Maj Travel Concierge Reviews 16

TrustScore 4.5 out of 5

4.5

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Company details

  1. Travel Agency

Written by the company

MAJ Travel Concierge is a UK based travel management company specialising in personalised flight booking and corporate travel management. We provide professional end to end travel support for individuals, families, executives, church groups and organisations who require expert guidance and careful planning. We manage flights across the United Kingdom, Africa, Europe, Asia, Canada and North America. Our services include complex itinerary planning, executive travel arrangements, seat selection, special assistance coordination, visa guidance, lounge access and urgent ticket changes. We also monitor schedules, provide travel alerts, assist with baggage issues and support clients with airline refunds and compensation claims during disruptions. MAJ Travel Concierge is a paid proactive travel management service. We are not a comparison website. Every booking is carefully reviewed for fare rules, flexibility and overall value. From booking to return, journeys are managed with professionalism, clarity and personal attention.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

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Rated 5 out of 5 stars

From the beginning to the end of the…

From the beginning to the end of the process it was a first rate service. I wasn't just catered for at the booking stage - the team at Maj Travel were engaged with my welfare until the return journey was completed. Ensuring all hiccups were smoothed out without affecting my journey. Awesome experience!

1 April 2026
Unprompted review
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Reply from Maj Travel Concierge

Thank you so much for taking the time to share this, it really means a lot to the whole team. Looking after our travellers from the first enquiry through to the return journey is exactly what MAJ Travel Concierge® is built for, and knowing you felt that throughout makes every behind-the-scenes call worth it. We will be here whenever your next trip calls.

Ijay / and the MAJ Travel Concierge® Team

Rated 5 out of 5 stars

We asked MAJ Travel Concierge to handle…

We asked MAJ Travel Concierge to handle flights for five of our music ministers travelling in from different cities across Nigeria, including Lagos and Abuja, for a church event. Honestly, it was one less thing we had to worry about.
They coordinated every single booking, managed all the connections, and kept us informed throughout. When airlines made schedule changes, they were already on it before we even knew. We got proactive updates at every stage, from notifications to changes in flight details, everything was communicated clearly.
When we needed to make changes ourselves, we just contacted them and it was sorted. We did not have to call any airline, sit on hold, or chase anything. Every minister’s travel was handled individually, and we did not have to worry about a single one of them.
For anyone managing travel for a group, especially for church or ministry events, I would recommend MAJ Travel Concierge without hesitation. It was a genuinely stress-free experience.

29 May 2025
Unprompted review
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Reply from Maj Travel Concierge

Thank you, this genuinely means a lot. Group travel like this, five ministers, different cities, a fixed event date, has so many moving parts, and I am really glad it felt easy on your end. That is exactly the goal.

We know how much pressure goes into running a church event. The last thing anyone planning it should be doing is sitting on hold with an airline at 11pm or refreshing a flight tracker every hour. We were happy to take that off your plate so your team could pour into the people walking through the doors.

Thank you for trusting us with your ministers, and for taking the time to share this. Looking forward to creating the same easy experience for you again with this May event.

Ijay
and the MAJ Travel Concierge® Team

Rated 5 out of 5 stars

I was part of a team of 10 travelling…

I was part of a team of 10 travelling from Lagos to South Africa for a mission trip, and MAJ Travel Concierge coordinated all our flights. They booked the entire group, arranged our seating so the team stayed together, handled all the baggage, and checked every single one of us in. We just turned up at the airport and everything was sorted. The return flights were managed the same way. Having someone take care of all of that for a group our size made a huge difference. We could focus on the work we were there to do instead of worrying about travel logistics. Very reliable service.

29 May 2025
Unprompted review
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Reply from Maj Travel Concierge

Dear Ruth,

Thank you so much for this lovely review. We’re delighted to hear that we could make such a big difference for your mission trip and take the stress out of organising travel for the whole team. It means a lot to know that everything ran smoothly, from the seating and baggage to check-in and return flights, so you could focus fully on the purpose of your trip. We really appreciate your trust and kind words.

Best wishes,
Ijay
MAJ Travel Concierge Team

Rated 5 out of 5 stars

I coordinate flights in Nigeria

I coordinate flights in Nigeria, mainly domestic routes, and I have worked alongside MAJ Travel Concierge on a number of occasions. They refer clients to me for local flights, and I have seen first hand how they manage the international side of things. The communication is always clear, handovers are smooth, and clients are always well looked after. They are organised, reliable, and genuinely thorough with the details. It is not easy to find someone in this industry you can confidently collaborate with, but MAJ Travel Concierge is exactly that. I would recommend them to anyone.

18 December 2025
Unprompted review
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Reply from Maj Travel Concierge

Thank you so much Luvly for these kind words. Working with you on the Nigeria leg of our clients' journeys has been one of the most reliable collaborations we have built in this space. You bring the same care and attention to detail on the domestic side that we try to bring on the international side, which is exactly why our handovers feel so seamless. Our clients land in Nigeria knowing they are in safe hands, and that peace of mind is invaluable to us.

The recommendation goes both ways. Anyone needing trusted domestic coordination in Nigeria is in the right place with you.

Here is to many more journeys together.

Warm regards,
Ijay
MAJ Travel Concierge®

Rated 5 out of 5 stars

Easy booking process and good support

Booking my flight through this company was quite easy and convenient. The website was user-friendly, and I was able to find suitable flight options without difficulty.
I especially appreciated how clear the information was during the booking process. When I needed assistance, customer service responded promptly and helped resolve my query.
Overall, a good experience, and I would consider using them again in the future.

11 September 2025
Unprompted review
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Reply from Maj Travel Concierge

Thank you for your feedback, I’m glad the process was clear and support was helpful. As you continue to use us, you’ll experience more of the proactive side of what we do, not just booking, but managing your travel end to end. We look forward to assisting you again

Rated 5 out of 5 stars

I had an outstanding experience with…



I had an outstanding experience with Maj Travel Concierge from start to finish. The entire process was seamless, professional, and completely stress-free. From the initial consultation to the final travel arrangements, everything was handled with incredible attention to detail.

What really stood out was the level of personalised service. Every question was answered promptly, options were clearly explained, and I felt fully supported throughout the booking process. Their communication was excellent, and it gave me real peace of mind knowing someone knowledgeable was managing my travel plans.

They went above and beyond to ensure everything ran smoothly, and I truly appreciated the proactive updates and support. It saved me time, reduced stress, and made the whole experience enjoyable.

I highly recommend Maj Travel Concierge to anyone looking for reliable, professional, and top-tier travel assistance. I will definitely be using their services again!

24 November 2025
Unprompted review
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Reply from Maj Travel Concierge

Thank you for taking the time to share this, I really appreciate it.

This is exactly the standard we hold ourselves to at Maj Travel Concierge. Travel should not feel stressful or uncertain, and our role is to take full ownership of the process so you do not have to.

I am especially glad the communication and clarity stood out to you. That is a big part of what we do, making sure every decision is informed and every detail is handled properly.

It was a pleasure supporting you on this trip, and I look forward to assisting you again whenever you need us.

Maj Travel Concierge Team.

Rated 5 out of 5 stars

Amazing and personal approach

Amazing and personal approach. The Concierge was patient with me till I got the best price possible. It didn’t feel like other agents that try to rip you off. I will definitely be using for all my travel needs, tickets, accommodations and travel rides.

13 February 2026
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Reply from Maj Travel Concierge

Thank you, we really appreciate you sharing this.

Our priority is always to move quickly while making sure you are confident in the option we secure. Flights are time sensitive, so when the right fare is available, we act promptly, but never with pressure or confusion.

We are glad you felt looked after and treated fairly. We look forward to supporting your future travel, whether flights, accommodation or transport.

Warm Regards,
Ijay & Team.

Rated 5 out of 5 stars

We were in complete panic when our…

We were in complete panic when our Pastor’s flight from London to the Netherlands was cancelled at the last minute in the evening. She had an important interview early the following morning, and it felt like everything was falling apart.

We contacted MAJ Travel Concierge later that evening, and they immediately took control of the situation. They secured an alternative flight and ensured our Pastor was on the first departure out of London the next morning.

Thanks to their swift action, she arrived at her destination on time for her interview.

What impressed us even more was how everything was handled behind the scenes. We were carefully guided through our options and the airline process, and reassured throughout. Most importantly, they ensured we were not left out of pocket following the cancellation.

What could have been a complete disaster was resolved with professionalism, speed, and genuine care. We are extremely grateful and would not hesitate to recommend MAJ Travel Concierge to anyone who values true peace of mind when travelling.

15 February 2026
Unprompted review
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Reply from Maj Travel Concierge

Thank you so much for your kind words. That evening was incredibly stressful, and we understood how important it was to get your Pastor to the Netherlands in time for her interview.

Once we stepped in, our focus was simple, move quickly, secure the earliest available flight, and guide you clearly through the options. I am so pleased she arrived on time and that everything worked out.

Just as importantly, we made sure you were not left out of pocket following the cancellation.

We truly appreciate your trust in MAJ Travel Concierge. It means a great deal.

Warm Regards
Ijay & Team

Rated 5 out of 5 stars

Lifesaver service when I needed it most

What could have been a travel nightmare turned into a huge relief thanks to this amazing travel agency. After missing my flight, they went above and beyond to secure a last minute alternative ticket that was reasonably affordable.

Their quick action meant everything. I was able to get back home to my family in good time for a home situation. Exceptional service and efficiency. I’m incredibly grateful and highly recommend them.

4 February 2026
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Reply from Maj Travel Concierge

Thank you so much Tony for your kind words. We can only imagine how stressful that moment must have been after missing your flight, especially with needing to get home quickly.

We are really glad we were able to act fast and secure an alternative ticket without it becoming overwhelming. Knowing you made it back to your family in good time truly means a lot to us.

We truly appreciate you trusting us, especially through a referral. We would be delighted to assist you again on your next journey and are always here whenever you need us.

Rated 5 out of 5 stars

Awesome and Top Notch

Awesome and top notch

8 February 2026
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Reply from Maj Travel Concierge

Thank you so much for this amazing feedback. We truly appreciate it.

We are committed to delivering a top level, well managed travel experience every time, so it means a lot that you felt that.

We look forward to assisting you again soon.

Warm regards,
Ijay & Team

Rated 5 out of 5 stars

Very good customers service

Very good customers service
Help me to find a comfortable travel option with my budget and constant checking up on me to make sure my travel was smooth was amazing and I will definitely use them again.

14 December 2025
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Reply from Maj Travel Concierge

Thank you so much for taking the time to share this. We truly appreciate it.

It was a pleasure managing your trip and making sure everything was arranged properly from booking through to travel. We are very intentional about handling every detail carefully, so we are really glad the experience felt smooth and well organised for you.

We look forward to supporting you again on your next journey.

Warm regards,
Ijay & Team

Rated 5 out of 5 stars

I have now used MAJ Travel Concierge…

I have now used MAJ Travel Concierge twice, and both experiences were exceptional.

The first time was for my domestic flight from Lagos to Abuja. All I had to do was provide my travel details. I received a clear quote, approved it, and was sent a secure payment link. Once payment was made, my ticket was issued promptly. My seating was arranged properly, the timing was well coordinated, and I received timely alerts with full flight information. The same level of care was given for my return flight. It was completely stress free.

Because of how seamless that experience was, I later trusted MAJ Travel Concierge to manage my elderly mum’s international trip from the United States to Lagos, with a layover in London.

This time, what stood out was that I did not have to search endlessly for the right flight. I simply provided the route and travel details, and a well structured itinerary was arranged with a comfortable layover time suitable for my mum. The fare rules were clearly explained, and visa guidance was provided.

Another major advantage was the flexible 3 in 1 payment option. After receiving the quote, I was sent a payment link and was able to spread the cost of my mum’s ticket in a way that worked for me. That flexibility removed financial pressure and made the process even easier.

From seating to wheelchair assistance, lounge access, and step by step travel support, everything was handled professionally from start to finish. My mum said it was one of the best international trips she has ever had.

I genuinely value the peace of mind that comes with having a professional manage every detail. I highly recommend MAJ Travel Concierge.

28 January 2026
Unprompted review
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Reply from Maj Travel Concierge

Thank you so much for this detailed feedback.

We really appreciate you taking the time to share your experience. From start to finish we always want our clients to feel confident that every detail is being taken care of, and it is truly encouraging to hear that this was the case for you and your mum.

Making travel feel organised, clear and stress free is exactly what we aim for, so it means a lot that you valued the seating arrangements, wheelchair assistance, lounge access and overall coordination.

Thank you again for putting your trust in us. We look forward to supporting you on your next journey.

Warm regards,
Ijay & Team

Rated 5 out of 5 stars

You better make contact soon if your…

You better make contact soon if your desire is to travel the world in peace. Best customer care and experience known ✊🏿

5 January 2026
Unprompted review
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Reply from Maj Travel Concierge

Thank you for this glowing review. We truly appreciate you recommending us and we look forward to assisting you with future trips.

Warm regards,
Ijay & Team

Rated 5 out of 5 stars

Seamless Experience

Seamless Experience

All I had to do was give the dates I most wanted to fly and gave my budget. I did nothing else, next thing I know I received my boarding pass and the flight date and time. I didn’t have to speak to the airline or anything, I just went to the airport, passed security, and hopped on the flight.
It was very very stress free, I didn’t need to worry about my ticket at all. I would rate this 6/5 if I could.

25 December 2025
Unprompted review
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Reply from Maj Travel Concierge

Thank you so much for this.

We really appreciate you sharing how seamless your experience felt. Our goal is always to take the stress out of travel from finding the right flights to having everything ready for you at the airport and we’re pleased it worked out that way for you.

Thank you for trusting us and for your kind words. We look forward to helping you again.

Warm regards,
Ijay & Team

Rated 5 out of 5 stars

If you’re looking for a truly hands…


If you’re looking for a truly hands off, professionally managed travel experience, MAJ Travel Concierge delivers exceptional service from start to finish.

For our travel from London to Texas, I simply shared my trip details, received a customized quote, and everything else was handled seamlessly. No hours spent searching for flights. No back and forth with airlines. Just expert coordination and my boarding passes ready to go.

MAJ Travel Concierge managed every aspect of my summer trip with my kids including flight bookings, clear breakdowns of fare rules, seat reservations to ensure we were comfortably seated together, and detailed visa requirement guidance. Every detail was thoughtfully arranged, making the entire process smooth, efficient, and completely stress free.

Their expertise, organization, and personalized service truly set them apart. Traveling with my kids felt easy because MAJ Travel Concierge handled it all with precision and care.

20 July 2025
Unprompted review
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Reply from Maj Travel Concierge

Thank you for taking the time to write this.

We are really glad you felt supported throughout your London to Texas trip. Making sure seat arrangements, visa guidance and overall itinerary details are handled well is something we take seriously, especially when travelling with family.

It means a lot that you found the service thoughtful and stress free. We truly appreciate you choosing us and look forward to assisting again.

Warm regards,
Ijay & Team

Rated 5 out of 5 stars

The company has good customer relations…

The company has good customer relations and ethics. They’re also friendly and knowledgeable.

12 February 2026
Unprompted review
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Reply from Maj Travel Concierge

Thank you Noko, It's always a pleasure working with you!!

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