therapy — supports your body’s natural growth hormone production to help improve energy, recovery, body composition, and sleep quality.
  • NAD+ Therapy — promotes cellular repair and energy production for sharper focus, improved recovery, and long-term health support.
  • Doctor-Led Personalization — every treatment plan is created and overseen by licensed U.S. clinicians to match your individual health goals.
  • At-Home Convenience — simple online consultations, discreet doorstep delivery, and ongoing clinical support designed for busy men.
  • Results-Driven Care — evidence-based treatments with real results, backed by continuous follow-up and support from our care team.

MaleMD is already trusted by thousands of men nationwide who want to take control of their performance, energy, and overall well-being — all from the comfort of home.

Learn more or start your consultation at malemd.com.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I haven’t had any pills since last…

I haven’t had any pills since last fall. Was told that they were sent but I didn’t receive them

17 April 2026
Unprompted review
malemd.com logo

Reply from malemd.com

Thank you for sharing this. We're sorry to hear you didn't receive your order — that's not the experience we want for anyone.
Our records show our team reached out to assist with this and unfortunately didn't hear back. Please contact us at orders@malemd.com so we can look into this and make it right.

Rated 5 out of 5 stars

MaleMD is still the best!

Always a great experience with MaleMD! Customer service and products are the best. Been a user for several years and will continue to subscribe to their products! 5 out of 5 stars

17 April 2026
Unprompted review
Rated 5 out of 5 stars

My experience has been ideal

My experience has been ideal. The staff was able to direct me to the information I needed to make a good decision. Then the licensed professionals selected and approved the necessary medication to achieve my desired results. I will be a customer for life!

16 April 2026
Unprompted review
Rated 1 out of 5 stars

I wasted around $700 on their products

I spent around $700 on their products, but they did nothing for me.

1 September 2025
Unprompted review
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Reply from malemd.com

Thank you for your feedback. We're sorry to hear the experience didn't meet your expectations — that's not the outcome we want for anyone.

We weren't able to locate an account under the name associated with this review. Please reach out to us at orders@malemd.com so our team can look into your specific case and make sure your concerns are heard.

Rated 3 out of 5 stars

I am never a fan of subscription for…

I am never a fan of subscription for products that I don't know may work. They should get rid of automatic renewal unless the customer prefer that plan as an option. I like the option one time purchase, see the results and effect, then continue to buy at will.

16 April 2026
Unprompted review
malemd.com logo

Reply from malemd.com

Thank you for sharing this — it's genuinely helpful feedback. We understand that committing to a subscription before knowing how something works for you isn't ideal for everyone, and we appreciate you taking the time to say so.

Subscription details are outlined prior to purchase, but we're always looking at ways to improve the patient experience. If you have any questions or want to discuss your options, feel free to reach out to us at orders@malemd.com.

Rated 1 out of 5 stars

Good luck with getting a refund

I needed to cancel a peptide subscription immediately after placing my very first order because I found out I couldn’t take it due to allergies. So, I emailed them immediately to cancel which then they told me it was canceled and I wouldn’t be billed. PERFECT!! However they billed my card 3 days later for $500 and I still received the canceled product. I emailed for a refund and they emailed to me “the order was agreed and fulfilled”… wow!!! I am -500 dollars and also with product I can’t take!! There customer support team is a joke and if there was some agreement fine print bs it’s set up in a predatory way you can’t back out.

11 April 2026
Unprompted review
malemd.com logo

Reply from malemd.com

Hello!

Thank you for your feedback. We’re sorry to hear about your experience. Our team has reviewed your account and attempted to reach you directly to assist. Please contact us at orders@malemd.com so we can further review your case and provide support.

Rated 1 out of 5 stars

They will continue to ship more medication without your knowledge

I ordered a 3-month supply of medication from them. Nowhere did it say that this was a subscription. I was notified today that they were shipping three more months supply of the medication. I called them. They have refused to help me. I emailed them with no response. I would not purchase from them ever again. If you want customers to subscribe for reoccurring shipments then that should be a clear option. Don't be sneaky and automatically enroll us in reoccurring shipments without our knowledge.

14 April 2026
Unprompted review
malemd.com logo

Reply from malemd.com

Thank you for taking the time to share this, and we're sorry to hear your experience felt that way.

Subscription terms — including recurring billing — are presented and agreed to prior to purchase. When this concern was raised, our team canceled the account and stopped future shipments.

We recognize that clarity around billing is important, and we take feedback like this seriously as we continue to improve the patient experience. If there's anything still unresolved, please reach out to us at orders@malemd.com.

Rated 1 out of 5 stars

Total Scam, Products dont work, much better out there

Products dont work, much better products out there that are of way better quality. Customer Service is terrible and they will charge you even after you cancel. !00% you will regret ordering.

14 April 2026
Unprompted review
malemd.com logo

Reply from malemd.com

Thank you for your feedback. We take billing concerns seriously and want to offer some context for anyone reading.

Our team reviewed this account thoroughly and confirmed that all charges were valid and consistent with the subscription terms agreed to at sign-up. That If there are any remaining questions, we're reachable at orders@malemd.com. We would be happy to resolve any concerns.

Rated 1 out of 5 stars

This company will cheat you

This company will cheat you. I signed up for an as needed service NOT a subscription. They got into my checking account even though I ordered nothing and I emailed them and told them we were done doing business. Months later they got into my checking account AGAIN even though I had ordered nothing, this time for $158. This caused me to be overdrawn at the bank. I had to go in and get overdraft protection removed from my card so this can’t happen again. The company will not give me a refund. I emailed to see if I returned the product unopened would they refund the money they stole, they would not. DO NOT DEAL WITH THIS COMPANY. They will cheat you.

7 April 2026
Unprompted review
malemd.com logo

Reply from malemd.com

Hello!

Thank you for your feedback. We’re sorry to hear about your experience. Subscription and billing details are clearly outlined during checkout prior to purchase, and orders are only processed following approval. At this time, we’re unable to locate an account associated with this review, but we’d like to look into this further. Please contact us at orders@malemd.com so we can review your account and assist.

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